Associate Manager Jobs in Boston, MA (NOW HIRING)

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Associate Manager works under direct supervision of a more experienced manager. The Associate Manager provides first-line supervision to research staff members and oversees the day-to-day operations of the staff while maintaining some CRC responsibilities and a working knowledge of all aspects of research management in a clinic setting.
The Clinical Research Associate Manager maintains a working knowledge of all aspects of the Clinical Research Coordinator role and works in collaboration with CCPO Clinical Research Managers, Clinical Research Nurse Leadership to ensure a quality-based, patient-oriented flow within the research regulatory framework. The position is primarily on-site in a ambulatory practice setting.
Principal Duties and Responsibilities:
Management responsibilities will include the following
Provide first-line supervision to a minimum of 4-8 FTEs that may be across multiple different specialties of varying complexity and/or have management duties of equivalent responsibility.
Facilitate new hire, correction action, and performance evaluation process for research staff
Train new staff and assess continuing education needs
Assist staff with task prioritization for project assignments by meeting regularly and maintaining meeting documentation
Manage staff productivity and quality of work produced by assessing work effort on individual studies
Work with department leaders to resolve clinical issues.
Manage studies of a particular specialized program
Disease specific administrative tasks
Routinely assess clinic space and ensure all clinical research supplies are properly stored according to JAHCO requirements
Management responsibilities may include the following
Work with the Clinical Research Manager or Director to identify changes associated with Standard Operating Procedures and develop processes to ensure compliance
Assist with pre-activation activities including completing complexity ratings, completing CRC activation checklists, develop flow charts, and ensuring all protocol requirements are clinically feasible.
Proctor meetings, supply meeting materials and develop group-specific tools
Clinic management responsibilities may consist of the following:
Implement and monitor procedures to ensure protocol compliance
Assist clinical team in screening potential patients for study participation
Schedule all protocol required tests and procedures
Coordinate patient appointments with physicians, nurses, and all test areas
Coordinate and schedule clinical safety laboratory specimen draws and ensure timely results are available to providers
Prepare pre-visit communication for providers to ensure required assessments are completed and documented
Maintain point of contact communication with enrolled patients and assist with front line questions regarding study participation
Develop protocol specific flow charts, intake sheets, and other tools to ensure protocol compliance and proper data acquisition
Coordinate, obtain, process, and ship protocol required tissue samples
Ensure collection and processing (e.g. spin/separate/freeze) of all required correlative research blood samples with the coordination of the MGH Sample Processing Lab (SPL)
Obtain vital signs and perform EKGs as required for individual studies
Administer quality of life assessments as required for individual studies
Scans in research documents and certifies these documents as copies
Principal Duties and Responsibilities:
Demonstrated time management and organization skills
Strong written and verbal communication skills
Knowledge of current and developing clinical research trends
Sound interpersonal skills
Ability to work independently and display initiative
Demonstrated ability to successfully manage multiple projects
Established rapport with investigators and sponsors with the ability to resolve operational matters within a disease group
Potential to effectively supervise and train staff

Education
Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
Research Related Experience 3-5 years required and Supervisory Experience 1-2 years preferred
Knowledge, Skills and Abilities
- Trains, manages and mentors subordinate staff.
- Assigns responsibility to subordinates.
- Ability to design, prepare, deliver and evaluate clinical research programs.
- Exceptional project management skills.
- Effectively arranging resources and managing multiple small to large projects in a cross-functional environment.
- Effective multitasking and time management skills.
- Strong analytical, quantitative and communications skills.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Onsite

32 Fruit Street

40

Regular

Day (United States of America)

Pay Range

$63,252.80 - $102,596.00/Annual

Grade

7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

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