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Associate Services Jobs in Michigan (NOW HIRING)

powerwell

Environmental Services Associate

Dexter, MI · On-site

$14.50 - $17.75/hr

Environmental Services Associate Location: Dexter Wellness Center Type: Part time Summary: Join our team of full time and part time staff at Dexter Wellness Center. Our facility is managed by Power ...

powerwell

Environmental Services Associate

Dexter, MI · On-site

$14.50 - $17.75/hr

Environmental Services Associate Location: Dexter Wellness Center Type: Part time Summary: Join our team of full time and part time staff at Dexter Wellness Center. Our facility is managed by Power ...

Community Action House

Guest Services Associate

Holland, MI

$13.75 - $16.75/hr

As a Guest Services Associate, you'll be responsible for creating a Radically Welcoming and Guest-Centered experience for every guest who visits Community Action House. You'll often serve as the ...

Community Action House

Guest Services Associate

Holland, MI · On-site

$13.75 - $16.75/hr

As a Guest Services Associate, you'll be responsible for creating a Radically Welcoming and Guest-Centered experience for every guest who visits Community Action House. You'll often serve as the ...

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Showing results 21-40

All JobsAssociate Services JobsAssociate Services Jobs in Michigan

Associate Services information

What is associate services?

Associate Services typically refer to a department or set of functions within an organization that supports employees, often called associates, with resources such as HR assistance, benefits administration, onboarding, and workplace support. These services are designed to enhance employee productivity, satisfaction, and well-being by addressing their professional and sometimes personal needs. The Associate Services team may handle tasks such as payroll queries, employee engagement programs, and assistance with company policies. They act as a bridge between the organization's management and its workforce, ensuring smooth operations and a positive work environment.

What are the key skills and qualifications needed to thrive as an associate services professional?

To thrive as an Associate Services professional, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, office productivity tools, and sometimes basic project management systems is typically required. Excellent communication, problem-solving abilities, and a customer-centric attitude set top performers apart. These skills ensure efficient service delivery, positive client interactions, and contribute to the overall success of the organization.

What are some common challenges faced by professionals in associate services roles, and how can they be addressed?

Professionals in Associate Services often manage a variety of administrative and support tasks for teams, which can lead to challenges like balancing competing priorities and managing time effectively. It’s common to handle requests from multiple departments or supervisors, so clear communication and strong organizational skills are essential. Proactively setting expectations, regularly checking in with team members, and utilizing productivity tools can help streamline workflows. Embracing feedback and being adaptable also contribute to success in this dynamic environment.

What is the difference between Associate Services vs Customer Service Representative?

AspectAssociate ServicesCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in specific servicesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, client sites, or remote; focus on service delivery and supportCall centers, retail, or office environments; direct interaction with customers
Employer & Industry UsageFinancial, healthcare, tech, and service industriesRetail, telecom, banking, and hospitality sectors
Common Search & ComparisonAssociate ServicesCustomer Service Representative

Associate Services roles typically focus on supporting clients and delivering specialized services within various industries, often requiring specific certifications. Customer Service Representatives primarily handle direct customer interactions, resolving inquiries and issues. While both roles involve customer support, Associate Services positions tend to be more specialized and may involve technical knowledge, whereas Customer Service Representatives focus on general customer communication and problem-solving.

What are the most commonly searched types of Services jobs in Michigan?

The most popular types of Services jobs in Michigan are:

What cities in Michigan are hiring for Associate Services jobs?

Cities in Michigan with the most Associate Services job openings:

Associate Services jobs near you
Infographic showing various Associate Services job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, 2% Temporary, 4% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Member Services Associate

BOYS AND GIRLS CLUB OF THE MUSKEGON LAKESHORE

Muskegon, MI • On-site

$13.73 - $15/hr

Part-time

Posted 19 days ago

Key responsibilities

  • Assist members with membership enrollments, renewals, account questions, and general customer service needs.

  • Conduct regular facility walkthroughs to ensure cleanliness, safety, and proper operation of equipment and spaces.

  • Receive and process payments, maintain accurate membership records, and provide information about facility services, programs, schedules, and policies.

Job description

MEMBER SERVICES ASSOCIATE POSITION DESCRIPTION


Title:  Member Services Associate

Reports To: Member Services Supervisor 

Wage:     $13.73-$15/ hour   

Status: Part Time hourly up to 25 Hours per week, Non-Exempt


PRIMARY FUNCTION: 

The Member Services Associate is responsible for providing exceptional customer service and creating a welcoming, safe, and clean environment for all fitness center members and guests. This position serves as a primary point of contact for members and assists with daily facility operations.


KEY JOB RESPONSIBILITIES:

  • Responsible for opening and or closing the fitness center, depending on scheduled shift times.

  • Greet and interact with members and guests in a friendly and professional manner. 

  • Assist members with membership enrollments, renewals, account questions, and general customer service needs. 

  • Competent in various computer softwares including the utilization of a CRM.

  • Provide information about facility services, programs, schedules, and policies.

  • Conduct regular facility walkthroughs to help ensure cleanliness, safety, and proper operation of equipment and spaces.


Additional Responsibilities

  • Uphold facility policies and procedures while providing a positive experience for members and guests. 

  • Help maintain a welcoming and organized front desk and facility environment. 

  • Maintain accurate and up-to-date membership records by tracking membership numbers, class attendance, and other relevant information within the club’s database. 

  • Receive and process payments in accordance with established procedures, ensuring all receipts and required forms are properly completed, signed, and distributed. 

  • Answer phones and ensure calls or messages are transferred to the appropriate person. 

  • Demonstrate strong verbal and written communication skills to ensure information is accurately and promptly communicated to the appropriate staff members. 

  • Contribute to a positive, productive, and professional work environment by maintaining a collaborative attitude and supporting team members as needed. 

  • Demonstrate a willingness to support and assist other departments as needed to help ensure the overall success of the facility. 

  • Attend scheduled staff meetings and actively participate in discussions, training, and team updates 


Relationships

  • Internal: Maintain close daily interaction with member services supervisor, fitness center direct, peers and fitness center members.

  • External: Maintain positive relationships with partner organizations, clients, and contracted services, as needed.


SKILLS/KNOWLEDGE REQUIRED:

  • High School diploma or GED preferred.

  • 1 year Customer service experience

  • Computer skills and the ability to learn various software 

  • CPR/AED certification required within 90 days of hire. 

  • Must possess excellent interpersonal and communication skills, and the ability to work with members in a positive, service based manner.

  • Ability to multi-task and maintain a controlled and professional demeanor.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT/QUALIFICATIONS:


  • Must be able to sit, stand or walk for extended periods of time.

  • Must be able to squat or bend 

  • Must be able to lift up to 50 pounds and carry up to 10 pounds for short periods of time.

  • Must be willing and able to actively participate in regular in-service training and maintain minimum fitness levels required to perform duties. 


DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this position.  It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.