The Field Support Engineer, X-BAT Aircraft Systems is a senior, customer-facing technical authority ... OR associate/technical certification and 10+ years; OR high school diploma/GED and 12+ years in ...
The Field Support Engineer, X-BAT Aircraft Systems is a senior, customer-facing technical authority ... OR associate/technical certification and 10+ years; OR high school diploma/GED and 12+ years in ...
The Field Support Engineer, X-BAT Aircraft Systems is a senior, customer-facing technical authority ... OR associate/technical certification and 10+ years; OR high school diploma/GED and 12+ years in ...
The Field Support Engineer, X-BAT Aircraft Systems is a senior, customer-facing technical authority ... OR associate/technical certification and 10+ years; OR high school diploma/GED and 12+ years in ...
The Field Support Engineer, X-BAT Aircraft Systems is a senior, customer-facing technical authority ... OR associate/technical certification and 10+ years; OR high school diploma/GED and 12+ years in ...
Quick apply
The Field Support Engineer, X-BAT Aircraft Systems is a senior, customer-facing technical authority ... OR associate/technical certification and 10+ years; OR high school diploma/GED and 12+ years in ...
What You Will Do: Technical Leadership * Build and Unit Test flexible, scalable, and robust ... That's why we hire associates with the intellectual curiosity, energy and drive to want to make a ...
What You Will Do: Technical Leadership * Build and Unit Test flexible, scalable, and robust ... That's why we hire associates with the intellectual curiosity, energy and drive to want to make a ...
What You Will Do: Technical Leadership * Build and Unit Test flexible, scalable, and robust ... That's why we hire associates with the intellectual curiosity, energy and drive to want to make a ...
What You Will Do: Technical Leadership * Build and Unit Test flexible, scalable, and robust ... That's why we hire associates with the intellectual curiosity, energy and drive to want to make a ...
What You Will Do: Technical Leadership * Build and Unit Test flexible, scalable, and robust ... That's why we hire associates with the intellectual curiosity, energy and drive to want to make a ...
What You Will Do: Technical Leadership * Build and Unit Test flexible, scalable, and robust ... That's why we hire associates with the intellectual curiosity, energy and drive to want to make a ...
Position Overview We are seeking a Technical Sales Engineer who will begin by supporting our sales ... Associate or Bachelor's degree in Engineering, Drafting, Manufacturing, Industrial Technology, or ...
Position Overview We are seeking a Technical Sales Engineer who will begin by supporting our sales ... Associate or Bachelor's degree in Engineering, Drafting, Manufacturing, Industrial Technology, or ...
Technical Marketing Engineer
Richardson, TX ยท On-site
$95K - $131K/yr
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Technical Marketing Engineer
Richardson, TX ยท On-site
$95K - $131K/yr
Your Impact As a Technical Marketing Engineer, you will integrate deep technical expertise with ... Associates, Apprenticeship, Boot Camp, or Certification in a specialized program + 3 years of ...
Technical Marketing Engineer
$95K - $131K/yr
Your Impact As a Technical Marketing Engineer, you will integrate deep technical expertise with ... Associates, Apprenticeship, Boot Camp, or Certification in a specialized program + 3 years of ...
Technical Marketing Engineer
$95K - $131K/yr
Your Impact As a Technical Marketing Engineer, you will integrate deep technical expertise with ... Associates, Apprenticeship, Boot Camp, or Certification in a specialized program + 3 years of ...
Provide technical clarification and application support between customers, Sales, Engineering, and ... Employment opportunities are available to all applicants and associates without regard to race ...
Provide technical clarification and application support between customers, Sales, Engineering, and ... Employment opportunities are available to all applicants and associates without regard to race ...
Provide technical clarification and application support between customers, Sales, Engineering, and ... Employment opportunities are available to all applicants and associates without regard to race ...
Provide technical clarification and application support between customers, Sales, Engineering, and ... Employment opportunities are available to all applicants and associates without regard to race ...
The Technical Sales Associate is an entry-level field Sales position designed to develop future ... engineering. * Meet early-stage activity metrics such as calls, emails, and demos scheduled ...
The Technical Sales Associate is an entry-level field Sales position designed to develop future ... engineering. * Meet early-stage activity metrics such as calls, emails, and demos scheduled ...
Technical Sales Associate
Houston, TX ยท On-site
The Technical Sales Associate is an entry-level field Sales position designed to develop future ... engineering. * Meet early-stage activity metrics such as calls, emails, and demos scheduled ...
Technical Sales Associate
Houston, TX ยท On-site
The Technical Sales Associate is an entry-level field Sales position designed to develop future ... engineering. * Meet early-stage activity metrics such as calls, emails, and demos scheduled ...
Technical Sales Associate
Houston, TX ยท On-site
The Technical Sales Associate is an entry-level field Sales position designed to develop future ... engineering. * Meet early-stage activity metrics such as calls, emails, and demos scheduled ...
Quick apply
Technical Sales Associate
Houston, TX ยท On-site
The Technical Sales Associate is an entry-level field Sales position designed to develop future ... engineering. * Meet early-stage activity metrics such as calls, emails, and demos scheduled ...
Associate or Bachelor's degree in Engineering, Drafting, Manufacturing, Industrial Technology, or ... Clear career pathway from technical role to Sales Engineer * Hands-on training in extrusion design ...
Quick apply
Associate or Bachelor's degree in Engineering, Drafting, Manufacturing, Industrial Technology, or ... Clear career pathway from technical role to Sales Engineer * Hands-on training in extrusion design ...
Controls Engineer Technical Support
Plano, TX ยท On-site
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Associate or Bachelor's degree in Engineering, Technical Management, or related field (or equivalent experience). * 3-5 years of experience in technical support within material handling, automation ...
Controls Engineer Technical Support
Plano, TX ยท On-site
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Associate or Bachelor's degree in Engineering, Technical Management, or related field (or equivalent experience). * 3-5 years of experience in technical support within material handling, automation ...
Consult with senior technical staff when needed. * Assist in the development of proposals and ... Design Associates, and Engineering Associates. * May lead in developing design approaches and ...
Quick apply
Consult with senior technical staff when needed. * Assist in the development of proposals and ... Design Associates, and Engineering Associates. * May lead in developing design approaches and ...
Controls Engineer Technical Support
$65K - $140K/yr
Associate or Bachelor's degree in Engineering, Technical Management, or related field (or equivalent experience). * 3-5 years of experience in technical support within material handling, automation ...
Controls Engineer Technical Support
$65K - $140K/yr
Associate or Bachelor's degree in Engineering, Technical Management, or related field (or equivalent experience). * 3-5 years of experience in technical support within material handling, automation ...
Consult with senior technical staff when needed. * Assist in the development of proposals and ... Design Associates, and Engineering Associates. * May lead in developing design approaches and ...
Quick apply
Consult with senior technical staff when needed. * Assist in the development of proposals and ... Design Associates, and Engineering Associates. * May lead in developing design approaches and ...
Technical Sales Associate
Houston, TX ยท On-site
$50K - $75K/yr
Bachelor's Degree preference in Chemistry, Chemical or Materials Engineering or a combination of ... Competencies associated with a Technical Sales and Marketing professional with excellent ...
Quick apply
Technical Sales Associate
Houston, TX ยท On-site
$50K - $75K/yr
Bachelor's Degree preference in Chemistry, Chemical or Materials Engineering or a combination of ... Competencies associated with a Technical Sales and Marketing professional with excellent ...
Associate Technical Engineer information
See Texas salary details
$31.2K - $37.8K
11% of jobs
$37.8K - $44.3K
7% of jobs
$46.5K is the 25th percentile. Wages below this are outliers.
$44.3K - $50.9K
21% of jobs
$50.9K - $57.5K
9% of jobs
The median wage is $58.1K / yr.
$57.5K - $64K
22% of jobs
$66.7K is the 75th percentile. Wages above this are outliers.
$64K - $70.6K
12% of jobs
$70.6K - $77.2K
9% of jobs
$77.2K - $83.7K
4% of jobs
$83.7K - $90.3K
2% of jobs
$90.3K - $96.8K
2% of jobs
$96.8K - $103.4K
1% of jobs
$31.2K
$67.5K
$103.4K
How much do associate technical engineer jobs pay per year?
What are some typical challenges an Associate Technical Engineer might face in their first year, and how can they overcome them?
What does an Associate Technical Engineer do?
What are the key skills and qualifications needed to thrive as an Associate Technical Engineer, and why are they important?
What is the difference between Associate Technical Engineer vs Technical Support Engineer?
| Aspect | Associate Technical Engineer | Technical Support Engineer |
|---|---|---|
| Required Credentials | Bachelor's degree in engineering or related field, certifications vary | Typically an associate degree or equivalent, certifications optional |
| Work Environment | Design, development, testing, and technical project support | Customer service, troubleshooting, and issue resolution |
| Employer & Industry Usage | Engineering firms, manufacturing, tech companies | IT companies, tech support centers, software firms |
The Associate Technical Engineer generally focuses on technical design and development tasks within engineering environments, requiring a strong technical background. In contrast, a Technical Support Engineer primarily handles customer issues, troubleshooting, and support. Both roles may require similar certifications but differ in daily responsibilities and work settings.

Full-time
Re-posted 19 days ago
Job description
Job Description:
The Field Support Engineer, X-BAT Aircraft Systems is a senior, customer-facing technical authority supporting Shield AI's X-BAT program, an AI-piloted VTOL fighter advancing runway-independent autonomous airpower for expeditionary, maritime, and contested environments. This role sustains readiness by resolving aircraft, mission system, avionics, propulsion, launch/recovery, ground support, and configuration issues across test, demonstration, deployment, and field operations.
The ideal candidate is a proven aircraft or UAS maintainer who can operate independently, communicate under pressure, and move technical issues from field discovery through disciplined closure using engineering data, product definition information, and structured support workflows.
What you'll do:
X-BAT Aircraft & Field Technical Support
- Serve as the technical interface for X-BAT aircraft systems, mission equipment, launch/recovery equipment, ground support equipment, and fielded configurations
- Diagnose avionics, mission system, propulsion, electrical, datalink/communications, software/configuration, autonomy-supporting subsystem, and system-level discrepancies
- Use logs, fault codes, BIT data, schematics, drawings, technical manuals, product-definition data, and maintainer/operator debriefs to isolate root cause and recommend corrective actions
- Assess technical risk, restore readiness safely, and document recurring issues for escalation, trend analysis, and product improvement
Customer, Test & Operational Support
- Provide mission-focused support to operators, maintainers, Field Service Representatives, customer leadership, and internal stakeholders during tests, demonstrations, training, deployments, and fielding activities
- Communicate issue status, risk, ownership, and next steps clearly while maintaining traceable case and action status in support and engineering workflow systems such as Salesforce, Jira, or comparable platforms
- Travel or deploy as required to support CONUS/OCONUS, maritime, austere, or non-standard schedule operations
Engineering & Fleet Readiness
- Partner with Engineering, Product, Manufacturing, Quality, Logistics, and Program teams to investigate field issues and validate corrective actions
- Use model-based design data, aircraft configuration information, and CAD/product-definition tools, including Siemens NX where applicable, to support troubleshooting and technical dispositions
- Improve troubleshooting guides, maintenance procedures, service bulletins, training materials, and knowledge-base content while monitoring trends and configuration changes
What success looks like:
- X-BAT aircraft and system-level issues are resolved quickly, safely, and with minimal operational disruption
- Customers and maintainers view Field Support as responsive, technically credible, and mission-aligned
- Engineering receives actionable field data that reduces recurring issues and improves product supportability
Required qualifications:
- Bachelor's degree in STEM, aerospace, engineering, aviation technology, aviation maintenance, aviation management, or related technical discipline and 8+ years of directly applicable experience; OR master's degree and 6+ years; OR associate/technical certification and 10+ years; OR high school diploma/GED and 12+ years in lieu of degree
- Hands-on aircraft/UAS maintenance or sustainment experience such as military avionics technician, aircraft crew chief, aircraft/UAS maintainer, A&P mechanic, Field Service Engineer/Representative, depot technician, or flight-line troubleshooter
- Advanced troubleshooting and fault isolation across aircraft, avionics, mission systems, electrical/mechanical, propulsion, ground support equipment, or system-level issues
- Ability to interpret engineering drawings, wiring diagrams, schematics, technical manuals, maintenance procedures, fault-isolation data, configuration documentation, and product definition information
- Strong customer-facing communication skills and ability to make sound technical judgments in high-tempo, ambiguous, developmental, or austere environments
- Ability to document, prioritize, and drive technical issues through closure using structured case management, corrective action, or engineering issue-tracking workflows
- Ability to travel domestically/internationally, deploy with customers, support non-standard schedules, pass required screenings, and obtain and maintain Secret DoD clearance and customer/program access as required
Preferred qualifications:
- Military aviation maintenance experience supporting fighter aircraft, Group 3-5 UAS, autonomous aircraft, ISR aircraft, developmental flight test, or other advanced military aviation systems
- Experience with VTOL aircraft, launch/recovery systems, avionics/mission systems, CNI/datalinks, GPS/INS, flight controls/autopilot, electrical power, propulsion, payloads, ground control systems, or ground support equipment
- Working familiarity with Siemens NX or comparable CAD/product-definition environments used to review assemblies, interfaces, configuration details, drawings, and technical dispositions
- Experience managing technical support actions, customer cases, corrective actions, or engineering investigations through Salesforce, Jira, or comparable CRM and issue-management platforms
- Prior Field Support Engineer, Field Service Representative, military customer support, depot, deployed sustainment, or new aircraft fielding experience
- FAA A&P, FAA Part 107, pilot rating, NCATT/AET, FCC, military aviation maintenance qualification, or active DoD clearance/program access
$90,000 - $130,000 a year
#LI-JM1
#LC
Full-time regular employee offer package:
Pay within range listed + Bonus + Benefits + Equity
Temporary employee offer package:
Pay within range listed above + temporary benefits package (applicable after 60 days of employment)
Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.
Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About Shield AI
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
San Diego, CA, US
Year founded
2015