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At Home Agent Jobs in Utah (NOW HIRING)

XACT

Customer Service Specialist - UT

Salt Lake City, UT · On-site +1

$14.99 - $15/hr

High-speed DSL or cable connection rated at least 10 MB download speed and 2 MB upload speed ... Laptops are not eligible for the work-at-home agent program. * A 19″ flat panel monitor (minimum ...

XACT

Customer Service Specialist - UT

Salt Lake City, UT · On-site +1

$14.99 - $15/hr

... to type at a minimum 40 WPM Requirements Physical Requirements: ● Ability to remain in a ... Laptops are not eligible for the work-at-home agent program. ● A 19″ flat panel monitor ...

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All JobsAt Home Agent JobsAt Home Agent Jobs in Utah

At Home Agent information

See Utah salary details

$7

$18

$47

How much do at home agent jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for at home agent in Utah is $18.77, according to ZipRecruiter salary data. Most workers in this role earn between $9.98 and $21.47 per hour, depending on experience, location, and employer.

What is an at home agent?

At Home Agents are customer service representatives who work remotely, usually from their own homes, to provide support for companies via phone, email, chat, or other channels. They handle tasks such as answering customer inquiries, processing orders, troubleshooting issues, and providing product information. This role offers flexibility and allows companies to tap into a broader talent pool, while agents benefit from the convenience of working from home. At Home Agents typically need a quiet work environment, a computer, and reliable internet connection. Some employers may provide equipment and training to help agents succeed in their roles.

What are the key skills and qualifications needed to thrive as an at home agent, and why are they important?

To thrive as an At Home Agent, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and reliable internet connectivity are essential technical requirements. Exceptional time management, self-motivation, and a customer-focused attitude help individuals excel in a remote work environment. These skills ensure effective customer service, efficient workflow, and the ability to work independently while maintaining high-quality standards.

What are some common challenges faced by at home agents, and how can they be addressed?

At Home Agents often face challenges such as maintaining productivity without in-person supervision, managing distractions at home, and ensuring reliable technology for communication. To address these, it's important to establish a dedicated workspace, follow a structured daily routine, and stay connected with team members through regular virtual meetings. Employers typically provide training and tech support to help agents adapt, and many companies foster a strong remote team culture to encourage collaboration and engagement.

What is the difference between At Home Agent vs Customer Service Representative?

AspectAt Home AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service training often provided
Work EnvironmentRemote, home-based settingTypically office-based, but can be remote depending on the company
Industry UsageCommon in call centers, tech support, salesWidespread across retail, telecom, finance, and more
Search & Comparison IntentPeople looking for remote customer support jobsPeople seeking customer service roles, often in-office or hybrid

The main difference is that At Home Agents work remotely from their homes, providing customer support or sales services, while Customer Service Representatives may work in-office or remotely, handling customer inquiries in various industries. Both roles require similar credentials and focus on customer interaction, but the work environment and typical employer settings differ.

What are the most commonly searched types of Agent jobs in Utah?

The most popular types of Agent jobs in Utah are:

What cities in Utah are hiring for At Home Agent jobs?

Cities in Utah with the most At Home Agent job openings:

At Home Agent jobs near you
Infographic showing various At Home Agent job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, and 2% Contract. Highlights an 75% Physical, 1% Hybrid, and 24% Remote job distribution, with an average salary of $39,045 per year, or $18.8 per hour.

Customer Service Specialist - UT

XACT

Salt Lake City, UT • On-site, Remote

$14.99 - $15/hr

Full-time, Contractor

Dental, Vision, Life, PTO

Re-posted 20 days ago

Job description

This is a remote position.

We are looking for energetic individuals that have an interest in providing our clients/customers with excellent customer service from your secured home office.



Requirements
• Must speak English fluently.

• Be able to type 40 words per minute or greater;

• High-speed DSL or cable connection rated at least 10 MB download speed and 2 MB upload speed.

• Dedicated home office space, which is free from distraction, and with a door that can be closed and locked. We will ask you to provide a picture of this space. Your workspace must be a dedicated working environment that is used exclusively by you.

• A personal desktop computer running a licensed version of Windows 10 or higher (Windows 11 preferred), with 8 GB of RAM (Core i3 processor, or better). Laptops are not eligible for the work-at-home agent program.

• A 19″ flat panel monitor (minimum), multiple displays recommended and preferred.

• A webcam, for training, compliance, and collaboration purposes.

• A wired network connection (wireless is not permitted).

• An approved-brand USB headset for VOIP

• A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have iOS 17 or greater, or Android OS 12 or greater. Apple or Samsung brand preferred.



Benefits

Everyone needs time to relax and enjoy life — and at XACT, we’re firm believers in work-life balance. Our paid time off (PTO) program allows team members to earn time they can use to unwind and enjoy life outside of work.

Although we’re open 24 hours a day, we believe in flexible scheduling that integrates work into your life — not the other way around. Set schedules, split shifts, and on-demand shift availability are just a few of the options we offer.

Full-time team members are eligible to join our company group plan through Aetna, once eligibility requirements are met.

Smile confidently!
XACT offers dental insurance through Sun Life to eligible team members. With both low- and high-benefit plan options, you’ll find one that fits your needs and makes you grin.

We see you, too!
We proudly offer VSP vision insurance to eligible team members. With strong coverage and savings on glasses and contacts, it's easy to see the value.

In addition to standard insurance options, we also provide supplemental products through Allstate — including accident, disability, and other coverage choices.

Relax — it’s expected.
We’re happy to provide safe, comfortable working environments designed with your well-being in mind. Our call centers feature employee lounges, quiet spaces, and cozy places to work.

We’re just one big family here, so pull up a seat and join in. As a team member — not an independent contractor — you can count on us for support. Whether you’re working in our contact centers or from your home office, we’ll equip you with the tools, technology, and 24×7 support you need to succeed.