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Associate In Claims Jobs in Kansas (NOW HIRING)

Client Services Representative I

Paola, KS ยท On-site

$13.75 - $18.75/hr

... Claims Processing in order to answer related questions from our customers. * At all times ... Requirements: * Associate of Arts degree or minimum 2 years of college course work strongly ...

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Warehouse Associate - FT

Lenexa, KS ยท On-site

$15 - $17.75/hr

... shipments for freight claims. * Operates crane forklift equipment. * Maintains a clean and ... Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program ...

Warehouse Area Manager

Lyndon, KS ยท On-site

$65K - $98K/yr

... in the hiring promotion coaching teaching and evaluation of associates and leaders Facilitate carrier operations by processing and monitoring carrier claims working with carriers and home office on ...

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Associate In Claims information

See Kansas salary details

$12

$18

$27

How much do associate in claims jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for associate in claims in Kansas is $18.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate In Claims, and why are they important?

To thrive as an Associate In Claims, you need a solid understanding of insurance principles, claim investigation, and policy analysis, often supported by an AIC designation or similar qualification. Familiarity with claims management systems, documentation tools, and relevant regulatory software is typically required. Strong analytical thinking, negotiation, and customer service skills help you resolve claims efficiently and build trust with policyholders. These competencies are essential for accurate claim handling, regulatory compliance, and maintaining company reputation.

What are some common challenges faced by an Associate in Claims, and how can they be overcome?

Associates in Claims often encounter challenges such as handling high volumes of claims, managing tight deadlines, and communicating effectively with policyholders who may be upset or stressed. To overcome these challenges, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing effective communication and conflict resolution techniques helps build trust with clients and resolve disputes more efficiently. Regular collaboration with senior adjusters and ongoing training can also support professional growth and improve problem-solving abilities.

What is an Associate in Claims?

An Associate in Claims (AIC) is a professional designation awarded by The Institutes to individuals who have demonstrated expertise in handling insurance claims. The designation is achieved by completing a series of courses and exams focused on claims investigation, evaluation, negotiation, and settlement. Earning an AIC can enhance a claims professional's knowledge, credibility, and career advancement opportunities within the insurance industry.

What is the difference between Associate In Claims vs Claims Adjuster?

AspectAssociate In ClaimsClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licenses or certificationsHigh school diploma; licensing often required depending on state and claim type
Work EnvironmentOffice setting, administrative tasks, team collaborationField or office; inspecting damages, interviewing claimants, assessing damages
Industry UsageInsurance companies, claims departmentsInsurance companies, third-party claims firms
Common Search/ComparisonAssociate In Claims vs Claims Adjuster

The main difference between Associate In Claims and Claims Adjuster lies in their roles and responsibilities. An Associate In Claims typically supports claims processing, handles administrative tasks, and may be in training or entry-level positions. Claims Adjusters, on the other hand, actively investigate and evaluate claims, often inspecting damages and negotiating settlements. Both roles require similar credentials and work within insurance environments, but Claims Adjusters have more direct involvement in claim resolution.

What cities in Kansas are hiring for Associate In Claims jobs? Cities in Kansas with the most Associate In Claims job openings:
Client Services Representative I

Client Services Representative I

Allied National Inc

Paola, KS โ€ข On-site

$13.75 - $18.75/hr

Full-time

Medical, Life

Posted 2 days ago


Job description

Description:

PURPOSE:

The purpose of the Client Services Representative is to apply the knowledge of Allieds products, the Certificates of Insurance, the computer system and company procedures and philosophies along with judgment, in providing service to agents, insureds, providers, and other outside sources on both a pro-active and responsive basis. The CSR will work in a team atmosphere utilizing their expertise and the expertise of their peer group and staff in other departments to solve problems, provide information, and lend assistance involving multiple functions of the company. A CSR will step outside the normal customer service interaction and intentionally create a person-to-person experience, so the customer leaves the conversation with not only the information they thought they were looking for but the information they need.

This is an in-office position Monday - Friday 8am-4:30pm. We are looking for excited and passionate individuals who are ready to work on a team in order to assist our agents, insureds, and providers with questions they may have around their healthcare. Being a team player with a good attitude is critical for success in this role. We offer competitive pay, holidays off, and growth opportunities.

ESSENTIAL FUNCTIONS:

  • Attain and keep current an in-depth knowledge of all procedures and guidelines of the Client Services department. Remain up to date in the scope and depth of knowledge required to effectively apply all procedures and guidelines involved in Claims Processing in order to answer related questions from our customers.
  • At all times, represent Allied in a positive, professional, thorough, and helpful way.
  • Document all calls, inbound/outbound, in Allieds contact management system.
  • Handle inbound and outbound contacts (calls, e-mails, and faxes) and determine the proper routing or course of action for those contacts. Ask all questions necessary concerning the issue, thus resulting in complete resolution and eliminating additional calls. If necessary, take responsibility for this contact and follow through to the conclusion.
  • Successfully complete a recognized course in Medical Terminology and pass a proficiency exam.
Requirements:
  • Associate of Arts degree or minimum 2 years of college course work strongly preferred.
  • Minimum of 2 years of Customer Service experience in a Call Center is preferred.
  • Minimum of 2 years of life & health insurance experience preferred.
  • Bilingual is a plus.
  • Ability to communicate in an assertive but positive manner, using excellent telephone communication skills (i.e. listening for understanding, responding accurately and professionally, and expressing self clearly and courteously.)
  • Knowledge and understanding of medical terminology strongly preferred.
  • Ability to speak English fluently, read, comprehend, follow and give written and verbal English instructions.
  • Intermediate level proficiency with Windows-based systems, including but not limited to Microsoft Word.
  • Ability to compose proper business correspondence (i.e., letters, memos, and file documentation) and communicate clearly in e-mail responses to internal and external customers.
  • Ability to meet company attendance requirements and work overtime as necessary.
  • Ability to sit or stand for 7.5 hours per day.
  • Ability to meet departmental training standards.
  • Ability to achieve and maintain department quality and quantity production standards.
  • Ability to work under and handle the stress associated with varying workloads and deadlines, dealing with difficult callers, and handling a high volume of inbound and outbound contacts.

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