Associate Operations Analyst Jobs in Worcester, MA

Staples is business to business. You're what binds us together.

Our Human Resources team has one goal: create solutions and services that foster an inclusive and innovative culture. We act as strategic partners to deliver innovative learning and development opportunities, comprehensive compensation and benefit solutions, recruiting tools and more to attract new talent and excite existing talent. We're a compassionate, hardworking and dedicated team that knows our work makes an impact on our company every day.

The Compensation Operations Analyst supports the administration, analysis, and ongoing maintenance of compensation programs, processes, data, and reporting across North America. This role partners closely with Compensation team members to ensure deliverables are completed accurately, consistently, and in alignment with established procedures, including audits, compliance reviews, file preparation, standard reporting, Finance accrual support, process documentation, data integrity checks, and ad hoc project work. The analyst is responsible for completing assigned work with strong attention to detail and follow-through, identifying data discrepancies or process questions, and escalating complex or higher-risk items as appropriate.

What you will be doing:

Support compensation program administration, analysis, audits, data validation, file preparation, reporting, documentation, process tracking, and project-based work.

Coordinate assigned deliverables by maintaining task lists and trackers, preparing files, monitoring deadlines, communicating status updates, and documenting exceptions.

Run recurring audits using established procedures, including minimum wage compliance, Oracle HCM data integrity, Supply Chain step progression wages, grade rates, salary ranges, wage tables, and program eligibility.

Prepare, validate, upload, and review employee data, eligibility files, planning data, bonus assignment data, audit outputs, Finance accrual files, and reports in Payfactors and Oracle HCM.

Identify discrepancies, documentation gaps, reporting issues, missing or inconsistent information, and process questions; summarize findings and escalate complex or non-routine items as appropriate.

Support automation, process improvement, ticket or inbox requests, and confidentiality requirements by maintaining workflows, checklists, trackers, report inventories, procedures, and sensitive data controls.

What You Bring to the Table:

Strong attention to detail with a commitment to data accuracy, confidentiality, and follow-through.

Strong organizational skills with the ability to manage deadlines, track deliverables, balance priorities, and follow established procedures.

Sound judgment with the ability to recognize when escalation is needed and address non-routine issues appropriately.

Customer-service orientation with the ability to work collaboratively and provide timely, accurate support to internal partners and stakeholders.

Curiosity and willingness to learn compensation systems, reports, processes, and operational procedures.

Ability to improve repeatable workflows and translate data findings into clear summaries, follow-up items, or recommended next steps.

What's needed: Basic Qualifications:

Bachelor's degree in Human Resources, Business Administration, Finance, Accounting, Economics, Data Analytics, or a related field; equivalent education, training, and relevant experience may be considered.

1+ years of related experience in compensation, HR, finance, accounting, data analytics, HR operations, payroll, or a related field.

Proficiency with Microsoft Excel, including formulas, filters, pivot tables, lookups, and basic data validation, with basic analytical skills to compare data, identify discrepancies, and summarize findings.

Clear written and verbal communication skills, with the ability to document findings, summarize data issues, and recommend next steps.

Preferred Qualifications:

Experience with HRIS, compensation, payroll, reporting, finance, or business intelligence platforms, including report validation and audit support.

Experience supporting Finance accruals, payroll reporting, incentive calculations, or recurring financial reporting processes.

Experience documenting standard operating procedures, process maps, audit steps, or reporting processes.

Experience using advanced Excel functionality.

We Offer: 

- An inclusive culture with associate-led Business Resource Groups 

- Opportunities to collaborate with compassionate, innovative, and dedicated HR professionals 

- A chance to make a real impact through projects and initiatives that shape Staples' future 

- Professional development and growth in a supportive environment 

- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) 

- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law