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Associate Training Specialist Jobs (NOW HIRING)

Monitise

Training Specialist

Marietta, GA · On-site

Job Title Training Specialist About the Role As a Training Specialist supporting Collections (1st ... Train associates on FDCPA guidelines, call handling, and proper documentation. * Use needs ...

Monitise

Training Specialist

Coral Springs, FL · On-site

Job Title Training Specialist About the Role As a Training Specialist supporting Collections (1st ... Train associates on FDCPA guidelines, call handling, and proper documentation. * Use needs ...

Fiserv, Inc.

Training Specialist

Coral Springs, FL · On-site

Job Title Training Specialist About the Role As a Training Specialist supporting Collections (1st ... Train associates on FDCPA guidelines, call handling, and proper documentation. * Use needs ...

U.S. Census Bureau

Training Specialist

Suitland, MD · On-site +1

$57K - $133K/yr

Summary This vacancy is for a Training Specialist position in the Associate Director for Field Operations located at the U.S. Census Bureau Headquarters in Suitland, Maryland . The Census Bureau is ...

Son

Training Specialist

Lincoln, NE · On-site

$22.50/hr

JR2026-00027015 Training Specialist (Open) Applications No Longer Accepted On (If no date is ... Associates degree in education, human resources, organization communication, training and ...

Peoples Bank

Training Specialist

Wilmington, OH · On-site

We invest in our associates' growth and development--so they can deliver meaningful impact for our clients and communities. About the Role The Training Specialist supports the delivery and ongoing ...

Nebraska State Jobs

Training Specialist

Lincoln, NE · On-site

$22.50/hr

JR2026-00027015 Training Specialist (Open) Applications No Longer Accepted On (If no date is ... Associates degree in education, human resources, organization communication, training and ...

Peoples Bank

Training Specialist

Louisville, KY · On-site

We invest in our associates' growth and development--so they can deliver meaningful impact for our clients and communities. About the Role The Training Specialist supports the delivery and ongoing ...

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Associate Training Specialist information

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How much do associate training specialist jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for associate training specialist in the United States is $20.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Training Specialist, and why are they important?

To thrive as an Associate Training Specialist, you need a solid understanding of instructional design, adult learning principles, and effective presentation skills, usually supported by a bachelor's degree in education, human resources, or a related field. Familiarity with learning management systems (LMS), e-learning authoring tools, and basic data analysis is typically required. Strong communication, collaboration, and problem-solving abilities help you engage learners and adapt training to diverse audiences. These skills ensure efficient knowledge transfer, learner engagement, and measurable training outcomes.

What does an Associate Training Specialist do?

An Associate Training Specialist assists in developing, organizing, and delivering training programs for employees within an organization. Their responsibilities typically include preparing training materials, coordinating training sessions, and supporting senior trainers in evaluating the effectiveness of training initiatives. They also help track employee progress and may provide feedback or coaching to participants. The role is ideal for individuals interested in human resources, education, or professional development, and serves as an entry point for a career in training or organizational development.

What is the difference between Associate Training Specialist vs Training Coordinator?

AspectAssociate Training SpecialistTraining Coordinator
Required CredentialsTypically requires a bachelor's degree in education, HR, or related field; certifications like ATD or CPT are commonUsually requires a bachelor's degree; certifications are beneficial but not mandatory
Work EnvironmentWorks in corporate, educational, or healthcare settings, focusing on developing and delivering training programsWorks in similar environments, coordinating training schedules, logistics, and participant management
Employer & Industry UsageCommonly employed in corporate, government, and nonprofit sectors to support training initiativesUsed across industries to organize and facilitate training sessions and workshops

Both roles support employee development but differ mainly in focus: Associate Training Specialists often develop and deliver training content, while Training Coordinators handle logistics and scheduling. Understanding these differences helps in choosing the right career path or job search focus.

What are some typical challenges an Associate Training Specialist faces when delivering training sessions to diverse groups?

Associate Training Specialists often work with participants who have varying levels of experience, learning styles, and engagement. A common challenge involves adapting training materials and delivery methods to ensure that all learners benefit, regardless of their backgrounds. Additionally, fostering participation in both virtual and in-person settings can require creativity and strong communication skills. Successfully managing these dynamics helps ensure training objectives are met and builds confidence in facilitating group learning.
What cities are hiring for Associate Training Specialist jobs? Cities with the most Associate Training Specialist job openings:
What are the most commonly searched types of Training Specialist jobs? The most popular types of Training Specialist jobs are:
What states have the most Associate Training Specialist jobs? States with the most job openings for Associate Training Specialist jobs include:
Associate Training Specialist jobs near you

Training Specialist

Monitise

Marietta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago

Job description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Training Specialist
About the Role

As a Training Specialist supporting Collections (1st and 3rd party), you will play a key role in developing high-performing collectors by delivering engaging training focused on compliance, customer interactions, and performance-driven results.

You will facilitate new hire onboarding and ongoing skill development sessions, ensuring associates are equipped to meet KPIs while adhering to regulations such as the FDCPA.

What You Will Do
  • Facilitate new hire training programs for Collections (1st and 3rd party environments).
  • Deliver ongoing coaching and refresher training focused on call quality, compliance, and performance metrics.
  • Train associates on FDCPA guidelines, call handling, and proper documentation.
  • Use needs assessments to identify performance gaps and recommend training solutions.
  • Support the design and development of collections-specific training content (e.g., scripts, objection handling, compliance modules).
  • Partner with Operations to reinforce KPIs such as call volume, right-party contact, promise-to-pay, and collections targets.
  • Conduct program impact analysis and support performance improvements.
  • Assist with LMS administration, scheduling, and training logistics.
What You Will Need to Have
  • High School Diploma required; Bachelor's degree preferred.
  • 4+ years of experience developing and facilitating training in a call center or collections environment.
  • 2+ years of direct collections experience (1st or 3rd party), preferably within a bank or financial institution.
  • Strong knowledge of FDCPA and collections compliance requirements.
  • Experience with adult learning principles and instructional design.
  • Experience facilitating training across multiple formats (classroom, virtual, and on-the-job training).
  • Experience with Articulate Storyline or similar training tools.
What Would Be Great to Have
  • In-depth knowledge of collections regulations, including the Fair Debt Collection Practices Act (FDCPA).
  • Bachelor's degree.
  • 5+ years of training facilitation experience in Collections or Financial Services.
  • Experience supporting high-volume hiring or training classes in Collections.
Sponsorship
  • You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship now or in the future, will not be considered for this role.
Benefits at Fiserv
  • Fuel Your Life program to support physical, financial, social, and emotional well-being
  • Paid holidays and generous time-off policies
  • No-cost mental health support through Employee Assistance Programs
  • Living Proof program to recognize your peers' extra effort with points redeemable for rewards
  • Eight Employee Resource Groups to foster a collaborative culture
  • Unparalleled professional growth with training, development, and internal mobility opportunities
  • Retirement planning and discounted shares through the Employee Stock Purchase Plan
  • Medical, dental, vision, life, and disability insurance options available starting on day one
  • Tuition assistance and reimbursement program
  • Paid parental, caregiver, and military leave

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont or Washington.


It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contactAskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements.Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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