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Associate In Claims Jobs in Chicago, IL (NOW HIRING)

Sedgwick

Service Center Associate- In Office

Elgin, IL · On-site

... Service Center Associate- In Office PRIMARY PURPOSE : To expedite the Customer Service claims ... Assigns new claims to the appropriate claims handler. * Enters verbal and written application ...

Gallagher

Claims Associate - INVEST

Hinsdale, IL · Remote

$17.75 - $24/hr

Fully remote (candidates must physically reside in states specified although the role is remote ... Shadow Claims Experts: Observe experienced claims professionals and learn best practices in ...

Gallagher

Claims Associate - INVEST

Rolling Meadows, IL · Remote

$17.75 - $24.25/hr

Fully remote (candidates must physically reside in states specified although the role is remote ... Shadow Claims Experts: Observe experienced claims professionals and learn best practices in ...

Hunt

Associate Risk and Claims Manager

Chicago, IL · On-site

$78K - $102K/yr

A Brief Overview The Associate Claims and Risk Manager reports to the Senior Vice President of Risk ... Assists the team in preparing recurring and ad hoc reports on claim trends and loss drivers for ...

Liberty Resources

Medical Billing Associate

Dyer, IN · On-site

$18 - $21/hr

Wee Care Liberty Post is currently seeking a Medical Billing Associate in Dyer, IN and surrounding ... Minimum 2 years of experience in medical billing, insurance claims, customer service, and revenue ...

Feastables

Associate Innovation Manager

Chicago, IL

$90K - $114K/yr

As the Associate Innovation Manager at Feastables , you will play a key role in driving execution ... in claims development and validation with R&D and regulatory partners * Support retailer sell-in ...

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All JobsAssociate In Claims JobsAssociate In Claims Jobs in Chicago, IL

Associate In Claims information

See Chicago, IL salary details

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How much do associate in claims jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for associate in claims in Chicago, IL is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate In Claims, and why are they important?

To thrive as an Associate In Claims, you need a solid understanding of insurance principles, claim investigation, and policy analysis, often supported by an AIC designation or similar qualification. Familiarity with claims management systems, documentation tools, and relevant regulatory software is typically required. Strong analytical thinking, negotiation, and customer service skills help you resolve claims efficiently and build trust with policyholders. These competencies are essential for accurate claim handling, regulatory compliance, and maintaining company reputation.

Is the AIC designation worth it?

The Associate in Claims (AIC) designation is valuable for claims professionals as it demonstrates industry knowledge and commitment, potentially leading to career advancement. It involves completing coursework and passing exams focused on claims handling, ethics, and industry standards, which can enhance job prospects and credibility in the claims field.

What is an Associate in Claims?

An Associate in Claims (AIC) is a professional designation awarded by The Institutes to individuals who have demonstrated expertise in handling insurance claims. The designation is achieved by completing a series of courses and exams focused on claims investigation, evaluation, negotiation, and settlement. Earning an AIC can enhance a claims professional's knowledge, credibility, and career advancement opportunities within the insurance industry.

What is the role of a claims associate?

A claims associate is responsible for reviewing and processing insurance claims, verifying coverage, and determining claim validity. They often communicate with clients, adjust claims as needed, and use claims management software to ensure accurate and timely resolution of claims.

What does a claim associate do?

A claim associate reviews and processes insurance claims by evaluating the validity of claims, gathering necessary documentation, and determining appropriate payouts. They use claims management software and often work within established policies to ensure accurate and timely resolution of claims.

What are some common challenges faced by an Associate in Claims, and how can they be overcome?

Associates in Claims often encounter challenges such as handling high volumes of claims, managing tight deadlines, and communicating effectively with policyholders who may be upset or stressed. To overcome these challenges, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing effective communication and conflict resolution techniques helps build trust with clients and resolve disputes more efficiently. Regular collaboration with senior adjusters and ongoing training can also support professional growth and improve problem-solving abilities.

What is the difference between Associate In Claims vs Claims Adjuster?

AspectAssociate In ClaimsClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licenses or certificationsHigh school diploma; licensing often required depending on state and claim type
Work EnvironmentOffice setting, administrative tasks, team collaborationField or office; inspecting damages, interviewing claimants, assessing damages
Industry UsageInsurance companies, claims departmentsInsurance companies, third-party claims firms
Common Search/ComparisonAssociate In Claims vs Claims Adjuster

The main difference between Associate In Claims and Claims Adjuster lies in their roles and responsibilities. An Associate In Claims typically supports claims processing, handles administrative tasks, and may be in training or entry-level positions. Claims Adjusters, on the other hand, actively investigate and evaluate claims, often inspecting damages and negotiating settlements. Both roles require similar credentials and work within insurance environments, but Claims Adjusters have more direct involvement in claim resolution.

How long does it take to get an AIC designation?

The Associate in Claims (AIC) designation typically takes about 6 to 12 months to complete, depending on the individual's study schedule and prior experience. The program involves completing coursework and passing exams in claims handling, often requiring dedicated study time and practical knowledge of insurance processes.
What are popular job titles related to Associate In Claims jobs in Chicago, IL? For Associate In Claims jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Associate In Claims jobs in Chicago, IL look for? The top searched job categories for Associate In Claims jobs in Chicago, IL are:
Associate In Claims jobs near you
Service Center Associate- In Office

Service Center Associate- In Office

Sedgwick

Elgin, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Sedgwick rating

7.5

Company rating: 7.5 out of 10

Based on 308 frontline employees who took The Breakroom Quiz

186th of 260 rated insurance

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Service Center Associate- In Office

PRIMARY PURPOSE: To expedite the Customer Service claims application process; to ensure correct case assignment; and to act as a customer liaison in assisting the customer with the correct contact person to resolve problems and/or questions.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Assigns new claims to the appropriate claims handler.
  • Enters verbal and written application information that meets both the internal and external customers' requirements accurately into the claims management system.
  • Contacts the customer by telephone, written correspondence and/or the claims system regarding documentation required to process a claim, required time frames and claim status.
  • Communicates clearly and professionally with the customer by telephone and/or written correspondence regarding all aspects of claims process.
  • Participates in and maintains a quality service culture within the Customer Service Team.
  • Attendance during scheduled work hours is required.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.
  • Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing

High school diploma or GED required.

Experience

One (1) year of clerical or customer service experience or equivalent combination of education and experience preferred.

Skills & Knowledge

  • Excellent oral and written communication
  • PC literate, including Microsoft Office products
  • Good customer service skills
  • Strong organizational skills
  • Good interpersonal skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is 18.00 - 20.00. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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