Associate User Researcher Jobs in Utah (NOW HIRING)

Savage is seeking a motivated and detail-oriented Associate Financial Systems Administrator to join our Information Systems team. In this role, you will serve as a frontline support resource for the enterprise financial systems that power our finance and procurement operations — primarily Oracle and Coupa — ensuring those platforms run smoothly for the teams that depend on them every day. Working under the guidance of a Senior Financial Systems Administrator, you will handle day-to-day system support, user requests, and data maintenance while building toward a broader role in process improvement and systems analysis. This position is an excellent fit for someone with hands-on experience in accounts payable, accounts receivable, or procurement operations who is ready to take the next step into a systems-focused career.

The Basics:

Location: Must reside in or near Midvale, UT (Relocation not available)

Days/Hours: Monday – Friday, Full-Time, Onsite

These are just a few of the benefits you can expect from working with Savage:

• Excellent benefits including medical, dental, vision, PTO, Holidays, Profit Sharing, and 401(k) with match.
• Uniform Services Time Off (USTO)
• Uniform Services Differential Pay
• A culture that appreciates Team Members

What you’ll be doing:

System Support & Administration (Primary Focus)

• Manage and resolve incoming system support tickets, including user access provisioning, access reviews, and permission maintenance across Oracle and Coupa.
• Troubleshoot invoice, payment, and procurement workflow issues, working directly with Finance and Accounts Payable teams to ensure timely resolution.
• Maintain supplier records, vendor master data, and other system data sets, ensuring accuracy and compliance with internal controls.
• Support user onboarding and offboarding processes related to financial system access, coordinating with IT and HR as needed.

Process Support & Continuous Improvement (Growth Path)

• Partner with Finance and Accounting stakeholders to document recurring issues and identify opportunities to improve system workflows and reduce manual effort.
• Assist in the configuration, testing, and deployment of system updates and enhancements under the direction of senior team members.
• Deliver end-user training and reference materials to support system adoption and best practices across the Finance organization.
• Research opportunities to apply modern technologies — including AI and automation tools — to improve the efficiency of financial operations and support processes.

Requirements to be successful in this position:

• Bachelor's degree or equivalent practical experience in finance operations, accounting support, procurement, or systems administration.
• Hands-on experience in accounts payable, accounts receivable, procurement operations, or a related finance support role — this background is genuinely valued and directly applicable to the work.
• Working knowledge of core corporate financial concepts, including invoice processing, payment workflows, vendor management, and financial recordkeeping.
• Strong attention to detail and a methodical approach to troubleshooting and problem-solving.
• Clear and professional communication skills, with the ability to support end users patiently and effectively.
• A genuine interest in financial systems and a desire to grow into a more technical, systems-focused role over time.

Preferred Qualifications

• Familiarity with Oracle Fusion/Cloud and/or Coupa, or comparable enterprise financial or procurement platforms.
• Exposure to system implementations, upgrades, or testing activities — whether in a formal role or informally as a power user or super user.
• Awareness of business analysis concepts or SDLC methodologies (not required on day one — these skills will be developed in the role).

Competencies

• Attention to Detail – Brings accuracy and care to data maintenance, ticket resolution, and user support tasks where small errors have real downstream impact.
• Service Orientation – Approaches user requests and system issues with patience, urgency, and a commitment to resolution.
• Analytical Thinking – Identifies patterns in recurring issues and thinks critically about root causes, not just symptoms.
• Communication & Collaboration – Communicates clearly with Finance, IT, and operational stakeholders at all levels; equally comfortable working a ticket queue and presenting in a team meeting.
• Growth Mindset – Eager to learn, receptive to mentorship, and motivated to grow from a support-focused role into a broader systems analyst capacity.

Here are some of the physical requirements for this role:

• Position is largely sedentary in a climate-controlled office environment
• Sitting for extended periods of time, up to 6-10 hours per day, while working at a computer or desk
• Frequently uses hands and fingers for keyboarding, writing, and operating office tools
• Reads printed materials and computer screens, adjusts focus, and maintains attention to detail
• Hears and speaks frequently to communicate effectively in person, by telephone, or via virtual platforms
• Ability to lift, push, pull, and reach office-related supplies, files, chairs, and carts
• Ability to move for short periods between work areas to attend meetings or retrieve materials
• Exposed to standard office-related materials and substances, with low-to-moderate noise levels
• If applicable, during operations visits may be required by the site or customer to wear PPE, including but not limited to respirators, safety glasses, gloves, steel-toed footwear, fire-resistant and/or high-visibility clothing, and hearing protection