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At Home Bank Jobs in Rochester, NY (NOW HIRING)

Citizens Banker

Rochester, NY · On-site

$25 - $30.77/hr

... home or opening a new credit card. You'll introduce customers to digital and mobile-first ways to ... At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to ...

Citizens Banker

Irondequoit, NY · On-site

$25 - $30.77/hr

... home or opening a new credit card. You'll introduce customers to digital and mobile-first ways to ... At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to ...

Universal Banker

Batavia, NY · On-site

$18.68 - $31.14/hr

Follow the Bank's sales process and provide simplified, customer-focused advice and guidance. Proactively reach out to customers to contribute to the retention and expansion of all Consumer and ...

Universal Banker

Rochester, NY · On-site

$18.68 - $31.14/hr

Follow the Bank's sales process and provide simplified, customer-focused advice and guidance. Proactively reach out to customers to contribute to the retention and expansion of all Consumer and ...

Universal Banker

Rochester, NY · On-site

$18.68 - $31.14/hr

Follow the Bank's sales process and provide simplified, customer-focused advice and guidance. Proactively reach out to customers to contribute to the retention and expansion of all Consumer and ...

Universal Banker

Batavia, NY · On-site

$18.68 - $31.14/hr

Follow the Bank's sales process and provide simplified, customer-focused advice and guidance. Proactively reach out to customers to contribute to the retention and expansion of all Consumer and ...

Teller Retail Banker II

Newark, NY · On-site

$16.48 - $19.81/hr

... at Woodforest. Key responsibilities include: * Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers. * Processing ...

Follow the Bank's sales process and provide simplified, customer-focused advice and guidance. Proactively reach out to customers to contribute to the retention and expansion of all Consumer and ...

Universal Banker - Float

Rochester, NY · On-site

$17.75 - $22.25/hr

Follow the Bank's sales process and provide simplified, customer-focused advice and guidance. Proactively reach out to customers to contribute to the retention and expansion of all Consumer and ...

Encourage existing clients to provide ongoing referrals for all types of products and services, and clients and their employees to maintain their personal banking at Northwest * Manage a commercial ...

Universal Banker

Rochester, NY · On-site

$22.25 - $25.50/hr

Serving as a primary point of contact and the face of the bank, this role is responsible for ... Maintain an adequate cash drawer at all times; this includes buying and selling currency from the ...

Universal Banker

Rochester, NY · On-site

$22.25 - $25.50/hr

Serving as a primary point of contact and the face of the bank, this role is responsible for ... Maintain an adequate cash drawer at all times; this includes buying and selling currency from the ...

Relationship Banker

Fairport, NY · On-site

$20.55 - $34.25/hr

Identifies customers' needs through the bank's retail sales process to provide proactive basic sales solutions through customer outreach for basic customer needs and/or refer complex customer needs ...

Identifies customers' needs through the bank's retail sales process to provide proactive basic sales solutions through customer outreach for basic customer needs and/or refer complex customer needs ...

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At Home Bank information

See Rochester, NY salary details

$5

$16

$26

How much do at home bank jobs pay per hour?

As of May 28, 2026, the average hourly pay for at home bank in Rochester, NY is $16.97, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $21.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Bank Teller at At Home Bank, and why are they important?

To thrive as a Bank Teller at At Home Bank, you need strong numerical accuracy, attention to detail, and a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and compliance procedures is typically required. Excellent customer service, problem-solving, and communication skills set standout tellers apart. These skills are crucial to ensure secure transactions, uphold customer trust, and maintain smooth daily operations in a bank setting.

What are some typical challenges faced by At Home Bank employees in remote banking roles, and how can these be managed?

Employees in remote banking roles at At Home Bank often encounter challenges such as maintaining clear communication with team members and clients, staying updated with regulatory changes, and ensuring data security while working from home. Managing these challenges involves leveraging secure digital communication platforms, participating in regular virtual team meetings, and following strict security protocols. The company typically provides training and support to help employees stay connected and compliant, fostering a collaborative environment even when working remotely.

What does an At Home Bank employee do?

An At Home Bank employee typically assists customers with a range of banking services, such as opening accounts, processing transactions, and providing information about loans and mortgages. Employees may work in customer service, financial advising, or administrative roles, all focused on helping clients manage their finances. They also ensure compliance with banking regulations and maintain accurate records. Excellent communication and organizational skills are important in this role.

What is the difference between At Home Bank vs At Home Bank?

AspectAt Home BankAt Home Bank
Primary RoleCustomer Service RepresentativeCustomer Service Representative
Work EnvironmentRemote or In-BranchRemote or In-Branch
Required CertificationsHigh School Diploma, Customer Service SkillsHigh School Diploma, Customer Service Skills
Industry UsageBanking, Financial ServicesBanking, Financial Services

Both roles involve customer interaction within banking environments, often requiring similar certifications and skills. The main difference lies in specific job functions or branch vs. remote work options, but generally, they are the same position with similar requirements and industry usage.

What are the most commonly searched types of Bank jobs in Rochester, NY? The most popular types of Bank jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for At Home Bank jobs? Cities near Rochester, NY with the most At Home Bank job openings:
Infographic showing various At Home Bank job openings in Rochester, NY as of May 2026, with employment types broken down into 8% As Needed, 69% Full Time, 17% Part Time, and 6% Contract. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution, with an average salary of $35,303 per year, or $17 per hour.
Citizens Banker

Citizens Banker

Citizens Bank

Rochester, NY • On-site

$25 - $30.77/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago


Job description

Job Description
Starting Salary: $25 / hour and up
Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.
What you'll do
Are you outgoing? Do you get satisfaction out of helping others and offering sound advice? If you're a "people person" who enjoys building positive relationships with customers, then this is the job for you!
Using your strong communication and problem-solving skills - along with your broad range of financial knowledge - you'll provide recommendations and assist customers with financial solutions, supporting spending, saving, borrowing and investing needs.
You'll get to know customers' personal financial goals and recommend tailored solutions to help achieve them - like planning for the future, buying a home or opening a new credit card. You'll introduce customers to digital and mobile-first ways to handle banking transactions, like on our app or through our ATMs. You'll collaborate with partners in Wealth Management, Mortgage and Business Banking to help customers with more complex financial needs. You'll make outbound calls to acquire new customers and schedule financial checkup appointments, as you understand what might be a good fit for a customer now, may not be 6 months from now. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.
What you'll get
  • Meaningful work & relationships - You'll help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.
  • Commitment to community - Give back with 8 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually
  • Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.
  • Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.

Required Qualifications
  • High School degree or GED required
  • 2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals
  • Ability to effectively ask questions and identify needs to improve the customer relationship
  • Proven success with building relationships, and recommending and referring products and services through in-person and phone interactions
  • Demonstrated skills in using digital technology to support the delivery of business goals
  • Aptitude to problem solve and provide solutions to customer issues
  • Recognized ability to strengthen relationships with teammates, business partners and specialists through collaboration
  • Self-motivated, confident and ability to multitask effectively
  • Ability to work branch hours, which can include weekends and evenings
  • Meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS.
  • Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.

Preferred skills/experience
  • 1 year cash handling experience

Hours and Work Schedule
  • Hours per Week: 40
  • Work Schedule: Varies with branch needs and may include weekends and evenings

Pay Transparency
The salary range for this position is $25.00- $30.77 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.
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About Us
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.