Company Overview
County National Bank was founded in 1934 as a community bank and we continue to be committed to serving the communities of southern Michigan. With 13 full-service branches and several other financial services offices, our decisions are made by local associates and board members who have a vested interest in the communities we service. Our mission is to sustain a deep commitment to our community and our tradition of banking excellence.
Our associates are our greatest asset; they are committed to building lasting relationships with clients and coworkers. When you join CNB, you will become a part of a legacy that supports the success of our associates and our communities. If you are looking for a career with purpose and a team that values friendly and knowledgeable service, we encourage you to apply.
Job Summary
The Wealth Management Assistant provides comprehensive administrative and operational support to the Wealth Management team. This role is responsible for processing client account documentation, maintaining accurate account records, and supporting the daily operations of the department. The Wealth Management Assistant coordinates with clients, internal staff, and external partners to ensure timely and accurate completion of account-related activities. The position is committed to delivering exceptional client service while maintaining confidentiality, regulatory compliance, and operational excellence.
Key Responsibilities
- Answers phones and greet clients in a professional and courteous manner.
- Maintains client information in the department's CRM system.
- Utilizes dual control procedures to enter or approve trades as authorized.
- Creates and submits client distributions after obtaining appropriate officer approval.
- Opens new accounts in Trust Accounting platforms.
- Prepares, scans, reviews, and retains client correspondence and documentation in Director.
- Opens, sorts, and distributes incoming mail.
- Maintains knowledge of the bank's products and services.
- Provides administrative support to Trust and Wealth Management Officers, including coordinating client appointments, preparing correspondence, filing, retrieving information, and other support as needed.
- Assists the Private Banker Officer with client requests and account research.
- Completes Customer Identification Program (CIP) requirements and establishes new account files.
- Assists with the preparation of tax documents, coordinates with accountants, and processes returned tax information.
- Tracks account returns, tax refunds, and tax payments using Excel spreadsheets.
- Communicates regularly with Wealth Management staff, other bank employees, clients, attorneys, accountants, court personnel, and multi-trust clients.
- Maintains the confidentiality of client information.
- Complies with all regulatory requirements, including the Bank Secrecy Act and other position-specific regulations.
- Completes required training and continuing education.
- Maintains regular and punctual attendance.
- Performs other duties as assigned.
Qualifications
Required:
- High school diploma or equivalent.