ZipRecruiter

Log In

1

Associate It Support Jobs in Houston, TX (NOW HIRING)

Beyond Finance

Associate IT Support Specialist

Houston, TX · On-site

$75K - $105K/yr

About the Role We are seeking an Associate IT Support Specialist able to contribute towards Beyond Finance's ambitious growth. This is an in-office position, five days a week. You will be hands-on ...

Revel Staffing

IT Support Supervisor

Houston, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

ravagoamericas

IT Support Engineer

Baytown, TX · On-site

Associate degree, bachelor's degree, technical certification, or equivalent hands-on IT experience. * Experience: * Two or more years of experience in IT support, desktop support, field services, or ...

ravagoamericas

IT Support Engineer

Baytown, TX · On-site

Associate degree, bachelor's degree, technical certification, or equivalent hands-on IT experience. * Experience: * Two or more years of experience in IT support, desktop support, field services, or ...

Ravago Americas

IT Support Engineer

Baytown, TX · On-site

Associate degree, bachelor's degree, technical certification, or equivalent hands-on IT experience. * Experience: * Two or more years of experience in IT support, desktop support, field services, or ...

ORS Nasco

IT Support Technician

Houston, TX · On-site

$20.50 - $28.25/hr

... associates * Provision, configure, and maintain desktop computers, laptops, mobile devices ... IT staff or vendors with proper documentation Network & Infrastructure Support * Assist with ...

Venterra Realty

IT Support Analyst

Houston, TX · On-site

ROLE: IT Support Analyst REPORTS TO: IT Manager LOCATION: Houston, Texas Corporate Office (Onsite) THE OPPORTUNITY Join Venterra Realty as an IT Support Analyst in our Houston corporate office ...

Venterra Realty

IT Support Analyst

Houston, TX · On-site

Description ROLE: IT Support Analyst REPORTS TO: IT Manager LOCATION: Houston, Texas Corporate Office (Onsite) THE OPPORTUNITY Join Venterra Realty as an IT Support Analyst in our Houston corporate ...

Venterra Realty

IT Support Analyst

Houston, TX · On-site

ROLE: IT Support Analyst REPORTS TO: IT Manager LOCATION: Houston, Texas Corporate Office (Onsite) THE OPPORTUNITY Join Venterra Realty as an IT Support Analyst in our Houston corporate office ...

ARES Corporation

IT Support Services

Houston, TX · On-site

The IT Services Support delivers IT support with a focus on high responsiveness and exceptional customer service. This cross-functional position is responsible for maintaining local desktop and ...

TAS Energy

IT Support Specialist

Houston, TX · On-site

Associates degree in a computer related field preferred or experience in an IT support position. MINIMUM REQUIREMENTS: * Strong experience supporting desktop, laptop, and tablet hardware, including ...

Comfortsystemsusa

IT Support Specialist

Houston, TX · On-site

Associates degree in a computer related field preferred or experience in an IT support position. MINIMUM REQUIREMENTS: * Strong experience supporting desktop, laptop, and tablet hardware, including ...

Hermann Forwarding

IT Support Specialist

Houston, TX · On-site

Position Summary The IT Support Specialist provides end-user technical support across the organization while also supporting and maintaining EDI transportation interfaces that connect internal ...

next page

Showing results 1-20

All JobsAssociate It Support JobsAssociate It Support Jobs in Houston, TX

Associate It Support information

See Houston, TX salary details

$9

$18

$27

How much do associate it support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for associate it support in Houston, TX is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.19 per hour, depending on experience, location, and employer.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

How to get an entry-level associate IT support job?

To secure an entry-level associate IT support position, candidates should obtain relevant certifications such as CompTIA A+, develop basic technical skills, and gain hands-on experience through internships or personal projects. Strong communication skills and familiarity with common tools like ticketing systems and remote support software are also beneficial.

What are the most commonly searched types of It Support jobs in Houston, TX?

The most popular types of It Support jobs in Houston, TX are:

What are popular job titles related to Associate It Support jobs in Houston, TX?

For Associate It Support jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Associate It Support jobs in Houston, TX look for?

The top searched job categories for Associate It Support jobs in Houston, TX are:

What cities near Houston, TX are hiring for Associate It Support jobs?

Cities near Houston, TX with the most Associate It Support job openings:

Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Houston, TX as of June 2026, with employment types broken down into 84% Full Time, 10% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,866 per year, or $18.7 per hour.

Associate IT Support Specialist

Houston, TX • On-site

Beyond Finance
Finance and Insurance • 1 - 5K employees

8.5

Company rating: 8.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Great coworkers

People enjoy working here

Good employer

Learn more about Beyond Financeexternal

Full-time

Re-posted 3 days ago

Job description

About Beyond Finance

Beyond Finance is a next generation financial services company. Our goal is to provide financial peace of mind to our clients by giving them simple and transparent financial products that are customized to their individual circumstances.

We are in constant pursuit of "disruptors" that will help us get to the next level. Our workforce includes celebrated, diverse talents working towards the common objective of developing something transformational for the debt relief industry.

Our team spirit and culture are what set us apart as a company. We love what we do, and we have fun doing it.

About the Role

We are seeking an Associate IT Support Specialist able to contribute towards Beyond Finance's ambitious growth. This is an in-office position, five days a week. You will be hands-on, focused on minimizing end-user downtime, optimizing production uptime and improving user experience.

What You'll Do

The Associate IT Support Specialist will help with the following:

Onsite Success & Hardware Ownership:

  • Office Tech: Installation and maintenance of office networking, conferencing equipment, AV equipment and workstations ensuring all equipment are mission-ready.
  • Onboarding Experiences: Ensure best-in-class tech experiences for new hires during training sessions. Including device setup, first-time logins, and equipment distribution.
  • IT Representative: You will be end-user facing and provide white-glove level of support with a  responsive, communicative and professional attitude. 
  • Inventory Management: Maintain a meticulous inventory of all tech equipment and ensure we are properly stocked with necessary devices and peripherals.

Troubleshooting & System Administration:

  • Endpoint Management & Imaging: Assist with the deployment of software and security patches on Mac and Windows machines. Effectively deduce down-time with remote imaging tools. 
  • Troubleshooting: Identify and resolve OS, software and hardware issues for Windows and MacOS. 
  • Identity and Access: Manage and troubleshoot SSO issues relying on your experience with SAML and SCIM.

Projects & Automations:

  • Scalable Remediations: Learn to identify and resolve endpoint/networking issues at scale by using DEX platforms and scripts. You will be encouraged and mentored to properly develop scripts using bash and powershell.
  • Refine Processes: Help identify manual processes which can be automated using our existing platforms/toolset.
  • Project Development: Contribute action plans for approval. You will be encouraged to be a driver and suggest paths forward. 
  • Documentation: Maintain the "Source of Truth" by creating/updating clear, concise knowledge base articles for both end-users and the internal IT team.

Incidents & Escalations:

  • Assist: Monitor escalation channels and queues to provide T1/T2 support channels.
  • Mentor: Share best practices and troubleshooting knowledge with T1/T2 peers.
  • Escalate: Identify issue trends and bugs to IT Engineering and Security teams.
  • IT Apprenticeship: Assist IT Engineers with investigations and incidents involving Google Workspace, Slack, Zoom and AD/MDM.

What We Look For

  • 3 years of experience in IT support. You know how to quickly resolve issues with Windows/Mac hardware as well as networking issues.
  • You have worked with some of the following, Call Center Software, SSO, MDM, Powershell, Bash, Google Workspace, Azure, OS Imaging, Windows, MacOS.
  • You enjoy the challenge of solving a new problem and will take pride in understanding its cause and how to prevent it.
  • You have experimented with (or are highly motivated to learn) scripting languages like Python, Bash, or PowerShell.
  • You take the time to break-down complex technical issues and will provide guidance when appropriate to reduce future issues.
  • You don't wait for a task list; you see a messy server rack or an outdated manual and work with a sense of urgency.

What Beyond Finance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply