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Remote Technical Analyst Jobs in Chicago, IL (NOW HIRING)

NinjaHoldings

Sr. Technical Business Analyst

Chicago, IL · On-site +1

$110K - $155K/yr

With offices in Chicago, Miami, and around the world through the power of remote work, we are a ... The Sr. Technical Business Analyst will partner with stakeholders across all business units to ...

NinjaHoldings

Sr. Technical Business Analyst

Chicago, IL · On-site +1

$110K - $155K/yr

With offices in Chicago, Miami, and around the world through the power of remote work, we are a ... The Sr. Technical Business Analyst will partner with stakeholders across all business units to ...

Generac

Sales Engineer - Data Centers

Chicago, IL · On-site +1

Provide onsite and remote technical sales support for Generac Industrial products * Utilize tools ... Develop sales tools and competitive analyses while researching and qualifying engineering firms and ...

Outform Group

Technical Solutions Manager

Chicago, IL · Remote

... analysis and corrective-action planning to prevent repeat failures. * Coordinate field dispatch, replacement hardware, vendor intervention, RMA activity, or on-site technical support when remote ...

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All JobsTechnical Analyst JobsRemote Technical Analyst JobsRemote Technical Analyst Jobs in Chicago, IL

Remote Technical Analyst information

See Chicago, IL salary details

$36.6K

$91.5K

$146.8K

How much do remote technical analyst jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote technical analyst in Chicago, IL is $91,466.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $103,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Technical Analyst vs Remote Technical Support Specialist?

AspectRemote Technical AnalystRemote Technical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; a degree is preferred but not always mandatory
Work EnvironmentAnalyzes technical issues, assesses systems, and provides strategic solutions, often working with internal teams or clientsProvides technical assistance, troubleshooting, and support directly to end-users or customers
Employer & Industry UsageUsed in IT departments, consulting firms, and tech companies for system analysis and optimizationCommon in customer service centers, tech support companies, and IT service providers

While both roles involve technical knowledge and troubleshooting, Remote Technical Analysts focus on analyzing systems and providing strategic solutions, whereas Remote Technical Support Specialists primarily assist end-users with technical issues. Both roles require similar certifications and often operate in remote environments, but their core responsibilities differ in scope and focus.

How does a remote technical analyst typically collaborate with cross-functional teams while working offsite?

As a Remote Technical Analyst, collaboration with cross-functional teams is primarily managed through digital communication tools such as Slack, Microsoft Teams, and project management platforms. Regular virtual meetings, clear documentation, and proactive status updates are essential for staying aligned with developers, product managers, and business stakeholders. Building strong communication habits and being responsive to queries helps ensure that technical solutions meet the needs of all departments, despite the physical distance. Cultivating relationships remotely can be a challenge at first, but leveraging video calls and participating in team discussions can foster a sense of connection and shared purpose.

What are the key skills and qualifications needed to thrive as a remote technical analyst?

To thrive as a Remote Technical Analyst, strong analytical skills, a background in IT or computer science, and experience with troubleshooting complex technical issues are essential. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+ or ITIL can be highly beneficial. Excellent communication, problem-solving abilities, and self-motivation help distinguish top performers in remote settings. These skills and qualities are crucial for efficiently resolving technical problems, maintaining productivity, and ensuring seamless support despite physical distance.

What is a remote technical analyst?

A Remote Technical Analyst is a professional who analyzes technical systems, processes, and data for an organization while working from a remote location. Their responsibilities often include troubleshooting technical issues, monitoring system performance, recommending improvements, and providing technical support to clients or team members. They use various software tools to assess and resolve problems, communicate findings, and ensure efficient system operations. Working remotely allows them to collaborate with teams and clients across different locations using digital communication platforms.
What are the most commonly searched types of Technical Analyst jobs in Chicago, IL? The most popular types of Technical Analyst jobs in Chicago, IL are:
What are popular job titles related to Remote Technical Analyst jobs in Chicago, IL? For Remote Technical Analyst jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Remote Technical Analyst jobs in Chicago, IL look for? The top searched job categories for Remote Technical Analyst jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Remote Technical Analyst jobs? Cities near Chicago, IL with the most Remote Technical Analyst job openings:
Remote Technical Analyst jobs near you
Infographic showing various Remote Technical Analyst job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 8% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $91,466 per year, or $44 per hour.

Business Technical Analyst

Dunn Solutions Group

Chicago, IL • Remote

Full-time

Re-posted 16 days ago

Job description

Company Description

Dunn Solutions Group is a full-service information technology consulting firm. We bring exceptional strategic experience, design skills and technology expertise to every project, plus complementary capabilities in client education.
Focused on the business intelligence, application development and web/portal spaces, Dunn Solutions Group delivers services worldwide through offices in Chicago, Minneapolis, Raleigh, St. Louis, and Bangalore, India.
We work closely with our software vendor partners including SAP, Liferay, Microsoft, Informatica and others to deliver solutions to our clients.
Our IT professionals and business experts bridge the gap between business needs and technical solutions. Over the years, we have cultivated our experience and knowledge in a large number of industries and technologies in order to provide our customers with the most valuable solutions possible.
Specialties
Business Intelligence, Custom Application Development, Mobile Applications, Data Warehousing, Portals, E-Commerce
Website
http://www.dunnsolutions.com

Job Description

Business Analyst III
Job Summary
This position will work with business units, supporting multiple assigned projects aimed at delivering IT solutions and
services that meet company cost, quality and strategic targets. The role will predominately focus on gathering and
analyzing work group data, defining current processes and requirements, researching best practices and identifying and
documenting process improvements and functional specifications. 
Experience (US only) and Education
3+ years of IT business analyst experience
BS/BA degree in relevant discipline or equivalent experience required; ISEB-qualified Business Analyst preferred if in the UK, IIBA CBAP if in the US
Previous experience of working in an agile environment and using recognized development methodology; e.g.,
Agile, Scrum and Kanban
Key Responsibilities
Analyze, define and document requirements and business processes.
Develop systems specifications, process flow and conversion strategies.
Create technical and functional user documentation.
Contribute to the development of new tools, processes and solutions to meet desired product needs.
Follow established business processes, protocols and quality standards in the development and deployment of
complex solutions.
Gather business requirements and translate them into user stories/functional specifications.
Identifies and documents process improvements and functional specifications based on research of best practices
and analysis of work group data.
Perform analysis on existing systems; identifying options for potential solutions and assess for both technical and
business suitability.
Work between remote development teams, internal IT and business to ensure requirements are being met.
Ability to maintain automated test scripts.
All other duties as assigned.
Technical Skills
Proficient in documenting As-Is and To-Be processes
Ability to maintain automated test scripts
Broad understanding of software development methodologies 
Experience using a recognized development methodology e.g., Agile, SCRUM, KANBAN
Understanding of software development lifecycle (SDLC)
Proficient in Microsoft Office products
Moderate facilitation skills
Strong communication skills that allow for effective communication across all levels of the organization
Written communication skills including process documentation
Proven project management skills
Business requirements gathering
Knowledge and prior use of UML modelling language.
Broad technical understanding across various methodologies, platforms, tools and languages.
Basic oral and written communication skills
Previous experience of working in an agile environment and using recognized development methodology e.g.,
Agile, SCRUM, KANBAN.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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