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Associate Support Specialist Jobs (NOW HIRING)

Legacy Treatment Services

Peer Support Specialist

NJ · On-site

$18 - $20/hr

NAADAC, the Association for Addiction Professionals as a National Certified Peer Recovery Support Specialist (NCPRSS), Certified Wellness Coach, or Community Mental Health Associate certificate. Your ...

DentalXChange

VIP Support Specialist

$20 - $22/hr

VIP Support Specialist Remote USA VIP Support Specialist Position Summary The VIP Support ... Ability to work closely with other associates. * Strong verbal and written communication and ...

Ryder

Warehouse Associate Support

Apopka, FL · On-site

$18/hr

Hourly Pay: $18.00 per hour and $1.00 Shift Differential Various warehouse fulfillment specialist ... We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain ...

DentalXChange

VIP Support Specialist

$20 - $22/hr

VIP Support Specialist Position Summary The VIP Support Specialist provides dedicated operational ... Ability to work closely with other associates. * Strong verbal and written communication and ...

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How much do associate support specialist jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for associate support specialist in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What does an associate support specialist do?

An Associate Support Specialist is responsible for assisting customers or internal teams by providing technical or product-related support. They typically troubleshoot issues, answer inquiries, and help resolve problems via email, phone, or chat. Their role may also include documenting solutions, escalating complex issues, and ensuring customer satisfaction. This position often serves as an entry point into technical support or customer service careers, requiring strong communication and problem-solving skills.

What are some common challenges faced by associate support specialists during their first year, and how can they overcome them?

Associate Support Specialists often encounter challenges such as managing a high volume of support tickets, quickly learning company-specific systems, and effectively communicating with both technical and non-technical users. To overcome these hurdles, it's helpful to proactively seek guidance from experienced team members, take advantage of any available training resources, and maintain organized notes about common issues and solutions. Building strong relationships within the support team also fosters a collaborative environment where knowledge-sharing is encouraged, which can make navigating the learning curve much smoother.

What are the key skills and qualifications needed to thrive as an associate support specialist, and why are they important?

To thrive as an Associate Support Specialist, you need strong problem-solving abilities, a basic understanding of IT systems, and typically an associate degree or equivalent experience. Familiarity with help desk ticketing systems, remote support tools, and standard office software is commonly required. Excellent communication, patience, and a customer-oriented mindset are crucial soft skills for success in this role. These competencies ensure efficient support, high customer satisfaction, and smooth resolution of technical issues.

Is an associate support specialist role in demand?

The associate support specialist role is in steady demand across various industries, especially in technology, healthcare, and customer service sectors. Employers seek candidates with strong communication skills and familiarity with support tools like ticketing systems, and the role often offers opportunities for career advancement.

What is the role of an associate support specialist?

An associate support specialist provides technical assistance and customer service to users, often troubleshooting issues with products or services. They typically use communication skills, problem-solving abilities, and support tools like ticketing systems to resolve client concerns efficiently.

What cities are hiring for Associate Support Specialist jobs?

Cities with the most Associate Support Specialist job openings:

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The most popular types of Support Specialist jobs are:

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What are popular job titles related to Associate Support Specialist jobs?

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Infographic showing various Associate Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $40,699 per year, or $19.6 per hour.

Peer Support Specialist

NJ • On-site

Legacy Treatment Services
Offices of Mental Health Practitioners • 501 - 1,000 employees
Learn more about Legacy Treatment Servicesexternal

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Legacy Treatment Services rating

6.7

Company rating: 6.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Peer Support Specialists will be expected to take the lead on engagement and may also conduct non-clinical assistance by providing support to consumers after the initial crisis has been resolved. Peer Specialists will be required to demonstrate competency in providing peer-to-peer support prior to rendering services independently.
The 988 Program provides 24/7 mobile community outreach services to adults in crisis, including mental health, substance use, and suicidal emergencies. Staff dispatch to crises in teams of two, with a Crisis Response Specialist and a Peer Support Specialist, to provide assessment, risk assessment, safety planning, linkage to services, and follow-up care. The Program aims to provide crisis de-escalation without use of law enforcement unless necessary for consumer or team safety.
Hours:
Full time; various shifts; There is a $1.00 shift differential for 3:00 p.m. - 7:00 a.m.
This position has the following benefits:
  • 3.2 weeks of Paid Time Off during the first year
  • Medical, vision, dental and life insurance
  • 403(b) employee participation and employer match
  • 9 Agency-paid holidays
  • Training opportunities provided throughout the year
  • Biannual retention bonus of $1,250

Education/Experience:
Must be trained in crisis intervention and are expected to have at least 2 years of continuous recovery from an SMI or SUD diagnosis and at least one year of field experience working with community individuals. Peer Support Specialists will berequired to participate in DMHAS approved de-escalation, mental health crisis, substance use crisis, and suicide training. Peer Support Specialists must possess a certification from at least one of the following credentialing entities: Addiction Professional Certification Board as a Certified Recovery Support Practitioner (CRSP) or a Certified Peer Recovery Specialist (CPRS), Mental Health Association in New Jersey as a Certified Recovery Support Practitioner (CRSP); NAADAC, the Association for Addiction Professionals as a National Certified Peer Recovery Support Specialist (NCPRSS), Certified Wellness Coach, or Community Mental Health Associate certificate.
Your driver's license must be in good standing, with no recent suspensions or violations of careless/reckless driving or excessive speeding of more than 20 MPH, and no more than 2 moving violations within the last 3 years.
Legacy Treatment Services is an Equal Opportunity Employer.
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