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Associate Service Desk Analyst Jobs in Missouri (NOW HIRING)

GFI Digital

Service Desk Engineer

Springfield, MO · On-site

Service Desk Engineer As a Service Desk Engineer, you will be responsible for delivering ... Analyze trends in ticket data or client feedback to identify areas for technical improvement and ...

GFI Digital

Service Desk Engineer

Springfield, MO · On-site

Service Desk Engineer As a Service Desk Engineer, you will be responsible for delivering ... Analyze trends in ticket data or client feedback to identify areas for technical improvement and ...

GFI Digital

Service Desk Engineer

Springfield, MO

Service Desk Engineer As a Service Desk Engineer, you will be responsible for delivering ... Analyze trends in ticket data or client feedback to identify areas for technical improvement and ...

GFI Digital

Service Desk Engineer

Jefferson City, MO · On-site

Service Desk Engineer As a Service Desk Engineer, you will be responsible for delivering ... Analyze trends in ticket data or client feedback to identify areas for technical improvement and ...

Hogan

IT Help Desk Analyst

Saint Louis, MO · On-site

Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating ... HS Diploma required, Associates/Bachelors in technical field preferred * Practical work experience ...

Hogan

IT Help Desk Analyst

Saint Louis, MO

Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating ... HS Diploma required, Associates/Bachelors in technical field preferred * Practical work experience ...

Neiman Foods Inc

CUSTOMER SERVICE ASSOCIATE

Vandalia, MO · On-site

$12.75 - $17.50/hr

Service Desk functions (Answer telephone, refunds, bill payment, Lottery, Western Union, Rug Doctor ... Read, analyze, and interpret general business periodicals, professional journals, technical ...

MFA Oil Company

IT Support Analyst

Columbia, MO · On-site

Monitor, answer, and respond to any company-wide IT service desk requests received by phone, e-mail ... Associate or bachelor's degree in a computer science or technology related field * One ...

Niemann Foods

Customer Service Associate

Vandalia, MO · On-site

$12.75 - $17.50/hr

Service Desk functions (Answer telephone, refunds, bill payment, Lottery, Western Union, Rug Doctor ... Read, analyze, and interpret general business periodicals, professional journals, technical ...

Niemann Foods

Customer Service Associate

Louisiana, MO

$12.75 - $17.75/hr

Service Desk functions (Answer telephone, refunds, bill payment, Lottery, Western Union, Rug Doctor ... Read, analyze, and interpret general business periodicals, professional journals, technical ...

County Market

Customer Service Associate

Louisiana, MO · On-site

$12.75 - $17.75/hr

Service Desk functions (Answer telephone, refunds, bill payment, Lottery, Western Union, Rug Doctor ... Read, analyze, and interpret general business periodicals, professional journals, technical ...

County Market

Customer Service Associate

Vandalia, MO · On-site

$12.75 - $17.50/hr

Service Desk functions (Answer telephone, refunds, bill payment, Lottery, Western Union, Rug Doctor ... Read, analyze, and interpret general business periodicals, professional journals, technical ...

Niemann Foods

Customer Service Associate

Vandalia, MO

$12.75 - $17.50/hr

Service Desk functions (Answer telephone, refunds, bill payment, Lottery, Western Union, Rug Doctor ... Read, analyze, and interpret general business periodicals, professional journals, technical ...

County Market

Customer Service Associate

Vandalia, MO · On-site

$12.75 - $17.50/hr

Service Desk functions (Answer telephone, refunds, bill payment, Lottery, Western Union, Rug Doctor ... Read, analyze, and interpret general business periodicals, professional journals, technical ...

Niemann Foods

Customer Service Associate

Louisiana, MO · On-site

$12.75 - $17.75/hr

Service Desk functions (Answer telephone, refunds, bill payment, Lottery, Western Union, Rug Doctor ... Read, analyze, and interpret general business periodicals, professional journals, technical ...

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Showing results 41-60

All JobsAssociate Service Desk Analyst JobsAssociate Service Desk Analyst Jobs in Missouri

Associate Service Desk Analyst information

See Missouri salary details

$13

$22

$33

How much do associate service desk analyst jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for associate service desk analyst in Missouri is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.24 per hour, depending on experience, location, and employer.

What is the difference between Associate Service Desk Analyst vs Service Desk Technician?

AspectAssociate Service Desk AnalystService Desk Technician
Required CertificationsCompTIA A+, ITIL FoundationCompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk, remote support, IT support teamsHelp desk, on-site support, technical troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsIT support companies, corporate IT departments
Common Search & ComparisonYesYes

The Associate Service Desk Analyst and Service Desk Technician roles share similar certifications and work environments, often working in help desk settings within IT departments or support companies. The main difference lies in the job scope: the Associate Service Desk Analyst typically handles initial support and customer communication, while the Service Desk Technician may focus more on technical troubleshooting and on-site support. Both roles are essential for effective IT support and often overlap in responsibilities.

Is an associate service desk analyst an entry level job?

Yes, an associate service desk analyst is typically considered an entry-level position that involves providing technical support, troubleshooting hardware and software issues, and assisting users. It often requires basic knowledge of IT tools and customer service skills, making it suitable for those starting their IT careers.

What does an associate service desk analyst do?

An associate service desk analyst provides technical support and assistance to users experiencing hardware, software, or network issues. They troubleshoot problems, document incidents, and escalate complex issues to higher-level support, often using ticketing systems and remote tools. This role typically requires good communication skills and basic knowledge of IT systems and tools.

What is the average salary for an associate service desk analyst in the US?

The average salary for an associate service desk analyst in the US is approximately $45,000 to $55,000 per year, depending on experience, location, and certifications. Entry-level roles may start lower, while those with additional skills in troubleshooting, ticketing systems, or ITIL frameworks can earn higher wages.

What are popular job titles related to Associate Service Desk Analyst jobs in Missouri?

For Associate Service Desk Analyst jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Associate Service Desk Analyst jobs in Missouri look for?

The top searched job categories for Associate Service Desk Analyst jobs in Missouri are:

What cities in Missouri are hiring for Associate Service Desk Analyst jobs?

Cities in Missouri with the most Associate Service Desk Analyst job openings:

Associate Service Desk Analyst jobs near you

Service Desk Engineer

GFI Digital

Springfield, MO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Why GFI?
GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping businesses thrive for over 25 years. From managed IT and print solutions to networking, security, and unified communications, we make technology simple and impactful for our clients. Our success is driven by our people, and we're committed to creating an environment where employees can grow, learn, and build long-term careers. If you're looking for a company that truly cares about its people and its customers, GFI Digital is for you.
Service Desk Engineer Job Description:
As a Service Desk Engineer, you will be responsible for delivering exceptional customer service by implementing, maintaining, troubleshooting, and optimizing workstation and server hardware, software, network equipment, and connectivity. This role requires strong customer service orientation, excellent verbal and written communication skills, and a proactive approach to supporting clients effectively.
Schedule: This is a Full-Time position in the office.
Key Responsibilities:
  • Participate in white-glove calls, especially during high-urgency or sensitive technical escalations, delivering calm, expert communication and resolution
  • Deploy technical solutions to solve recurring issues, improve system performance, or implement new services for clients
  • Analyze trends in ticket data or client feedback to identify areas for technical improvement and proactively address potential issues
  • Troubleshoot network equipment such as switches, firewalls, and wireless access points
  • Remediate compromised accounts via anti-virus/malware software
  • Support various email systems (O365, GSuite) using SPAM filtering tools (Graphus, Inky, Mimecast, Defender)
  • Administer and maintain end-user accounts, permissions, and access rights (e.g., password resets, new user/workstation setups)
  • Set up, install, and troubleshoot various products, including the Microsoft Office Suite and other Windows applications
  • Provide third-party vendor management assistance
  • Ensure that Service Level Agreements are met for all customers

Qualifications:
  • 3-4 years of hands-on IT support experience in a similar role (deploying and troubleshooting Windows workstations and applications, supporting and maintaining Windows Server environments)
  • 3 years of MSP experience
  • Working knowledge of Windows Servers and Networking hardware protocols
  • Strong documentation skills, producing accurate documentation related to client environments and issue resolution
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Keen attention to detail
  • Ability to absorb and retain information quickly
  • Highly self-motivated
  • Proven analytical and problem-solving abilities
  • Solutions-focused
  • Ability to multi-task and organize and prioritize deadlines accordingly
  • Always exhibit professional appearance and demeanor

Preferred Qualifications:
  • Education: College Diploma or Degree in Computer Science
  • Experience: 3-4 years of Hands-on IT support experience. Experience working with third-party vendors.
  • Certifications: Microsoft, CompTIA, Cisco, and others

Soft Skills:
  • Precise attention to detail and a high level of organization
  • Excellent communication and interpersonal skills
  • Highly self-motivated and directed
  • Able to meet deadlines and follow clear instructions

Benefits & Perks:
We believe in taking care of our team both professionally and personally. That's why we offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance.
Financial & Retirement
  • 401(k) with company match to help you plan for the future
  • Referral bonus program. Get rewarded for bringing great people to the team.

Health & Wellness
  • Medical, Dental, and Vision Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Life Insurance coverage
  • Employee Assistance Program (EAP) for confidential counseling and support services
  • Paid Time Off starting on your hire date
  • Sick Time Off
  • Employee Discount Program for added savings

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