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Associate In Claims Jobs in Chicago, IL (NOW HIRING)

Erie Insurance

Liability Specialist

Naperville, IL · Remote

$63K - $100K/yr

Completion of Associate in Claims (AIC) program preferred. #LIKS1 Physical Requirements * Lifting/Moving 0-20 lbs; Occasional ( * Lifting/Moving 20-50 lbs; Occasional ( * Ability to move over 50 lbs ...

Kelly Services

Insurance Claims Associate

Lombard, IL · Hybrid

$22/hr

We are seeking a detail-oriented, proactive Insurance Claims Associate to join our team ... In this critical role, you will be responsible for ensuring group, benefits, and eligibility ...

Kelly Services

Insurance Claims Associate

Lombard, IL · Hybrid

$22/hr

We are seeking a detail-oriented, proactive Insurance Claims Associate to join our team ... In this critical role, you will be responsible for ensuring group, benefits, and eligibility ...

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All JobsAssociate In Claims JobsAssociate In Claims Jobs in Chicago, IL

Associate In Claims information

See Chicago, IL salary details

$14

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$31

How much do associate in claims jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for associate in claims in Chicago, IL is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate In Claims, and why are they important?

To thrive as an Associate In Claims, you need a solid understanding of insurance principles, claim investigation, and policy analysis, often supported by an AIC designation or similar qualification. Familiarity with claims management systems, documentation tools, and relevant regulatory software is typically required. Strong analytical thinking, negotiation, and customer service skills help you resolve claims efficiently and build trust with policyholders. These competencies are essential for accurate claim handling, regulatory compliance, and maintaining company reputation.

What is an Associate in Claims?

An Associate in Claims (AIC) is a professional designation awarded by The Institutes to individuals who have demonstrated expertise in handling insurance claims. The designation is achieved by completing a series of courses and exams focused on claims investigation, evaluation, negotiation, and settlement. Earning an AIC can enhance a claims professional's knowledge, credibility, and career advancement opportunities within the insurance industry.

What are some common challenges faced by an Associate in Claims, and how can they be overcome?

Associates in Claims often encounter challenges such as handling high volumes of claims, managing tight deadlines, and communicating effectively with policyholders who may be upset or stressed. To overcome these challenges, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing effective communication and conflict resolution techniques helps build trust with clients and resolve disputes more efficiently. Regular collaboration with senior adjusters and ongoing training can also support professional growth and improve problem-solving abilities.

What is the difference between Associate In Claims vs Claims Adjuster?

AspectAssociate In ClaimsClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licenses or certificationsHigh school diploma; licensing often required depending on state and claim type
Work EnvironmentOffice setting, administrative tasks, team collaborationField or office; inspecting damages, interviewing claimants, assessing damages
Industry UsageInsurance companies, claims departmentsInsurance companies, third-party claims firms
Common Search/ComparisonAssociate In Claims vs Claims Adjuster

The main difference between Associate In Claims and Claims Adjuster lies in their roles and responsibilities. An Associate In Claims typically supports claims processing, handles administrative tasks, and may be in training or entry-level positions. Claims Adjusters, on the other hand, actively investigate and evaluate claims, often inspecting damages and negotiating settlements. Both roles require similar credentials and work within insurance environments, but Claims Adjusters have more direct involvement in claim resolution.

What are popular job titles related to Associate In Claims jobs in Chicago, IL? For Associate In Claims jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Associate In Claims jobs in Chicago, IL look for? The top searched job categories for Associate In Claims jobs in Chicago, IL are:
Associate In Claims jobs near you
Claims Operations Support Specialist

Claims Operations Support Specialist

Starr Insurance Companies

Chicago, IL • On-site

Full-time

Posted 4 days ago

Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.
Starr is looking for individuals who bring "passion" and "drive" to work with them every day. There's no shortage of opportunities as we continue to grow. Take charge of your career today and join our amazing team.
Claim Intake (Claims Operations Support Specialist):
This position can be filled in: Buckhead Atlanta or Chicago
Position is in-office.
Description
Essential Job Functions:
This position is responsible for supporting Claims Modernization initiative and claims processing for all profit centers. The work activities will include:
  • Receives and assess First Notice of Loss for set up in claims system or distribution to third parties.
  • Assist with processing Five Sigma escalations.
  • Research policy and client information in Claims/Underwriting systems.
  • Creates claims in Claims Systems for various lines of business.
  • Issue acknowledgement letters and other claims correspondence.
  • Respond to inquiries from internal and external parties.
  • Create loss runs from internal systems.
  • Creating production/analysis reports.
  • Conduct User Acceptance Testing for enhancements and product development as needed.
  • Communicate with claim managers, brokers, underwriters as needed for proper processing of claims.
  • Peer Training and conducting Quality Checks (Five Sigma vs. Claims Enterprise)
  • Other duties as required.

Position Requirements:
• Education: Associate degree or equivalent experience including 1-2 years in commercial insurance industry Claims Support role.
Knowledge/Skills/Abilities:
  • Proficient communication skills (oral and written)
  • MS Office Suite
  • Ability to multitask in a fast-paced environment
  • Previous Claim Support Role a plus
  • Excellent customer service skills
  • Basic knowledge of the insurance industry or technical specialty
  • Basic knowledge of processing insurance mail
  • Ability to produce high work volume with precise accuracy

#LI-LS
Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

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