Associate Pivotal Ventures Jobs (NOW HIRING)

Our Mission
At Omnea, we're reinventing how enterprise businesses operate, starting with the most painful parts: procurement - where a single purchase can drag on for months, trigger 50+ emails, and pull in Finance, Legal, Security, and IT just to get something approved.
We've raised $75M from Khosla Ventures, Insight Partners, and Accel to change that. Our AI-native platform connects every person, step, and system so buying is fast, safe, and efficient - one place to request, automated approvals and renewals, real-time supplier risk, and complete spend visibility.
The opportunity is massive. Every enterprise on the planet has this problem and nobody has solved it. We've 10x'd ARR to double-digit millions in 18 months and are trusted by global enterprises like Spotify, MongoDB, Monzo, and Albertsons. We're now the 4th fastest growing startup in Europe & the Sunday Times' #1 Best Medium Sized Tech Company To Work for.
Our team previously scaled Tessian (cybersecurity tech, backed by Sequoia, Balderton, Accel, acquired post-Series C), and our team includes ex-founders operators who've grown unicorns, shipped world-class products, and executed at the highest levels. You'll work alongside leaders like Ben, Abs, Sabrina, and Rebe.
Find out more about the team and life at Omnea here.
Overview
We're looking for an exceptional Solutions Associate to join Omnea's customer team in our New York office. You'll be excited to join an intense, fast-scaling enterprise SaaS startup with an experienced team and top-tier investors, and carve your path into startups and future Customer-team roles.
You will work on the behind-the-scenes of the deployment of the Omnea platform and key strategic modules, features & integrations, implementing the optimal solutions for our customers that deliver meaningful value. You'll become a product expert and be the voice of product depth, and secure a great grounding to move into broader customer team roles within 1-2 years of joining.
You'll be joining us at a pivotal time. We've just raised $50M in Series B funding from Khosla Ventures, Insight Partners, Accel, Point Nine, and First Round Capital. In the past year we've grown revenue 5x, tripled our customer base, and maintained >99% retention with enterprises like Spotify, Wise, Albertsons, Adecco, and McAfee. Our team is small but high-calibre -- it took over 10,000 interviews to hire our first 50 Omneans.
Now we're scaling fast and building the category of AI Supplier Relationship Management. And we are looking for the most driven Solutions Associate out there to help turn procurement into a true competitive advantage!
What you can expect
You'll do whatever it takes to support & champion our customers in their journey with Omnea.
You'll be supporting our S&I (Solutions & Implementation) Leads with product configuration, data preparation, and implementation over the first 12 months, as our S&I Leads mentor you into the more customer-facing aspects of the role, which you'll start to take on in months 12-24.
Over time, you'll have pathway opportunities into full stack Customer Solutions & Implementation (trusted consultant, implementation project management and workflow designer), Customer Account Lead (ultimate commercial & relationship owner, driver of advocacy, engagement and customer revenue), Customer Technical Solutions (product expert, integration specialist and technical advisor) or Sales Engineering (prospect facing consultant, product & process transformation expert) roles within the customer team.
The first 12-24 months will provide a great grounding in Omnea as both a product and a business, and you'll get to learn from a team of experts within our customer function.
You might be a fresh grad wanting to get a broad range of experience whilst being hands on with a one of the most exciting and fast growing earlyy-stage Enterprise B2B SaaS companies around. Or perhaps you have 3 years post-uni working experience in a professional role looking to transition into startups and tech, and put in the year or so of Omnea grounding and mentoring before moving into the full-stack S&I role.
Please note: we are unable to sponsor visas for US employees
Please note: our compensation is based on levelling during the application process, but the advertised band is expected to roughly proxy 0 (lower end) to 3 (top end) years of professional experience.

• You'll join as an early hire in the Customer Team at one of Europe's fastest-growing early-stage companies working alongside an experienced team who have done this before, with the best investors and teams out there
• You'll learn how to deploy a new & evolving SaaS product to some of the Europe's most renowned tech companies by actually doing it (we don't expect you to know yet!)
• You'll focus on setting customers up to be successful, ensuring their data is in great shape, and their configurations are implemented to the level of depth and sophistication to match the complexity of their companies
• You'll become a product expert and be one of the best people in the company at configuring the product, building workflows, and developing new use cases.
• You'll hone organisation and planning skills, as you help S&I leads in coordinating and driving towards launch, and achieving key milestones in the deployment

About you
We don't expect you to know exactly how to do absolutely everything when you join! We are looking for someone with the right attitude & skillset to take on this challenge...
TL;DR: you're ambitious & hard-working, and you're as comfortable handling 'nitty gritty' product config as you are communicating to more senior stakeholders. You make up for any potential lack of experience with hunger and a constant growth mindset. You are someone who will succeed at whatever you put your mind to. You're intelligent & can work stuff out. You derive energy from building meaningful relationships, successfully completing projects, and pleasing customers/clients.

• You have up to 3 years of experience in a top-tier & fast-paced environment; perhaps you had some excellent internships, maybe you've done a few years in consulting or been part of a start-up or scale-up.
  
  • More than 3y Experience? Check out our S&I role
• You've got a track record of exceptional performance, whether it's in academia, work, sport, or whatever else you've put your mind to
• You are tech-savvy and can figure out new products / tools / processes quickly. Perhaps you've excelled with tech as part of your job before or in your degree, or just like the idea of using tech to solve problems. You'll need the skillset, patience, and desire to become an Omnea product expert
• You work hard & care lots about your work. You are ambitious & want to have a successful career. This requires sacrifice & dedication but you think it's worth it, and you're willing to put in the effort over the first 12-24 months to get a great grounding in the nitty-gritty of our product
• You're highly organised and have an incredible attention to detail - you are a master of juggling lots of things at once
• You're eager to learn. You're early in your career and are eager to soak up knowledge, and put in the work that will pay off down the line.
• You care about good communication and how you present yourself, and you're keen to grow into roles within our Customer team, where communication is at the heart of what we do!
• You're entrepreneurial and want to be part of building something & making an impact. We've even signed up to the Future Founder Promise

At Omnea, we embrace diversity. To build a product that's loved by everyone, we're best served by a team with all sorts of backgrounds, experiences, and perspectives. We encourage you to apply even if your experience doesn't quite match the full job spec! And regardless of your race, religion, colour, gender, or anything else! If you think you could be a good fit for Omnea, please reach out.
A few things to note:

• We offer competitive geo-localised benefits, and you can check out our UK Benefits Package here and our US Benefits Package here.
• We work Tuesdays, Wednesdays & Thursdays in-person at our offices. At this early stage of our company life-cycle it's important to us that we get this together-time, and you can read more about why we believe this is a winning move here
• We're commercial, ambitious and we don't pretend otherwise! We're actively seeking folks looking to make the most of a career-defining opportunity, with the hunger to be part of building something really impressive. You can see our values here and our Omnea Future Founder's fund here!
• We sometimes use AI note-takers to help us transcribe interview notes, so we can be more present in your interview. If you'd like to opt out of us using automatic transcribers, please note this in the free text field in your application, otherwise we'll take your application as confirmation that you're happy for us to use notetakers (whether added to video calls or in the background).

We are proud to be recognised for both our culture and product, and we are just getting started. Join us as we grow!
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Additionally, where roles have hard-specified requirements (e.g. [x] days in office, unable to provide visas, etc), if in your application you provide deterministic check-box confirmation that you do not meet the hard-specified requirements, deterministic (not AI or subjective) automatic rejection criteria are in place.