Associate Operations Support Jobs in Dieterich, IL

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Corporate Office, Effingham, IL, US

2 Attachments

3 days ago Requisition ID: 1026

Salary Range: $60,000.00 To $80,000.00 Annually

POSITION OVERVIEW

John Boos & Co. is seeking a highly capable Associate Business Systems Analyst – EDI to support the coordination, delivery, administration, and continuous improvement of the company's Electronic Data Interchange (EDI) capabilities. This position will work 100% onsite at our offices in Effingham, Illinois, and under the guidance of senior IT personnel, will support and progressively assume responsibility for EDI projects across trading-partner onboarding, platform transitions, integrations, transaction flows, testing, issue resolution, and ongoing optimization.

DUTIES & RESPONSIBILITIES

Project & EDI Integration Management

• Manage EDI projects from planning through implementation, stabilization, and support.
• Coordinate trading partner onboarding, migrations, enhancements, and integrations.
• Develop project plans, timelines, risk assessments, and readiness criteria.
• Collaborate with business stakeholders, IT teams, ERP resources, vendors, and trading partners.
• Monitor project progress, communicate status, and elevate risks or resource constraints as needed.

Trading Partner Onboarding & Support

• Coordinate onboarding, connectivity, mapping, testing, certification, and go-live activities.
• Gather and document partner requirements, transaction specifications, and dependencies.
• Ensure integrations align with enterprise standards and maintain visibility into onboarding progress and issues.

EDI Platform Administration & Operations

• Support and administer EDI platforms within established governance practices.
• Monitor transaction processing, acknowledgments, exceptions, and system performance.
• Troubleshoot and coordinate resolution of mapping, data, connectivity, and integration issues.
• Manage platform releases, configuration changes, and testing activities.
• Recommend process improvements, platform enhancements, and corrective actions.

Business Analysis & Process Improvement

• Partner with business leaders to translate operational needs into technology solutions.
• Analyze EDI-enabled processes such as order-to-cash, procure-to-pay, shipping, and invoicing.
• Gather and validate requirements, facilitate stakeholder discussions, and identify automation and standardization opportunities.

Testing, Quality & Data Management

• Develop and coordinate test plans, certification activities, and go-live readiness assessments.
• Validate transaction accuracy, ERP processing, and business outcomes.
• Analyze data-related issues, support master data quality, and document data mappings and dependencies.

Documentation, Governance & Knowledge Transfer

• Maintain comprehensive documentation for integrations, mappings, testing, support procedures, and project records.
• Ensure compliance with architecture, cybersecurity, integration, and data governance standards.
• Capture institutional knowledge, document undocumented processes, and support cross-training efforts to strengthen organizational capabilities.

Business & Operational Support

• Serve as an IT point of contact for assigned EDI initiatives and operational issues.
• Provide training, guidance, documentation, and support for EDI-enabled processes.
• Build strong relationships with internal stakeholders, trading partners, and vendors through effective communication and reliable support.

Authority & Scope

• May independently manage assigned EDI projects, onboarding efforts, testing, documentation, and routine issue resolution.
• May recommend EDI solutions, integration approaches, and process improvements.
• Does not own EDI strategy, portfolio prioritization, enterprise standards, platform selection, or major cross-functional business decisions.
• Operates under the guidance of senior IT personnel while developing toward broader EDI ownership and Business Systems Analyst responsibilities.

EDUCATION & TRAINING

Associate’s or Bachelor’s degree in Computer Science, Information Technology, Business, Supply Chain, Finance, or a related field.

KNOWLEDGE & EXPERIENCE

• Experience supporting EDI, enterprise applications, systems integration, business analysis, or related technology initiatives in a manufacturing, distribution, supply-chain, or similar environment; relevant internship, co-op, project, or applied systems experience may be considered.
• Experience supporting or coordinating technology projects involving multiple business and technical stakeholders.
• Experience gathering requirements, documenting business processes, coordinating testing, supporting implementations, and resolving production issues.
• Understanding of EDI concepts, transaction flows, trading-partner relationships, system integrations, and business processes preferred.
• Experience working with ERP systems, EDI platforms, APIs, file-based integrations, or other B2B integration technologies preferred.
• Demonstrated ability to learn complex technical and business environments and convert institutional knowledge into durable documentation and repeatable processes.

SKILLS & ABILITIES

• Strong project-management, organizational, analytical, and problem-solving abilities.
• Ability to manage multiple EDI projects, trading-partner implementations, and operational priorities simultaneously.
• Ability to translate between business requirements and technical solutions.
• Ability to build effective relationships with business stakeholders, technical personnel, vendors, and external trading partners.
• Excellent written and verbal communication skills.
• Strong attention to detail, data accuracy, documentation, and operational reliability.
• Ability to learn complex integrations, transaction flows, business rules, and technical dependencies.
• Ability to work independently while escalating architectural, business-process, security, and cross-functional decisions appropriately.
• Ability to work 100% onsite in Effingham, Illinois

BENEFITS

• Paid Vacation
• Paid PTO
• 8 Paid Holidays
• Health Insurance
• Life Insurance
• Vision Insurance
• Supplemental Insurance
• 401(k) Retirement Plan
• Company Discount
• Flexible Schedules

John Boos & Co. maintains a drug-free workplace.

John Boos& Co. is an Equal Opportunity Employer.

Employee Benefits Summary.pdf

JOB DESCRIPTION - Associate Business Systems Analyst - EDI.pdf