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Associate Manager Jobs in Lansing, MI (NOW HIRING)

Peckham, Inc.

WIOA Associate Manager

Lansing, MI · On-site

Peckham, Inc. - WIOA Associate Manager POSITION SUMMARY The Capital Area Michigan Works! (CAMW!) Program Associate Manager plays a critical role in overseeing both the delivery of high-quality client ...

Peckham

WIOA Associate Manager

Lansing, MI

Peckham, Inc. - WIOA Associate Manager POSITION SUMMARY TheCapital Area Michigan Works! (CAMW!) Program Associate Managerplays a critical role in overseeing both the delivery of high-quality client ...

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How much do associate manager jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for associate manager in Lansing, MI is $25.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $30.24 per hour, depending on experience, location, and employer.

What is an associate manager?

An associate manager oversees employees at a company or organization to help improve productivity and performance. These management professionals may work in a variety of departments, such as quality assurance or marketing. As an associate manager, your job duties include training, directing, and evaluating workers. You may also provide progress reports to higher management and perform administrative tasks as needed. Although the career qualifications vary depending on the employer, you typically need a bachelor’s degree in business administration or a related field and prior management experience. You should also have excellent interpersonal, communication, and leadership skills.

What is an associate manager?

An Associate Manager is a mid-level supervisory position typically responsible for assisting in the management of a team, department, or business unit. They support senior managers by overseeing daily operations, guiding employees, implementing company policies, and helping achieve organizational goals. Associate Managers often serve as a bridge between staff and upper management, ensuring clear communication and effective workflow. This role can be found in a variety of industries, including retail, finance, and hospitality.

What are the key skills and qualifications needed to thrive as an associate manager?

To thrive as an Associate Manager, you need strong leadership, organizational, and problem-solving skills, often backed by a bachelor’s degree in business or a related field. Familiarity with project management tools, data analysis software, and enterprise resource planning (ERP) systems is typically required. Exceptional communication, adaptability, and team collaboration are vital soft skills that help you motivate and guide staff. These abilities are important to effectively oversee daily operations, drive team performance, and achieve organizational goals.

What are some common challenges associate managers face when transitioning from individual contributor roles to management?

Associate Managers often encounter challenges such as balancing their own workload with new leadership responsibilities, learning to delegate tasks effectively, and developing communication skills to manage diverse team members. Adapting to giving constructive feedback and handling team conflicts can also be new territory. Many find that building trust within the team and shifting focus from personal achievements to team success are key aspects of this transition.

What is the difference between Associate Manager vs Project Coordinator?

AspectAssociate ManagerProject Coordinator
Required CredentialsBachelor's degree, management experience often preferredBachelor's degree, entry-level or related certifications
Work EnvironmentSupervises teams, manages projects, strategic planningSupports project execution, coordinates tasks, communicates with teams
Employer & Industry UsageCommon in corporate, retail, and service industriesUsed across various industries for project support roles

The main difference between an Associate Manager and a Project Coordinator lies in their responsibilities and level of authority. An Associate Manager typically oversees teams, manages projects, and participates in strategic planning, requiring more experience and leadership skills. In contrast, a Project Coordinator focuses on supporting project execution by coordinating tasks and facilitating communication. Both roles are essential in organizational workflows but differ in scope and seniority.

More about Associate Manager jobs

What are the most commonly searched types of Manager jobs in Lansing, MI?

The most popular types of Manager jobs in Lansing, MI are:

What job categories do people searching Associate Manager jobs in Lansing, MI look for?

The top searched job categories for Associate Manager jobs in Lansing, MI are:

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Cities near Lansing, MI with the most Associate Manager job openings:

Associate Manager jobs near you
Infographic showing various Associate Manager job openings in Lansing, MI as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $53,614 per year, or $25.8 per hour.

WIOA Associate Manager

Peckham, Inc.

Lansing, MI • On-site

Full-time

Posted 7 days ago

Peckham Inc. rating

7.9

Company rating: 7.9 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

145th of 783 rated non-profit organizations

Job description

*Staff positions are supportive roles providing support to our rehabilitation mission. Applicants for staff positions do not need to have a barrier to employment to be eligible for these roles.*
*To ensure full consideration for a staff position, please attach a resume to your application so we can gain a complete view of your experiences*
Peckham, Inc. - WIOA Associate Manager
POSITION SUMMARY
The Capital Area Michigan Works! (CAMW!) Program Associate Manager plays a critical role in overseeing both the delivery of high-quality client services and ensuring program compliance within a workforce development setting. This position is responsible for managing participant caseloads, supervising staff, and maintaining adherence to policies and contractual obligations. The role involves conducting audits, approving supportive services, managing data systems, and collaborating with partner agencies to ensure seamless service coordination. With a strong focus on both service delivery and client outcomes, this position supports the success of program participants while upholding the standards of Capital Area Michigan Works! and Peckham, Inc.
MAIN DUTIES AND RESPONSIBILITIES
Administrative Responsibilities:
  • Create, maintain and monitor referrals and caseloads for program eligibility, compliance, documentation, and adherence to policy.
  • Provide onboarding and continuous training to new and existing program staff to support consistent program operations, service delivery, and compliance with established procedures.
  • Conduct routine file reviews to ensure staff documentation, records, and service activities comply with program requirements, organizational standards, and applicable regulations.
  • Provide crisis intervention, mentoring, and individualized support to ensure participant stability and success.
  • Manage financial obligations, including the documentation, review, and approval of program-related expenditures such as supportive services, vendor payments, participant reimbursements, and other operational costs, ensuring compliance with established financial policies and procedures.
  • Communicate and coordinate with community partners, including but not limited too educational institutions, program applicants, and referral agencies to develop and implement service plans.
  • Prepare, develop, and deliver comprehensive responses to CAMW! and the Accountability Committee regarding program performance, outcomes, and compliance.
  • Maintain accurate, timely case documentation, records, and data entry in required systems.
  • Compile and analyze enrollment and termination tables, completion of Business Plan metrics, success stories, annual data metrics, and other program relevant metrics for both Capital Area Michigan Works! and Peckham.
  • Contribute to achieving established performance expectations in alignment with contract requirements and organizational goals.
  • Coordinate client services in collaboration with internal CAMW! programs and external partners

OTHER DUTIES AND RESPONSIBILITIES
  • Participate in community and employer events with CAMW! and Peckham, Inc.
  • Provide career counseling, coaching, and guidance to improve employability and independence.
  • Facilitate consistent, professional communication to deliver quality participant support throughout all phases of service delivery, including intake, program participation, follow-up, and exit, to drive engagement, retention, and successful outcomes.

SUPERVISORY RESPONSIBILITIES
  • This position may supervise a small caseload of program participants.

REQUIRED FOR ALL JOBS
  • Demonstrate respectful, compassionate, and service-oriented behavior when interacting with team members, staff, and other departments.
  • As required by some customer contracts, Peckham employees may be required to obtain and maintain relevant professional certifications and/or security clearances as a condition of employment. This requirement will be determined based on the specific needs of contract.
  • Comply with all policies and standards.
  • Maintain safe and clean work environment.
  • Promote Peckham's vision values and services to all team members, staff, customers, and stakeholders.
  • Assist in maintaining organizational wide quality standards.
  • Regular and predictable attendance are required of this position to support the team and needs of the operations.
  • Other duties as assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What You Will Need
  • High School (HS) Diploma Or equivalent
  • 3 - 5 years of case management, workforce development, or career coaching experience
  • 6 Months or More of people leadership experience.
  • Ability to Maintain a valid driver's license and acceptable driving record in accordance with program and organizational requirements.
  • Skilled with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint, to support documentation, communication, scheduling, and reporting needs.
  • Ability to apply and maintain current best practices in career counseling, guidance, and customer service to effectively assess needs, provide support, and evaluate service satisfaction.
  • Ability to identify priorities, manage competing deadlines, and complete tasks in a timely manner to support program goals and desired outcomes.
  • Ability to make informed decisions by considering program needs, available resources, and organizational priorities.
  • Ability to lead and develop others through effective communication, trust-building, relationship management, and the ability to inspire confidence and engagement.

Nice To Have
  • Bachelors in social work, human services, psychology, or a related field.
  • Experience working in grant compliance
  • Global Career Development Facilitator (GCDF) or Business Solutions Professional (BSP) certifications.
  • Skilled in applying change management practices to support organizational transitions, promote adoption of new processes, and minimize disruption to operations.

PHYSICAL DEMANDS/WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The general nature of this position operates in a professional office environment. The environment has standard office lighting, temperature, and noise levels. The role involves prolonged periods working on a computer and engaging in virtual or in-person meetings. Additionally, it also requires the ability to sit for extended periods, use standard office equipment, and perform repetitive tasks such as typing and data entry. The role may involve light lifting (up to 20 pounds) and occasional standing or walking.
PHYSICAL DEMANDS
The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case-by-case basis.
PECKHAM IS AN EQUAL OPPORTUNITY EMPLOYER
EEO/AA Employer/Vet/Disabled. Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law.
REASONABLE ACCOMMODATION FOR APPLYING NOTICE
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance or a reasonable accommodation to complete any part of your application please:
  • Click HERE and you will be directed to the ILRU Directory to find an agency in your area that can assist you
  • Click HERE and you will be directed to the American Jobs Center (AJC) finder to locate a center near you
  • Email us at careers@peckham.org
  • Call us at (517) 316-4000
  • Visit us at: 3510 Capital City BLVD, Lansing, MI 48906 (M-F 8am - 4pm)

Examples of reasonable accommodations may include making a change to the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
Business Line:
Human Services
Location:
Lansing, MI
Worker Sub-Type:
Staff Member

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