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Associate Technical Analyst Jobs in Chicago, IL (NOW HIRING)

Joliet Junior College

Technical Analyst I

Joliet, IL · On-site

$25.16 - $26.67/hr

Technical Analyst I STATUS:Full-Time DEPARTMENT: Technology Support and Media Services DIVISION ... PREFERRED QUALIFICATIONS 1. Associate degree in Computer Science or related field. 2. A ...

Noblesoft Technologies

RTA Analyst

Rolling Meadows, IL · On-site

$20 - $23/hr

RTA Analyst Location: Rowling Medows, IL - Onsite The Regional Technical Analyst (RTA) is ... Will be dealing with associate level to executive - both in person and on the phone. * Demonstrates ...

ConfigUSA

Regional Tech Analyst

Chicago, IL · On-site

: The Regional Technical Analyst (RTA) is responsible for coordinating the delivery of IT Services, ... Will be dealing with associate level to executive - both in person and on the phone. Demonstrates ...

Fitch Solutions

Associate Product Owner

Chicago, IL · Hybrid

Fitch Solutions Data Products & Services Tribe is seeking an Associate Technical Product Owner for our New York City office. Fitch Solutions is a leading provider of insights, data and analytics. It ...

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All JobsAssociate Technical Analyst JobsAssociate Technical Analyst Jobs in Chicago, IL

Associate Technical Analyst information

See Chicago, IL salary details

$36.6K

$91.5K

$146.9K

How much do associate technical analyst jobs pay per year?

As of Sep 9, 2026, the average yearly pay for associate technical analyst in Chicago, IL is $91,538.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,600.00 and $103,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate technical analyst?

To thrive as an Associate Technical Analyst, you typically need a bachelor's degree in computer science or a related field, strong analytical skills, and foundational knowledge of IT systems. Familiarity with data analysis tools (such as SQL, Excel, or Tableau), ticketing systems, and basic programming or scripting is often required. Excellent problem-solving, communication, and teamwork abilities help you effectively support users and collaborate with technical teams. These skills and qualities are essential for diagnosing issues, delivering technical solutions, and ensuring organizational efficiency.

How does an associate technical analyst typically collaborate with other teams in a technology organization?

As an Associate Technical Analyst, you will frequently work alongside software developers, project managers, and business analysts to understand technical requirements and ensure solutions meet business needs. Collaboration often involves participating in daily stand-up meetings, contributing to documentation, and providing technical support across departments. This role requires strong communication skills, as you'll often translate technical details for non-technical stakeholders and help facilitate smooth project delivery.

What is the difference between Associate Technical Analyst vs Technical Support Specialist?

AspectAssociate Technical AnalystTechnical Support Specialist
Required CredentialsTypically an associate degree or relevant certificationsHigh school diploma or equivalent; certifications optional
Work EnvironmentOffice setting, collaborating with technical teamsCustomer service environment, assisting end-users
Employer & Industry UsageIT firms, tech departments, consulting companiesIT support centers, tech companies, service providers
Common Search & ComparisonOften compared for entry-level technical rolesCompared for frontline technical support roles

The Associate Technical Analyst and Technical Support Specialist roles share similarities in entry-level requirements and work environments. However, the Associate Technical Analyst typically focuses on analyzing technical issues and supporting project teams, while the Technical Support Specialist primarily assists end-users with troubleshooting and resolving technical problems. Both roles are essential in IT operations but serve different functions within organizations.

How much money do associate technical analysts make?

Associate technical analysts typically earn a median annual salary of around $60,000 to $75,000, depending on experience, location, and industry. Entry-level positions may start lower, while those with specialized skills or certifications can earn higher wages.

What does an associate technical analyst do?

An associate technical analyst supports IT and technical teams by monitoring systems, troubleshooting issues, and assisting with technical projects. They often use tools like diagnostic software and may need basic knowledge of networking, programming, or data analysis. The role typically requires strong problem-solving skills and attention to detail.

What are the most commonly searched types of Technical Analyst jobs in Chicago, IL?

The most popular types of Technical Analyst jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Associate Technical Analyst jobs?

Cities near Chicago, IL with the most Associate Technical Analyst job openings:

Associate Technical Analyst jobs near you
Infographic showing various Associate Technical Analyst job openings in Chicago, IL as of August 2026, with employment types broken down into 85% Full Time, 11% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $91,538 per year, or $44 per hour.

Technical Analyst I

Joliet, IL • On-site

Joliet Junior College
Colleges, Universities, and Professional Schools • 1 - 5K employees
Learn more about Joliet Junior Collegeexternal

$25.16 - $26.67/hr

Full-time

Posted 7 days ago

Joliet Junior College rating

6.6

Company rating: 6.6 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

504th of 633 rated colleges and universities

Job description

Position Title:
Technical Analyst I
Job Description:
POSITION: Technical Analyst I
STATUS:Full-Time
DEPARTMENT: Technology Support and Media Services
DIVISION: Information Technology
CLASSIFICATION: Non-exempt
UNION: TOSSC-AFT Local 604
REPORTS TO: Manager, Technical Support
PLACEMENT: Grade 109
HIRING RANGE: $25.16 - $26.67 per hour
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The student population at the college is diverse in ethnicity, gender, language, age and background. Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff.
POSITION SUMMARY
The Technical Analyst I will provide friendly, knowledgeable customer service focused technical support for JJC faculty, staff and students. Technical Analyst I will answer helpdesk phones and participate in the installation, troubleshooting, and repair of computer equipment, displays, sound systems, and classroom technology. Technical Analyst I will assist with virtual meetings and hybrid classes. This role is designed to provide evening coverage and maintain continuity of operations during assigned evening hours.
ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES
1. Answer helpdesk phones and enter data into ticket system, spreadsheets, databases, etc.
2. Assist users with software and hardware problem resolution, password resets, unlock accounts, and general computer help.
3. Install and configure operating systems, drivers and applications onto computer equipment.
4. Set-up, provide routine maintenance, troubleshoot, and repair of computer equipment, display equipment, AV and other peripherals.
5. Support meetings and events. Co-organize and serve as technician for virtual meetings. Assist with setup and strike of AV equipment. Serve as operator/technician during events.
6. Perform other related duties as assigned.
MINIMUM QUALIFICATIONS
1. Two (2) years of technical support experience (equivalent education and training to be considered)
2. High school diploma or equivalent.
3. Strong writing and organizational skills for data entry.
4. Excellent communication and customer service skills.
5. Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence.
6. Demonstrated commitment to the college's core values of respect and inclusion, sustainability, integrity, collaboration, humor and well-being, innovation, and quality.
PREFERRED QUALIFICATIONS
1. Associate degree in Computer Science or related field.
2. A+ Certification.
3. Macintosh experience.
4. Current knowledge of AV best practices.
5. English and Spanish verbal and written communication proficiency.
6. Demonstrated multicultural competence.
WORK SCHEDULE
1. 40 hours per week.
2. Shift start time is seniority dependent
3. On-site position.
PHYSICAL DEMANDS
1. Ability to lift and move up to 50 pounds.
2. Requires bending, stooping, kneeling, reaching, and ladder use.
3. Campus is large and employees are expected to walk multiple miles within 8hr shift.
WORKING CONDITIONS
1. Most duties performed indoors; some exterior work may be required.
2. Some travel might be needed.
Internal candidates must adhere to the terms of employment regarding length of time in current position as outlined in their union contract.
Full Time/Part Time:
Full time
Union (If Applicable):
TOSSC
Scheduled Hours:
40

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