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Associate Technical Writer Jobs in Michigan (NOW HIRING)

Serve as the technical subject matter expert for Manhattan Associates Warehouse Management, Demand ... Prior experience with RDMS, SQL, data mapping, writing test plans and test cases and working ...

Serve as the technical subject matter expert for Manhattan Associates Warehouse Management, Demand ... Prior experience with RDMS, SQL, data mapping, writing test plans and test cases and working ...

Maintain excellent communications with all fellow associates and customers. * Recognize potential ... Exceptional verbal, written, and presentation skills. * Intermediate proficiency with MS Office ...

Maintain excellent communications with all fellow associates and customers. * Recognize potential ... Exceptional verbal, written, and presentation skills. * Intermediate proficiency with MS Office ...

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Associate Technical Writer information

See Michigan salary details

$11

$33

$57

How much do associate technical writer jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for associate technical writer in Michigan is $33.94, according to ZipRecruiter salary data. Most workers in this role earn between $25.14 and $41.06 per hour, depending on experience, location, and employer.

What are Associate Technical Writers?

Associate Technical Writers are entry-level professionals who create and edit technical documentation, such as user manuals, how-to guides, and product instructions. They work closely with subject matter experts to understand complex information and present it in a clear, accessible way for end users. Typically, they are responsible for drafting, formatting, and updating documentation under the guidance of senior technical writers. This role often serves as a starting point for a career in technical writing, offering opportunities to gain experience with various writing tools and documentation standards.

What are the key skills and qualifications needed to thrive as an Associate Technical Writer, and why are they important?

To thrive as an Associate Technical Writer, you need strong writing, editing, and research skills, typically supported by a degree in English, communications, or a related field. Familiarity with documentation tools like Microsoft Word, Adobe FrameMaker, and content management systems is often required, along with a basic understanding of technical concepts. Attention to detail, adaptability, and clear communication are standout soft skills for collaborating with subject matter experts and delivering user-friendly documentation. These skills ensure technical information is accurately conveyed, easily understood, and effectively supports end users and organizational goals.

What is the difference between Associate Technical Writer vs Technical Writer?

AspectAssociate Technical WriterTechnical Writer
Required CredentialsBachelor's degree in English, Communications, or related field; some certificationsBachelor's degree often required; certifications like STC are a plus
Work EnvironmentEntry-level, collaborative teams, often in tech or engineering firmsMore experienced, independent projects, broader industry applications
Employer & Industry UsageUsed in tech, software, engineering sectors for entry rolesUsed across industries for professional documentation and manuals

The Associate Technical Writer typically holds an entry-level position with foundational skills, focusing on learning and supporting documentation tasks. The Technical Writer is more experienced, handling complex documentation independently. Both roles require similar educational backgrounds and are common in tech and engineering industries, but the Technical Writer usually has more responsibility and expertise.

What are some common challenges faced by Associate Technical Writers in their first year, and how can they overcome them?

Associate Technical Writers often face challenges such as understanding complex technical concepts, adapting to different documentation tools, and aligning with the preferred style guidelines of their organization. To overcome these, it's helpful to proactively seek clarification from subject matter experts, participate in internal training on tools and processes, and regularly review existing documentation for style reference. Building strong communication skills and being open to feedback are key to growing and succeeding in this role.
What are the most commonly searched types of Technical Writer jobs in Michigan? The most popular types of Technical Writer jobs in Michigan are:
What cities in Michigan are hiring for Associate Technical Writer jobs? Cities in Michigan with the most Associate Technical Writer job openings:
Infographic showing various Associate Technical Writer job openings in Michigan as of June 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 86% In-person, 7% Hybrid, and 7% Remote job distribution, with an average salary of $70,600 per year, or $33.9 per hour.
Customer Service Representative - Portage Area

Customer Service Representative - Portage Area

The Pivot Group

Portage, MI

$42K - $62K/yr

Other

Posted 24 days ago


Job description

Job Description:
Customer Service Representative | Portage, MI
Salary Range: $42,000 - $62,000 depending on experience
Are you a skilled professional with a passion for excelling in customer service representative? The Pivot Group Network, a West Michigan manufacturing-focused recruiting group, is dedicated to building meaningful connections in the manufacturing community. We are collaborating with companies in Portage seeking experienced Customer Service Representatives.
We are building our network of talent in this field across West Michigan and the broader manufacturing region Pivot Group Network serves. Our partner companies may or may not have an immediate opening for this exact role today, but we actively look for skilled professionals in the regions where they operate. If there is alignment now or in the near future, we reach out.
The Opportunity
We are working with companies in Portage that are adding Customer Service Representatives to their teams. These organizations value quality over speed in hiring. By connecting with us, you position yourself for opportunities that align with what you're looking for.
Key Responsibilities
  • Respond to customer inquiries regarding product specifications, orders, and delivery schedules.
  • Process customer orders accurately and efficiently, ensuring timely delivery.
  • Collaborate with production and logistics teams to provide customers with up-to-date information on order status.
  • Investigate and resolve customer complaints related to product quality, shipping, or service.
  • Maintain detailed records of customer interactions, transactions, and feedback.
  • Provide technical assistance and product information to customers as needed.
  • Identify opportunities to improve customer satisfaction and recommend solutions.
Recommended Qualifications
  • Strong verbal and written communication skills
  • Ability to learn and explain complex product information
  • Problem-solving skills with a focus on customer satisfaction
  • Experience with CRM software or order management systems
  • Data entry accuracy and attention to detail
  • Basic understanding of manufacturing processes or product components
Bonus Qualifications
  • Familiarity with ERP systems (e.g., SAP, Oracle).
  • Experience with a CRM system (e.g., Salesforce, HubSpot).
  • Basic understanding of manufacturing processes or supply chain.
  • Ability to read and interpret technical documents or product specifications.
  • Multilingual proficiency, especially Spanish or Mandarin.

Job Titles That Should Apply
Customer Service Representative, Client Support Specialist, Customer Care Associate, Technical Support Representative, Help Desk Agent, Customer Service Agent, Customer Support Representative, Support Specialist, Client Services Representative, Customer Relations Specialist
Why The Pivot Group Network
The Pivot Group Network was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic-they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. Learn more at https://www.thepivotgroup.org.
If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out at https://www.thepivotgroup.org. The Pivot Group Network offers resources to support your search-market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.
Required Skills:
• Resume
• Data
• Offers
• Supply Chain
• Support
• BASIC
• Product Quality
• Technical Assistance
• Mandarin
• Logistics
• ERP
• HubSpot
• Salary
• Hiring
• Partnerships
• Recruiting
• CRM
• Spanish
• Compensation
• Supply
• Shipping
• Customer Support
• Components
• Attention To Detail
• SAP
• Manufacturing
• Specifications
• Communication Skills
• Technical Support
• Data Entry
• Customer Satisfaction
• Records
• Oracle
• Preparation
• Software
• Customer Service
• Communication
• Management
Salary Package:
$ 42,000.00 - 62,000.00 (US Dollar)