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Associate In Claims Jobs in Chicago, IL (NOW HIRING)

City of Chicago

BENEFITS CLAIMS SUPVSR

Chicago, IL · On-site

$78K/yr

Graduation from an accredited college with an Associate's degree in Business Administration or a directly related field, PLUS seven (7) years of work experience in claims management, of which two (2) ...

City of Chicago

BENEFITS CLAIMS SUPVSR

Chicago, IL · On-site

$78K/yr

Graduation from an accredited college with an Associate's degree in Business Administration or a directly related field, PLUS seven (7) years of work experience in claims management, of which two (2) ...

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Associate In Claims information

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How much do associate in claims jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for associate in claims in Chicago, IL is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.80 per hour, depending on experience, location, and employer.

What is an associate in claims?

An Associate in Claims (AIC) is a professional designation awarded by The Institutes to individuals who have demonstrated expertise in handling insurance claims. The designation is achieved by completing a series of courses and exams focused on claims investigation, evaluation, negotiation, and settlement. Earning an AIC can enhance a claims professional's knowledge, credibility, and career advancement opportunities within the insurance industry.

What skills and qualifications are needed to thrive as an associate in claims?

To thrive as an Associate In Claims, you need a solid understanding of insurance principles, claim investigation, and policy analysis, often supported by an AIC designation or similar qualification. Familiarity with claims management systems, documentation tools, and relevant regulatory software is typically required. Strong analytical thinking, negotiation, and customer service skills help you resolve claims efficiently and build trust with policyholders. These competencies are essential for accurate claim handling, regulatory compliance, and maintaining company reputation.

What are common challenges faced by an associate in claims, and how can they be overcome?

Associates in Claims often encounter challenges such as handling high volumes of claims, managing tight deadlines, and communicating effectively with policyholders who may be upset or stressed. To overcome these challenges, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing effective communication and conflict resolution techniques helps build trust with clients and resolve disputes more efficiently. Regular collaboration with senior adjusters and ongoing training can also support professional growth and improve problem-solving abilities.

What is the difference between Associate In Claims vs Claims Adjuster?

AspectAssociate In ClaimsClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licenses or certificationsHigh school diploma; licensing often required depending on state and claim type
Work EnvironmentOffice setting, administrative tasks, team collaborationField or office; inspecting damages, interviewing claimants, assessing damages
Industry UsageInsurance companies, claims departmentsInsurance companies, third-party claims firms
Common Search/ComparisonAssociate In Claims vs Claims Adjuster

The main difference between Associate In Claims and Claims Adjuster lies in their roles and responsibilities. An Associate In Claims typically supports claims processing, handles administrative tasks, and may be in training or entry-level positions. Claims Adjusters, on the other hand, actively investigate and evaluate claims, often inspecting damages and negotiating settlements. Both roles require similar credentials and work within insurance environments, but Claims Adjusters have more direct involvement in claim resolution.

How much do associates in claims make in the US?

Associates in claims typically earn an average annual salary of around $45,000 to $55,000 in the US, depending on experience, location, and employer. Entry-level positions may start lower, while experienced claims associates or those with specialized skills can earn higher wages.

Is being an Associate In Claims hard?

Being an Associate In Claims can be challenging as it requires strong attention to detail, good communication skills, and the ability to analyze insurance policies and claims. The role often involves handling complex cases, working under deadlines, and using claims management software, which can be demanding for some individuals.

What are popular job titles related to Associate In Claims jobs in Chicago, IL?

For Associate In Claims jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Associate In Claims jobs in Chicago, IL look for?

The top searched job categories for Associate In Claims jobs in Chicago, IL are:

Associate In Claims jobs near you

Director of National Claims - Financial Institutions

allianthcm

Chicago, IL • On-site

Full-time

Posted 18 days ago

Job description


SUMMARY 

Responsible for the design, development and management of a comprehensive property & casualty claims management practice to service existing financial institution clients, account teams and assist in securing new clients.  Oversee management of claims staff on a national basis.


ESSENTIAL DUTIES AND RESPONSIBILITIES  

Lead complex claim resolutions on our large Crystal FI and AMPS clients.

Lead large complex transactional risk claims for mergers and acquisitions.

Author white papers pertaining to recent court rulings, and other legal and business trends.

Support product development and policy wording initiatives (e.g. manuscript policy forms, endorsements, etc.)

Support growth initiatives and actively participate in large middle market and large market sales pitches and requests for proposals.

Develop and oversee marketing, coordination, and delivery of claims management services to clients and prospects.

Establish best practices including standard claims services, assigned adjusters, investigators, and defense counsel.

Design and draft complex claims strategy and coverage positions for large complex construction claims.

Oversee litigation management strategies on behalf of carrier partners and clients.

Responsible for managing claims staff, including motivating/mentoring staff, providing employee training and development, conducting performance reviews and performing disciplinary action as appropriate.

Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information).

Other duties as assigned.


QUALIFICATIONS 

EDUCATION / EXPERIENCE 

JD strongly preferred

Twelve (12) or more years’ related work experience, brokerage or carrier

Chartered Property Casualty Underwriter (CPCU)

Associate in Claims-American Institute for Chartered Property and Casualty Underwriters (AICPU)

Accredited Accounts Receivable Manager (ARM)

Valid Fire and Casualty Broker – Agent license


SKILLS

In depth knowledge of all commonly encountered P&C insurance coverage and Risk Management concepts and techniques

Interdisciplinary knowledge of coverage, claims and safety

Proficient in Microsoft Office products

Excellent verbal and written communication skills

Excellent leadership, problem solving and time management skills

Advanced analytical skills

Excellent planning, organizational and prioritization skills

Ability to articulate to top-level management in order to influence positive results
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