Associate Event Manager Jobs in Colorado (NOW HIRING)

Job Summary: 

Oversees client functions to ensure our group/event guests have the highest quality experience possible while maintaining a profitable department. Prepares conference/event materials, writes detailed group resumes and Banquet Event Orders. Works closely with the F&B and culinary teams to coordinate functions and themed events.

Job Specifications: 

• Starting Wage: $57,784.00 - $72,800.00
• Employment Type: Year Round 
• Shift Type: Full Time
• Minimum Age: At least 18 years of age 
• Housing Availability: No  

Job Responsibilities: 

• Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).
• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
• Is actively involved in the operation through daily interaction with both the staff and guests.
• Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all associates and guests.
• Ensures that the guest experience is pleasant in regard to atmosphere, service and quality of food and beverage products by adhering to the resort performance standards.
• Prepares professional correspondence for customers, internal booking reports and file maintenance. Prepares and adheres to event department budget.
• Meets with meeting planners and conference planning managers as needed to coordinate function details.
• Attends weekly BEO and resume meetings. Communicates relevant information to the operational areas in an accurate and timely manner.
• Ensures billing accuracy and conducts bill reviews with the clients prior to processing final bill.
• Identifies operational challenges associated with his/her group and works with the hotel staff and customer to solve these challenges and/or develop alternative solutions.
• Manages group room blocks and meeting space for assigned groups.
• Develops strong working relationships with other department managers and directors to ensure communication and teamwork is at an optimum.
• Complies with all resort policies, procedures and standards of operation.
• Performs any additional tasks or projects as required.

Job Requirements: 

• College Degree or equivalent. -required                                                                                                                                            
• Above average proficiency with Microsoft Office. -required                                                                                      
• Minimum of 2 years hotel sales/events experience. –required
• 1 year management experience in Hotel Conference planning. -required                                                                                        
• Ability to read and comprehend complex correspondence in English. –required
• Ability to effectively present detailed information both verbally and in written form to employees, managers, executives and guests in English.
• Excellent oral and written communication skills. -required                                                                                                       
• Must be able to meet quality standards for services and evaluation of customer satisfaction. –required
• Must possess the ability to add, subtract, multiply, or divide quickly and correctly. –required
• Must possess the ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem. –required
• Must possess the ability to know how to upsell and be creative with selling that works with and for the hotel. –required
• Ability to effectively adjust to major changes in work tasks or the work environment. –required
• Ability to interact with others in an honest, fair and respectful way; giving others confidence in one's intentions and those of the organization. –required
• Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message. –required
• Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs. –required
• Must be able to stand, sit, crouch or stoop for up to 8 hours. –required
• Previous Marriott events or banquets experience. –preferred