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Associate Services Jobs in Texas (NOW HIRING)

alliantgroup LP

Office Services Associate

Houston, TX · On-site

$15.25 - $19/hr

We are seeking your expertise as an Office Services Associate to join our "a" team. Working for our fastest growing division, you will work to provide clerical support to both a top executive and the ...

Veritext

Client Services Associate

Dallas, TX · On-site

As a Client Services Associate/Representative (Texas) , you'll be the go-to expert for attorneys and legal teams after the deposition wraps helping them stay on track and ready for court. You'll ...

Cliftonlarsonallen

Associate, Deal Services

Dallas, TX · On-site

As an Associate, Deal Services, you will: * Financial Analysis: Performs ad hoc analysis under tight deadlines. Performs original financial statement modeling with a high degree of accuracy. Writes ...

The Five Star

Membership Services Associate

Dallas, TX · On-site

We are seeking a people-focused, detail-oriented Membership Services Associate to serve as a key point of contact for our members, support educational and event operations, and assist with light ...

CliftonLarsonAllen

Associate, Deal Services

Dallas, TX · On-site

As an Associate, Deal Services, you will: * Financial Analysis: Performs ad hoc analysis under tight deadlines. Performs original financial statement modeling with a high degree of accuracy. Writes ...

Spectrum Financial Group

As a Financial Services Associate, you'll help individuals and families improve their financial well‑being while building your own book of business--with structured support, provided leads, and ...

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Associate Services information

What is associate services?

Associate Services typically refer to a department or set of functions within an organization that supports employees, often called associates, with resources such as HR assistance, benefits administration, onboarding, and workplace support. These services are designed to enhance employee productivity, satisfaction, and well-being by addressing their professional and sometimes personal needs. The Associate Services team may handle tasks such as payroll queries, employee engagement programs, and assistance with company policies. They act as a bridge between the organization's management and its workforce, ensuring smooth operations and a positive work environment.

What are the key skills and qualifications needed to thrive as an associate services professional?

To thrive as an Associate Services professional, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, office productivity tools, and sometimes basic project management systems is typically required. Excellent communication, problem-solving abilities, and a customer-centric attitude set top performers apart. These skills ensure efficient service delivery, positive client interactions, and contribute to the overall success of the organization.

What are some common challenges faced by professionals in associate services roles, and how can they be addressed?

Professionals in Associate Services often manage a variety of administrative and support tasks for teams, which can lead to challenges like balancing competing priorities and managing time effectively. It’s common to handle requests from multiple departments or supervisors, so clear communication and strong organizational skills are essential. Proactively setting expectations, regularly checking in with team members, and utilizing productivity tools can help streamline workflows. Embracing feedback and being adaptable also contribute to success in this dynamic environment.

What is the difference between Associate Services vs Customer Service Representative?

AspectAssociate ServicesCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in specific servicesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, client sites, or remote; focus on service delivery and supportCall centers, retail, or office environments; direct interaction with customers
Employer & Industry UsageFinancial, healthcare, tech, and service industriesRetail, telecom, banking, and hospitality sectors
Common Search & ComparisonAssociate ServicesCustomer Service Representative

Associate Services roles typically focus on supporting clients and delivering specialized services within various industries, often requiring specific certifications. Customer Service Representatives primarily handle direct customer interactions, resolving inquiries and issues. While both roles involve customer support, Associate Services positions tend to be more specialized and may involve technical knowledge, whereas Customer Service Representatives focus on general customer communication and problem-solving.

What are the most commonly searched types of Services jobs in Texas?

The most popular types of Services jobs in Texas are:

What cities in Texas are hiring for Associate Services jobs?

Cities in Texas with the most Associate Services job openings:

Associate Services jobs near you
Infographic showing various Associate Services job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Associate Manager, Bank Client Services

Fort Worth, TX • On-site

First Command Financial Services, Inc.
Finance and Insurance • 1 - 5K employees
Learn more about First Command Financial Services, Inc.external

Full-time

Re-posted 4 hours ago

First Command Financial Services rating

7.5

Company rating: 7.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description


How will this role impact First Command?
First Command has a deeply embedded foundation of longstanding values and a strong culture of service. To continue delivering seamless, consistent, and client-centric experiences, the Bank Client Service Associate Manager supports daily teller operations while providing leadership, coaching, training, and operational oversight to the teller team. Reporting to the AVP, Personal Banking, this role serves as a front-line leader and subject matter expert for teller procedures, banking products, client service standards, operational processes, regulatory requirements, risk controls, and bank systems.
What will the employee do in this role?
  • Serve as a brand ambassador for First Command and promote value-driven leadership.
  • Support daily teller and branch operational functions as both a leader and individual contributor.
  • Provide guidance, coaching, and support to tellers during client transactions and service interactions.
  • Act as a Subject Matter Expert for teller procedures, banking products, systems, policies, and client service expectations.
  • Assist leadership with the management of daily workflow, teller balancing, transaction volumes, and service priorities.
  • Handle escalated issues from clients, financial advisors, and/or co-workers promptly, professionally, and effectively.
  • Promote a strong control environment by ensuring policies, procedures, and regulatory requirements are consistently followed.
  • Timely review and/or approve large transactions and clear understanding of authorized limits.
  • Verify completion and accuracy of daily logs, balancing records, transaction documentation, and required operational reports.
  • Remain current on fraud trends, identify and escalate potential fraud, suspicious activity, operational risk, or process concerns as appropriate.
  • Assist with training new tellers and supporting the ongoing development of existing team members.
  • Provide in-the-moment coaching and feedback to reinforce service standards, accuracy, compliance, and operational excellence.
  • Support associate development through training, mentoring, coaching conversations, and performance feedback.
  • Assist with quality reviews related to teller transactions, client interactions, and service expectations.
  • Ensure key procedures, job aids, and operational documents are reviewed and updated on a timely cadence.
  • Partner with Quality Control, Compliance, Risk, Internal Audit, and leadership to ensure teller processes are operating as expected.
  • Support initiatives and projects that enhance the client experience, improve operational efficiency, or reduce risk.
  • Demonstrate sound judgment when applying bank policies, procedures, regulations, and approved exceptions.
  • Balance multiple priorities in a fast-paced environment while maintaining accuracy, professionalism, and strong attention to detail.
  • Monitor completion of required audits and support continuous improvement efforts to enhance compliance, operational efficiency, and the overall effectiveness of teller operations.

Supervisory Responsibility
The Bank Client Service Associate Manager is responsible for supporting a strong control environment by ensuring prudent banking practices, compliance with policies and procedures, and adherence to regulatory requirements. This individual assists with teller training and development, transaction reviews, workflow management, audit activities, quality assurance, daily operational logs, and resolution of escalated client concerns. The role promotes a culture of accountability, operational excellence, and continuous improvement while helping the team achieve productivity, quality, compliance, and client experience standards.
Working closely with branch leadership, Operations Support, Bank Compliance, Bank Risk & Quality Control, and Internal Audit, the Bank Client Service Associate Manager helps identify and mitigate operational risk, supports process consistency, and ensures key controls operate effectively. This position requires strong leadership, excellent communication and customer service skills, sound judgment, attention to detail, and the ability to manage confidential and sensitive information in a fast-paced environment. As a leader and brand ambassador for First Command, the Bank Client Service Associate Manager leads by example, promotes value driven leadership, supports client adoption of alternative banking channels, and helps deliver a seamless, compliant, and high-quality banking experience.
Skills & Qualifications
Education
  • BA/BS in a related field or equivalent professional experience.

Work Experience
  • 5-7 years in financial services, banking, or customer service.
  • 3-5 years of leadership experience, with a focus on team coaching and development.
  • Prior client-facing banking experience required.
  • Experience handling escalated client situations and complex transactions preferred.

Required Knowledge, Skills, and Abilities
  • Strong client service, leadership, and coaching skills with the ability to develop team members, support onboarding and training, resolve escalated client concerns, and foster a high-performing team environment.
  • Comprehensive knowledge of banking products, teller operations, transaction processing, compliance requirements, risk controls, fraud prevention, and regulatory standards.
  • Ability to apply policies and procedures using sound judgment while ensuring operational accuracy, compliance, and strong risk management practices.
  • Excellent communication, interpersonal, organizational, and problem-solving skills with the ability to manage multiple priorities, identify process improvements, and perform effectively in a fast-paced environment.
  • Detail-oriented with a strong focus on accuracy, documentation, balancing, confidentiality, and operational excellence.
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint); working knowledge of Jack Henry and SilverLake systems preferred.

LI-BW3
LI-hybrid

What First Command Financial Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

First Command Financial Services logo

About First Command Financial Services

Sourced by ZipRecruiter

First Command Financial Services, based in Fort Worth, TX, US, operates within the financial services industry. Established in 1958, this company's mission is to "coach those who serve in their pursuit of financial security." With its suite of services and products, including investment management and financial planning, the firm is dedicated to helping military families and federal employees achieve financial security. Over the years, First Command has made a name for itself through integrity, commitment, and an approach built upon trust, resulting in substantial client loyalty. Featured among its notable achievements is the company's consistent placement among the top 1% of all wealth management firms in the USA in terms of long-term investment results, confirming their commitment to providing exceptional financial services.

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Fort Worth, TX, US

Year founded

1958

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