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Associate Relationship Banker Jobs in Springfield, MA

Berkshire Bank

PT Universal Banker

Hebron, CT · On-site

$20 - $27.13/hr

Cultivate relationships, promote Beacon Bank's products and services, and support digital banking ... Associate's degree or banking courses preferred. Experience: * Prior teller or sales experience in ...

Td

Associate Banker I - Chicopee

Chicopee, MA

$22 - $27.75/hr

Personal & Commercial Banking The Banking Associate is a professional in banking, plays a key role ... Connects with customers, provides financial advice, and deepens relationships through lead ...

PeoplesBank

Banker - High St. - Holyoke, MA

Holyoke, MA · On-site

$22 - $22.75/hr

... associates. Our award-winning culture has earned us recognition as the Best Place to Work and Best ... Deliver an exceptional customer experience by building strong relationships and supporting ...

PeoplesBank

Lead Banker - Pedlar - Holyoke, MA

Holyoke, MA · On-site

$24.50 - $26.40/hr

... on relationship development, market share growth, and regulatory compliance. * Performs and mentors associates on the routine day to day duties in accordance with bank policies and procedures to ...

Wells Fargo

Bilingual Personal Banker State House

Hartford, CT · On-site

$19.50 - $23.75/hr

  • Medical

  • Life

  • Retirement

  • PTO

Wells Fargo is seeking an Associate Personal Banker (SAFE) to join our National Branch. In this frontline role, you will build relationships with customers by supporting everyday banking needs ...

New

Td

Associate Banker II - Simsbury, CT

Simsbury, CT

$22 - $27.75/hr

Personal & Commercial Banking The Banking Associate is a professional in banking, plays a key role ... Connects with customers, provides financial advice, and deepens relationships through lead ...

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Showing results 21-40

All JobsAssociate Relationship Banker JobsAssociate Relationship Banker Jobs in Springfield, MA

Associate Relationship Banker information

See Springfield, MA salary details

$24.9K

$46.9K

$66.8K

How much do associate relationship banker jobs pay per year?

As of Aug 19, 2026, the average yearly pay for associate relationship banker in Springfield, MA is $46,924.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $49,800.00 per year, depending on experience, location, and employer.

What is the difference between Associate Relationship Banker vs Customer Service Representative?

AspectAssociate Relationship BankerCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer financial certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, client meetings, financial advisingBank branches, call centers, customer support desks
Employer & IndustryFinancial institutions, retail banking

While both roles serve banking customers, Associate Relationship Bankers focus on building client relationships and offering financial products, whereas Customer Service Representatives primarily handle inquiries and transactions. The Associate Relationship Banker role involves more financial advising and relationship management, often requiring a deeper understanding of banking products. Both positions are essential in retail banking, but they differ in scope and responsibilities.

Is an associate relationship banker an entry-level position?

Yes, an associate relationship banker is typically considered an entry-level role in banking, often suitable for candidates with little prior experience. The position usually requires basic customer service skills and may involve on-the-job training to develop financial product knowledge and relationship management skills.

What does an associate relationship banker do?

An associate relationship banker assists customers with banking needs, such as opening accounts, processing transactions, and providing financial advice. They build and maintain client relationships, often using banking software and adhering to bank policies, to promote customer satisfaction and retention.

What are the most commonly searched types of Relationship Banker jobs in Springfield, MA?

The most popular types of Relationship Banker jobs in Springfield, MA are:

What are popular job titles related to Associate Relationship Banker jobs in Springfield, MA?

For Associate Relationship Banker jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Associate Relationship Banker jobs in Springfield, MA look for?

The top searched job categories for Associate Relationship Banker jobs in Springfield, MA are:

Associate Relationship Banker jobs near you
Infographic showing various Associate Relationship Banker job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,924 per year, or $22.6 per hour.

PT Universal Banker

Berkshire Bank

Hebron, CT • On-site

$20 - $27.13/hr

Part-time

Re-posted 29 days ago

Berkshire Bank rating

6.7

Company rating: 6.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

136th of 171 rated banks

Job description

Division: Retail Banking
Department: Various - Branch Network
Reports to: Branch Manager
Status: Non-Exempt
Grade: 5
Salary Range: $20.00 - $27.13
Salary range updated 2/26/2026. Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.
Location: Lebanon, CT
17.5 hours per week
Non-benefits eligible
Purpose/Objective:
The Universal Banker position will be responsible to perform the job responsibilities of both a Teller and a Personal Banking Representative. Deliver an exceptional customer experience, process transactions, open new accounts, and proactively develop, retain, and expand customer relationships. Cultivate relationships, promote Beacon Bank's products and services, and support digital banking engagement. Ensure compliance with all bank policies, procedures, and regulatory requirements.
Key Accountabilities:
Customer Relationship Management
  • Provide an outstanding customer experience at all points of contact.
  • Build, retain, and expand customer relationships by recommending products and services to meet customer needs.
  • Educate and assist clients with digital banking services and recommend convenient banking options.
  • Handle complex customer issues, explain bank policies and procedures, and resolve service concerns.
  • Participate in outbound calling campaigns, branch initiatives and community involvement to develop new business.

Sales, Referrals & Incentive Goals
  • Build and deepen relationship with customers by recognizing their needs and goals to make recommendations.
  • Educate and offer a full range of financial products and services, including referrals to our business partners.
  • Have basic knowledge of all lending products.
  • Meet or exceed individual incentive goals and contribute to overall branch goals.
  • Actively participate in all branch initiatives.

Transaction Processing & Operations
  • Process financial transactions, including deposits, withdrawals, check cashing, loan payments, and other services.
  • Maintain and balance a cash drawer daily within guidelines.
  • Handle cash in an organized, timely, and accurate manner.
  • Assist with daily branch responsibilities to ensure proper balancing and timely delivery of work to appropriate departments.
  • Provide backup support to Teller Supervisors and participate in branch meetings.
  • Accurately perform account opening procedures and maintenance requests.

Branch Operations & Compliance
  • Follow all bank policies and procedures, including security of bank assets and confidentiality of customer information with adherence to Customer Information Practices.
  • Ensure compliance with all banking regulations, policies and procedures, including BSA/AML.
  • Act as a deterrent to robbery and fraud by adhering to procedures.

Education:
  • High school diploma or equivalent required; Associate's degree or banking courses preferred.

Experience:
  • Prior teller or sales experience in a goal-oriented environment.
  • Proven cash handling and customer service experience.
  • Knowledge of bank products, services, and operating procedures.
  • Excellent oral and written communication skills.
  • Detail-oriented with strong organizational and time management skills.
  • Basic computer skills; familiarity with Microsoft Office (Word, Excel, Outlook).
  • Ability to work flexible hours, including Saturdays and travel to nearby offices as required.

Skills & Knowledge:
  • Superior customer service and sales skills.
  • Strong communication and interpersonal skills.
  • Ability to identify customer needs and make appropriate recommendations.
  • Ability to prioritize workflow, multi-task, and meet deadlines.
  • Enthusiastic, goal-oriented, and customer-focused.
  • Ability to analyze situations and solve complex issues.

Behavioral Expectations
  • Demonstrate teamwork, adaptability, accountability, and leadership, in alignment with Beacon Bank's core values. The Core Four are the guiding principles that illustrate what we stand for at Beacon Bank and how we serve our clients, colleagues and communities.

Beacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.

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