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Associate Remote Outsourcing Jobs (NOW HIRING)

Zwift

Associate Specialist- Community Support

Remote- Eligible US locations About the role and about You: The Associate Specialist - Community ... Collaborate with the appropriate Community Support teams and Business Process Outsourcing (BPO ...

UNFI

Infrastructure Database Manager-Remote

Providence, RI · On-site +1

$150K - $160K/yr

Experience leading geographically distributed teams and outsource vendor relationships * Experience ... Remote associates are welcome to work from the office but are not required to do so. While remote ...

SCOPELITIS GROUP

Class Action Associate

Pasadena, CA · On-site +1

$170K - $220K/yr

The Firm will supply the necessary computer and accessory equipment to facilitate a hybrid/remote ... outsourcing, and customs. We also represent clients in a variety of other related industries ...

Small Batch Standard

Accountant (Remote)

Ponte Vedra, FL · Remote

$64K - $73K/yr

We're looking for a full-time Brewery Accountant to lead outsourced accounting engagements for 7-14 ... Coordinate with our Accounting Associates who handle much of the recurring bookkeeping. * Prepare ...

Liveops

Workforce Management RTA Associate

For over 25 years, we've paired cutting-edge technology with trusted, remote, and empathetic human ... It's not outsourcing; it's outsmarting. To learn more, visit www.liveops.com.

MCI Careers

Associate General Counsel

FL · Remote

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

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Associate Remote Outsourcing information

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How much do associate remote outsourcing jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for associate remote outsourcing in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

How does an Associate Remote Outsourcing professional typically collaborate with international vendors and internal teams?

As an Associate Remote Outsourcing professional, you will regularly coordinate with both overseas vendors and cross-functional internal teams, often across different time zones. This collaboration involves managing communication channels, monitoring project milestones, and resolving issues related to deliverables or quality. Success in this role depends on your ability to facilitate smooth handoffs, maintain clear documentation, and foster strong working relationships despite the remote setup. Expect to participate in virtual meetings, provide status updates, and support process improvements to ensure efficient outsourcing operations.

What is the difference between Associate Remote Outsourcing vs Customer Service Representative?

AspectAssociate Remote OutsourcingCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote, often from home or outsourced call centersRemote or on-site, depending on employer
Industry UsageCommon in outsourcing firms, tech companies, and global service providersWidely used across retail, telecom, and service industries
Job FocusManaging outsourcing projects, client communication, and coordinationHandling customer inquiries, support, and issue resolution

While both roles may involve remote work and customer interaction, Associate Remote Outsourcing focuses on managing outsourcing relationships and projects, whereas Customer Service Representatives primarily handle customer support and inquiries. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are Associate Remote Outsourcing roles?

Associate Remote Outsourcing roles involve supporting a company's outsourcing operations from a remote location. These professionals typically assist with managing outsourced tasks, communicating with external vendors or partners, and ensuring that outsourced projects meet quality and deadline requirements. They may also help with documentation, reporting, and resolving issues that arise between their company and third-party service providers. The position is ideal for individuals with strong communication, organization, and problem-solving skills who are comfortable working remotely.

What are the key skills and qualifications needed to thrive as an Associate Remote Outsourcing, and why are they important?

To thrive as an Associate Remote Outsourcing, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with project management tools, outsourcing platforms, and cloud-based collaboration systems is typically required. Excellent communication, problem-solving abilities, and adaptability are essential soft skills for effectively managing remote relationships and tasks. These skills ensure smooth coordination, high-quality deliverables, and successful partnership outcomes in a distributed work environment.
What cities are hiring for Associate Remote Outsourcing jobs? Cities with the most Associate Remote Outsourcing job openings:
What are the most commonly searched types of Remote Outsourcing jobs? The most popular types of Remote Outsourcing jobs are:
What states have the most Associate Remote Outsourcing jobs? States with the most job openings for Associate Remote Outsourcing jobs include:
Associate Remote Outsourcing jobs near you
Associate Specialist- Community Support

Associate Specialist- Community Support

Zwift

Remote

Full-time

Posted 4 days ago

Job description

Location: Remote- Eligible US locations
About the role and about You:
The Associate Specialist - Community Support is a highly autonomous role, requiring you to independently manage and resolve complex troubleshooting issues for our customers. You excel at building rapport with both customers and colleagues by skillfully adapting your communication style to maximize the effectiveness of every interaction. Your inherent curiosity and customer-centric approach drive you to not only find the right solution for every problem but also to develop a deep, detailed understanding of all Zwift products.
What you'll do:
  • Be the frontline representative for complex troubleshooting contacts relating to Zwift products, owning customer issues and efficiently guiding customers to a solution
  • Lead by example in achieving support KPIs, setting a high bar for quality, efficiency, and a low effort customer experience across the team
  • Identify recurring issues and trends, and proactively suggest process or product improvements to the Community Support specialists.
  • Act as a subject-matter expert on Zwift software, subscriptions, hardware compatibility, and policies, subscriptions, hardware compatibility, and policies
  • Collaborate with the appropriate Community Support teams and Business Process Outsourcing (BPO) partners to enhance the skills and capabilities of the frontline teams.

What we're looking for:
  • Proven experience handling and resolving complex customer cases
  • Strong and adaptable written communication skills with a friendly, clear, and professional tone
  • Deep knowledge of bikes and cycling-related hardware, paired with the ability to translate technical details into practical guidance for customers of all experience levels, helping them feel confident and supported.
  • High emotional intelligence and a customer-first mindset
  • Ability to work independently in a fast-paced, evolving environment

Bonus points:
  • Experience with the Zwift platform
  • Experience with indoor cycling and/or training platforms
  • Experience handling customer cases via a variety of channels (email, chat, phone, forums)
  • Previous role working alongside a BPO/outsourced customer service teams

The base salary for this position ranges between $45,000 - 70,000. The base salary will be based on a number of factors including the role offered, the individual's job-related knowledge, skills, qualifications, and geographic location. In addition to base salary, Zwift is proud to offer a comprehensive and competitive benefits package for all eligible employees which also includes performance bonuses, equity, and a full range of medical, financial, and other perks and benefits.
If Zwift determines in any stage of our interviews that any AI tools are being used without disclosure or citation, your candidacy will be disqualified.
How to stand out among the rest:
Your resume/CV is enough to show off your skills, accomplishments, and experience. However, if you choose to include a cover letter introducing us to your awesome personality, we will read that too.
We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Zwift is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know by emailing careers@zwift.com.
Zwift, Inc. is an Equal Opportunity Employer.

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