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Application Technical Analyst Jobs in Chicago, IL

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Application Technical Analyst information

See Chicago, IL salary details

$36.1K

$86.1K

$143.2K

How much do application technical analyst jobs pay per year?

As of Aug 24, 2026, the average yearly pay for application technical analyst in Chicago, IL is $86,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,400.00 and $96,800.00 per year, depending on experience, location, and employer.

What is an application technical analyst?

An Application Technical Analyst is a professional responsible for maintaining, supporting, and optimizing software applications within an organization. They analyze technical issues, coordinate with users and developers, and ensure applications run smoothly and efficiently. Their role often includes troubleshooting, performing upgrades, and implementing new features or updates in collaboration with IT teams. Application Technical Analysts play a crucial part in bridging the gap between end-users and technical teams, ensuring that business applications meet operational needs.

What are the key skills and qualifications needed to thrive as an application technical analyst?

To thrive as an Application Technical Analyst, you need a strong understanding of software applications, troubleshooting, and systems analysis, often backed by a degree in computer science or a related field. Experience with database management systems, ticketing platforms (like ServiceNow or JIRA), and relevant certifications such as ITIL or Microsoft Certified: Azure Fundamentals is valuable. Analytical thinking, effective communication, and problem-solving abilities help you excel in diagnosing issues and collaborating with cross-functional teams. These skills are crucial for ensuring optimal application performance, timely issue resolution, and alignment with business needs.

How does an application technical analyst typically collaborate with other departments to resolve software issues?

As an Application Technical Analyst, you will regularly work alongside teams such as software development, quality assurance, and business operations. When troubleshooting application issues, you’ll often act as a liaison—gathering detailed information from end-users, communicating with developers to identify root causes, and coordinating with IT support to implement solutions. This cross-departmental collaboration is key to ensuring that application problems are resolved swiftly and that system improvements align with business needs. Strong communication and teamwork skills are essential for success in this aspect of the role.

What is the difference between Application Technical Analyst vs Application Support Specialist?

AspectApplication Technical AnalystApplication Support Specialist
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like ITIL or vendor-specific certificationsSimilar credentials; often includes certifications in specific applications or platforms
Work EnvironmentAnalyzing technical issues, implementing solutions, working closely with development teamsProviding user support, troubleshooting, and resolving application issues for end-users
Employer & Industry UsageUsed in IT departments across various industries, especially in finance, healthcare, and techCommon in customer service, IT support, and enterprise application teams

The Application Technical Analyst focuses on technical analysis, system integration, and implementing solutions, while the Application Support Specialist primarily handles end-user support and troubleshooting. Both roles require similar credentials and are vital in IT environments, but their core responsibilities differ in scope and focus.

What are popular job titles related to Application Technical Analyst jobs in Chicago, IL?

For Application Technical Analyst jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Application Technical Analyst jobs in Chicago, IL look for?

The top searched job categories for Application Technical Analyst jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Application Technical Analyst jobs?

Cities near Chicago, IL with the most Application Technical Analyst job openings:

Application Technical Analyst jobs near you

Business Technical Analyst

Dunn Solutions Group

Chicago, IL • Remote

Full-time

Re-posted 4 days ago

Job description

Company Description

Dunn Solutions Group is a full-service information technology consulting firm. We bring exceptional strategic experience, design skills and technology expertise to every project, plus complementary capabilities in client education.
Focused on the business intelligence, application development and web/portal spaces, Dunn Solutions Group delivers services worldwide through offices in Chicago, Minneapolis, Raleigh, St. Louis, and Bangalore, India.
We work closely with our software vendor partners including SAP, Liferay, Microsoft, Informatica and others to deliver solutions to our clients.
Our IT professionals and business experts bridge the gap between business needs and technical solutions. Over the years, we have cultivated our experience and knowledge in a large number of industries and technologies in order to provide our customers with the most valuable solutions possible.
Specialties
Business Intelligence, Custom Application Development, Mobile Applications, Data Warehousing, Portals, E-Commerce
Website
http://www.dunnsolutions.com

Job Description

Business Analyst III
Job Summary
This position will work with business units, supporting multiple assigned projects aimed at delivering IT solutions and
services that meet company cost, quality and strategic targets. The role will predominately focus on gathering and
analyzing work group data, defining current processes and requirements, researching best practices and identifying and
documenting process improvements and functional specifications. 
Experience (US only) and Education
3+ years of IT business analyst experience
BS/BA degree in relevant discipline or equivalent experience required; ISEB-qualified Business Analyst preferred if in the UK, IIBA CBAP if in the US
Previous experience of working in an agile environment and using recognized development methodology; e.g.,
Agile, Scrum and Kanban
Key Responsibilities
Analyze, define and document requirements and business processes.
Develop systems specifications, process flow and conversion strategies.
Create technical and functional user documentation.
Contribute to the development of new tools, processes and solutions to meet desired product needs.
Follow established business processes, protocols and quality standards in the development and deployment of
complex solutions.
Gather business requirements and translate them into user stories/functional specifications.
Identifies and documents process improvements and functional specifications based on research of best practices
and analysis of work group data.
Perform analysis on existing systems; identifying options for potential solutions and assess for both technical and
business suitability.
Work between remote development teams, internal IT and business to ensure requirements are being met.
Ability to maintain automated test scripts.
All other duties as assigned.
Technical Skills
Proficient in documenting As-Is and To-Be processes
Ability to maintain automated test scripts
Broad understanding of software development methodologies 
Experience using a recognized development methodology e.g., Agile, SCRUM, KANBAN
Understanding of software development lifecycle (SDLC)
Proficient in Microsoft Office products
Moderate facilitation skills
Strong communication skills that allow for effective communication across all levels of the organization
Written communication skills including process documentation
Proven project management skills
Business requirements gathering
Knowledge and prior use of UML modelling language.
Broad technical understanding across various methodologies, platforms, tools and languages.
Basic oral and written communication skills
Previous experience of working in an agile environment and using recognized development methodology e.g.,
Agile, SCRUM, KANBAN.

Additional Information

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