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Associate Manager Jobs in Lachute, QC (NOW HIRING)

If this is you, come join our community as an Associate Property Manager . Who are we? We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We ...

Position Overview The Associate Account Manager, Programmatic will be responsible in supporting the day-to-day campaign activity for all clients within their assigned agency teams. You will work ...

Position Overview The Associate Account Manager, Programmatic will be responsible in supporting the day-to-day campaign activity for all clients within their assigned agency teams. You will work ...

This Associate will function as part of a team to stock and process merchandise and assist ... management where appropriate. 4. Maintains salesfloor presentation by stocking and rotating ...

This Associate will function as part of a team to stock and process merchandise and assist ... management where appropriate. 4. Maintains salesfloor presentation by stocking and rotating ...

This Associate will function as part of a team to stock and process merchandise and assist ... management where appropriate. 4. Maintains salesfloor presentation by stocking and rotating ...

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Associate Manager information

What is an associate manager?

An associate manager oversees employees at a company or organization to help improve productivity and performance. These management professionals may work in a variety of departments, such as quality assurance or marketing. As an associate manager, your job duties include training, directing, and evaluating workers. You may also provide progress reports to higher management and perform administrative tasks as needed. Although the career qualifications vary depending on the employer, you typically need a bachelor’s degree in business administration or a related field and prior management experience. You should also have excellent interpersonal, communication, and leadership skills.

What is an associate manager?

An Associate Manager is a mid-level supervisory position typically responsible for assisting in the management of a team, department, or business unit. They support senior managers by overseeing daily operations, guiding employees, implementing company policies, and helping achieve organizational goals. Associate Managers often serve as a bridge between staff and upper management, ensuring clear communication and effective workflow. This role can be found in a variety of industries, including retail, finance, and hospitality.

What are the key skills and qualifications needed to thrive as an associate manager?

To thrive as an Associate Manager, you need strong leadership, organizational, and problem-solving skills, often backed by a bachelor’s degree in business or a related field. Familiarity with project management tools, data analysis software, and enterprise resource planning (ERP) systems is typically required. Exceptional communication, adaptability, and team collaboration are vital soft skills that help you motivate and guide staff. These abilities are important to effectively oversee daily operations, drive team performance, and achieve organizational goals.

What are some common challenges associate managers face when transitioning from individual contributor roles to management?

Associate Managers often encounter challenges such as balancing their own workload with new leadership responsibilities, learning to delegate tasks effectively, and developing communication skills to manage diverse team members. Adapting to giving constructive feedback and handling team conflicts can also be new territory. Many find that building trust within the team and shifting focus from personal achievements to team success are key aspects of this transition.

What is the difference between Associate Manager vs Project Coordinator?

AspectAssociate ManagerProject Coordinator
Required CredentialsBachelor's degree, management experience often preferredBachelor's degree, entry-level or related certifications
Work EnvironmentSupervises teams, manages projects, strategic planningSupports project execution, coordinates tasks, communicates with teams
Employer & Industry UsageCommon in corporate, retail, and service industriesUsed across various industries for project support roles

The main difference between an Associate Manager and a Project Coordinator lies in their responsibilities and level of authority. An Associate Manager typically oversees teams, manages projects, and participates in strategic planning, requiring more experience and leadership skills. In contrast, a Project Coordinator focuses on supporting project execution by coordinating tasks and facilitating communication. Both roles are essential in organizational workflows but differ in scope and seniority.

What cities near Lachute, QC are hiring for Associate Manager jobs?

Cities near Lachute, QC with the most Associate Manager job openings:

Infographic showing various Associate Manager job openings in Lachute, QC as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

CA$71K - CA$119K/yr

Full-time

Medical, Dental, Life, Retirement

Posted 6 days ago


Job description

Permanent Full Time 

-

As an Associate Manager within Health & Dental Claims Operations, you will play a critical leadership role in delivering an exceptional claim experience for our plan members while supporting a high-performing and engaged team. You will lead Team Performance Leaders and/or operational teams, ensuring service commitments, quality standards, productivity targets, and employee engagement objectives are consistently achieved.

This role requires a collaborative, results-oriented leader who can balance operational excellence with employee development, coaching, and continuous improvement initiatives. You will work closely with leaders across Health & Dental Operations to identify opportunities, solve complex business challenges, and drive sustainable performance outcomes.

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: London, Montreal, Regina and Winnipeg. 

What you will do

Leadership & People Development
  • Lead, coach, and develop Team Performance Leaders and operational employees.
  • Foster a culture of accountability, engagement, inclusion, and continuous improvement.
  • Conduct regular performance discussions, career development conversations, and coaching activities.
  • Support talent management, succession planning, and employee recognition initiatives.
  • Effectively manage attendance, performance concerns, and employee relations matters.
Operational Excellence
  • Deliver operational results across service, quality, productivity, and plan member experience metrics.
  • Monitor workflow inventories and resource allocation to ensure service objectives are met.
  • Analyze performance trends and identify opportunities to improve efficiency and effectiveness.
  • Support the implementation of operational strategies and business initiatives.
  • Lead and participate in productivity improvement projects and process optimization efforts.
Business Partnership & Collaboration
  • Partner with leaders across Claims, Contact Centre, Training, Quality, Plan Member Services, and Technology teams.
  • Manage escalated plan member, provider, and business partner concerns.
  • Support change management initiatives, technology enhancements, and process updates.
  • Collaborate across departments to remove barriers and improve end-to-end claim processing outcomes.
Governance & Risk Management
  • Ensure claims are adjudicated in accordance with policy provisions, administrative guidelines, and operational procedures.
  • Maintain a strong focus on compliance, risk management, and quality assurance.
  • Identify trends, risks, and opportunities through operational data and reporting.
  • Promote consistent application of policies and business practices.
  What You Bring Required Qualifications
  • Post-secondary education or equivalent combination of education and experience.
  • Minimum 5 years of leadership experience in an operations environment, preferrably involving Health & Dental claims
  • Demonstrated ability to lead teams through change and deliver results in a fast-paced environment.
  • Proven experience coaching and developing employees and leaders.
  • Strong analytical and problem-solving capabilities.
  • Excellent verbal and written communication skills.
  • Ability to build relationships and influence across multiple levels of the organization.
  • Experience leading large, geographically dispersed teams.
  • Lean, Continuous Improvement, or Operational Excellence experience.
  • Advanced proficiency in Microsoft Office Suite and operational reporting tools.
  • Experience interpreting operational metrics and translating insights into action plans.
  • Reliability Status Security Clearance - this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life. 
 

-The base salary for this position is between $71,900 - $119,800 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life 

We're united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.  

We're looking for people who live our values everyday: we step up, we do the right thing, and we deliver - for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! 

What we offer:  

We're committed to supporting our employees through every stage of their career. Here's what you can expect as a full-time or part-time permanent team member: 

  • Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annually towards education reimbursement. 
  • Health & Wellness:Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. 
  • Time Off:In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
  • Financial Security:Company-matching pension plan,share ownership program and additionalinvestment options. 
  • Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!  
  • Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.  

Learn more about Canada Life.  

We're committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact  talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.  

Canada Lifewould like to thank all applicants, however only those who qualify for an interview will be contacted

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