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Associate Operations Support Jobs in Illinois (NOW HIRING)

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Associate Operations Support information

What is the difference between Associate Operations Support vs Customer Service Representative?

AspectAssociate Operations SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer associate degree
Work EnvironmentOffice setting, supporting internal operations and processesCustomer-facing, call center or retail environment
Employer & Industry UsageCommon in logistics, finance, and corporate sectorsCommon in retail, telecommunications, and service industries
Search & Comparison IntentFocuses on internal operational support rolesFocuses on direct customer interaction roles

Associate Operations Support roles typically involve supporting internal business processes within an organization, often requiring analytical skills and familiarity with operational procedures. Customer Service Representatives primarily handle customer inquiries and support, emphasizing communication skills. While both roles may require similar educational backgrounds, their work environments and primary responsibilities differ significantly.

What are the most commonly searched types of Operations Support jobs in Illinois?

The most popular types of Operations Support jobs in Illinois are:

What cities in Illinois are hiring for Associate Operations Support jobs?

Cities in Illinois with the most Associate Operations Support job openings:

Infographic showing various Associate Operations Support job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Field Operations Support Assistant

Chicago, IL • On-site

Service Corporation International
See more jobs at Service Corporation Internationalexternal

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 7 days ago

Service Corporation International rating

6.4

Company rating: 6.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

JOB RESPONSIBILITIES 

  • Prepares death certificates, prayer cards and related documents
  • Completes required permits and or certificates
  • Prepares and processes Veteran’s Paperwork
  • Prepares marker monument placement paperwork
  • Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
  • Prepares and distributes daily schedules, reports, and documents
  • Receives and processes payments and contracts
  • Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
  • Orders office supplies
  • Oversees the processing of installation orders to grounds and maintenance departments
  • Processes accounts payable transactions
  • Assists with the preparation of obituaries
  • Assists Location Management, Sales, Family Service Counselors and payroll as needed
  • Acts as backup to Receptionist
  • Greets family members and friends
  • Communicates client family’s needs promptly and accurately to the appropriate staff member
  • Conveys a sense of concern and empathy with client family members at all times
  • Responds to customer inquiries via telephone, internet and in person
  • Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

Education

  • High School or equivalent

Experience

  • 1 - 2 years of experience in an office clerical or customer service capacity required 
  • Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

  • Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
  • MS Office Suite experience preferred
  • Basic mathematics skills required
  • Good verbal and written communication skills
  • Strong organizational skills and detail oriented
  • High level of compassion and integrity
  • Ability to maintain confidentiality

Pay

$20.00/Hourly

Benefits 
Medical * Dental * Vision * Flexible Spending Accounts (health care and dependent care) * Health Savings Account with Company Contribution * Sick Leave * Short-Term Disability * Long-Term Disability * Life Insurance * Voluntary Accidental Death or Dismemberment Insurance * Dependent Life Insurance * SCI 401(k) Retirement Savings Plan with Company match * Employee Assistance Program 
 

Postal Code: 60638 Category (Portal Searching): Administration and Clerical Job Location: US-IL - Chicago

Company Description

We are proud to be North America's leading provider of funeral, cremation and cemetery services.

Our nearly 25,000 associates are driven by our guiding purpose to compassionately support families during their most difficult times, celebrate the significance of life and preserve memories that transcend generations.

We’ve created a culture of Service Excellence to our families and to each other. It’s the reason more than 600,000 families turn to us each year to care for their loved ones.

What Service Corporation International employees say

Pay

Benefits

Hours and flexibility

Workplace

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