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Associate Technical Account Manager Jobs in Oregon

OR

$155K - $180K/yr

As a Senior Technical Account Manager, you are a recognized Subject Matter Expert (SME) entrusted with managing our highest-spend, global accounts. You will identify systemic operational risks and ...

What you'll do The Senior Technical Account Manager (TAM) accelerates customer value realization with Docusign IAM by serving as a strategic, data-driven technical solution advisor to enterprise ...

The Technical Account Manager ("TAM") Architect role is a part of our Support Services department and Consultative group, reporting into our regional Consulting Manager based in the region. This new ...

Short Description The Technical Account Manager (TAM) serves as a post-sales technical liaison for assigned customer accounts, supporting coordination, communication, and visibility across IGT teams.

Director, Technical Account Management

OR · On-site +1

$165K - $185K/yr

As Director of Technical Account Management at NinjaTrader, you will own the vision, structure, and execution of this team. You'll define how NinjaTrader shows up for its most strategic partners, set ...

As the Senior Technical Account Manager ... You will help our customers get the most out of our solution, respond to their requests with precision and clarity, and resolve issues that may impact the ...

OR · On-site

$115K - $116K/yr

Technical Account Management & Adoption Lead the Technical Account Manager (TAM) function responsible for sustained product adoption, health management, and renewal readiness across the customer base.

OR · Hybrid

The Senior Partner Success Manager (PSM) is a seasoned account manager with strong technical acumen, responsible for driving partner satisfaction, resolving complex issues, and supporting business ...

The SAM works in close partnership with the customer's primary technical contacts, executive sponsors, Tintri Engineering, Tintri Support, and Sales (Regional Sales Manager, Account Executive, Sales ...

The SAM works in close partnership with the customer's primary technical contacts, executive sponsors, Tintri Engineering, Tintri Support, and Sales (Regional Sales Manager, Account Executive, Sales ...

OR · On-site

The role involves engaging and coordinating with resell partners, direct customers, Partner Success Manager, Partner Executives, and Technical Account Managers to manage contract renewals and ...

Experience engaging with customers and managing competing priorities effectively. Technical ... looking for associates with technical curiosity and strong learning aptitude. While prior ...

We lead expert engagements in Solution Architecture, Technical Solutions and Change Management that are critical to customers' success. Our mission is to deliver high-impact expertise engagements ...

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Showing results 1-20

Associate Technical Account Manager information

See Oregon salary details

$42.3K

$91.4K

$178.7K

How much do associate technical account manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for associate technical account manager in Oregon is $91,376.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,600.00 and $106,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Technical Account Manager, and why are they important?

To thrive as an Associate Technical Account Manager, you need a solid understanding of IT systems, customer service principles, and a relevant bachelor's degree, often in computer science or a related field. Familiarity with CRM platforms, troubleshooting tools, and technical documentation is typically required, and certifications such as AWS Certified Cloud Practitioner or similar can be advantageous. Strong communication, problem-solving, and relationship-building skills help you collaborate effectively with clients and internal teams. These competencies are critical for ensuring client satisfaction, resolving technical issues efficiently, and maintaining long-term business relationships.

What are some common challenges faced by Associate Technical Account Managers when balancing multiple client accounts?

Associate Technical Account Managers often juggle several client accounts at once, which requires strong organizational and prioritization skills. One common challenge is managing competing deadlines and ensuring timely responses to all clients’ technical needs or escalations. Effective communication and proactive planning are essential to maintain client satisfaction and to coordinate with internal technical teams. Additionally, adapting to different client environments and understanding their unique business requirements can be demanding but contributes significantly to professional growth.

What is the difference between Associate Technical Account Manager vs Customer Success Manager?

AspectAssociate Technical Account ManagerCustomer Success Manager
Required credentialsBachelor's degree, technical certifications often preferredBachelor's degree, customer service or sales experience
Work environmentTechnical support, client engagement, product knowledgeClient relationship management, onboarding, retention
Employer & industry usageTech companies, SaaS providersSoftware, SaaS, tech services
Common search intentTechnical support, product expertiseCustomer retention, relationship building

The Associate Technical Account Manager primarily focuses on technical support and product expertise to ensure client success, while the Customer Success Manager emphasizes building relationships and retention strategies. Both roles require strong communication skills and industry knowledge but differ in their core responsibilities and daily tasks.

What is an Associate Technical Account Manager?

An Associate Technical Account Manager (TAM) is an entry-level professional who works as a liaison between a company and its clients, focusing on the technical aspects of account management. They help customers implement and optimize the company's products or services, address technical concerns, and ensure customer satisfaction. The role typically involves troubleshooting, providing product guidance, and collaborating with internal teams to resolve issues. Associate TAMs also assist in identifying opportunities for clients to get more value from the company's offerings, contributing to long-term customer relationships.
What are popular job titles related to Associate Technical Account Manager jobs in Oregon? For Associate Technical Account Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Associate Technical Account Manager jobs in Oregon look for? The top searched job categories for Associate Technical Account Manager jobs in Oregon are:
Senior Technical Account Manager

$155K - $180K/yr

Other

Posted 26 days ago


Job description

Role Summary:

As a Senior Technical Account Manager, you are a recognized Subject Matter Expert (SME) entrusted with managing our highest-spend, global accounts. You will identify systemic operational risks and coordinate cross-functional resources to mitigate impact. Engaging regularly with VPs, Executives, and occasionally C-level stakeholders, you will translate complex business requirements into multi-product operational strategies. As a leader on the floor, you will optimize delivery frameworks, act as a Cluster Lead, and navigate high-pressure landscapes with poise to cement your status as a Trusted Advisor.

You will:

  • Manage complex, high-spend global accounts, consulting on multi-product strategies and guiding integrations into multi-vendor environments.
  • Optimize delivery frameworks and ensure operational readiness, setting the standard for proactive engagement across the team.
  • Act as a high-judgment advocate, balancing customer needs with the internal roadmap to ensure customers feel heard while maintaining a sustainable partnership.
  • Actively support the development and testing of new AI-driven tools, providing critical feedback loops to ensure AI-generated insights align with enterprise standards.
  • Serve as a Cluster Lead and mentor, developing training content, removing blockers for peers, and providing hands-on guidance during critical escalations.
  • Lead internal programs to increase team-wide efficiency, operational consistency, and technical readiness.
  • Represent Ping Identity at regional events and cross-functionally influence Engineering and Product teams to elevate the customer experience.

You have:

  • Must have a minimum of 7+ years of enterprise customer-facing experience in a Technical Account Management, Customer Success, Sales Engineering, or Professional Services role, with a proven track record of managing global, highly complex enterprise accounts.
  • Advanced knowledge of the cybersecurity domain, including Zero Trust architectures, secure cloud deployments, and integration of identity within broader security ecosystems.
  • Experience utilizing AI productivity tools as a force multiplier to optimize operational efficiency, streamline troubleshooting, and enhance complex customer reporting.
  • Deep expertise in Identity Management, Access Management, and Federation in multi-vendor ecosystems.
  • Demonstrated ability to translate complex business requirements into operational technical strategies for executive (VP/C-level) audiences.
  • Strong mentorship and leadership skills, with a history of enabling the professional growth of peers.
  • High technical integrity and the ability to handle sensitive, high-pressure escalations with executive stakeholders.

You have an advantage if:

  • Advanced architectural experience with the Ping Identity suite and APIs.
  • Deep expertise in SAML, OAuth, OpenID Connect, and enterprise networking protocols.
  • Experience leading cross-functional task forces or internal efficiency programs.

Salary Range 

$155,000 to $180,000

In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.