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Associate Epic Mychart Analyst Jobs in Michigan (NOW HIRING)

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Associate Epic Mychart Analyst information

What is an associate Epic MyChart analyst?

An Associate Epic MyChart Analyst is an entry-level IT professional who specializes in supporting and optimizing the Epic MyChart application, which is a patient portal used in healthcare organizations. They assist with configuring, maintaining, and troubleshooting the MyChart system to ensure patients and healthcare providers have reliable access to health information and communication tools. Their duties often include user support, system testing, documentation, and collaborating with clinical and technical teams to implement updates or new features. This role typically requires knowledge of healthcare workflows, basic IT troubleshooting skills, and familiarity with the Epic electronic health record (EHR) system.

What are the key skills and qualifications needed to thrive as an associate Epic MyChart analyst?

To thrive as an Associate Epic MyChart Analyst, you need a solid understanding of healthcare workflows, data analysis, and at least a bachelor's degree in information technology, healthcare, or a related field, often accompanied by Epic MyChart certification. Familiarity with Epic Systems, EHR platforms, report-building tools, and ticketing systems is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help you collaborate with clinical staff and troubleshoot user issues. These competencies are crucial for ensuring seamless patient portal functionality and supporting high-quality patient engagement in healthcare organizations.

What are some common challenges faced by an associate Epic MyChart analyst when supporting end-users?

As an Associate Epic MyChart Analyst, one of the most common challenges is troubleshooting diverse user issues that arise from both patients and healthcare staff, often under tight time constraints. You'll be expected to quickly assess problems, ranging from account access difficulties to more complex system errors, while maintaining clear communication with non-technical users. Additionally, keeping up with frequent Epic updates and ensuring seamless rollout of new MyChart features can require close coordination with IT teams and thorough testing. Building rapport with users and collaborating across departments is key to resolving issues effectively and ensuring a smooth patient portal experience.

What is the difference between Associate Epic Mychart Analyst vs Epic Mychart Analyst?

AspectAssociate Epic Mychart AnalystEpic Mychart Analyst
CredentialsTypically requires an associate degree or relevant certificationUsually requires a bachelor's degree or equivalent experience
Work EnvironmentEntry-level, supporting implementation and troubleshootingMore experienced, involved in ongoing support and optimization
Employer & Industry UsageCommon in healthcare IT departments, hospitals, clinicsUsed across healthcare organizations for Epic system management
Search & Comparison IntentOften searched by those starting in Epic support rolesCompared by those seeking advanced Epic system positions

The main difference between an Associate Epic Mychart Analyst and an Epic Mychart Analyst lies in experience, responsibilities, and required credentials. The associate role is typically entry-level, focusing on support and troubleshooting, while the analyst position involves more advanced system management and optimization. Both roles are vital in healthcare IT environments that utilize Epic systems.

What are the most commonly searched types of Epic Mychart Analyst jobs in Michigan?

The most popular types of Epic Mychart Analyst jobs in Michigan are:

What are popular job titles related to Associate Epic Mychart Analyst jobs in Michigan?

For Associate Epic Mychart Analyst jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Associate Epic Mychart Analyst jobs in Michigan look for?

The top searched job categories for Associate Epic Mychart Analyst jobs in Michigan are:

What cities in Michigan are hiring for Associate Epic Mychart Analyst jobs?

Cities in Michigan with the most Associate Epic Mychart Analyst job openings:

Sr. Application Analyst - Epic | MyChart/EpicCare Link

Henry Ford Health System

Detroit, MI • On-site

$90 - $120/hr

Other

Medical, Dental, Vision

Re-posted 10 days ago


Henry Ford Health rating

7.0

Company rating: 7.0 out of 10

Based on 575 frontline employees who took The Breakroom Quiz

453rd of 898 rated healthcare providers


Job description

Sr. Application Analyst - Epic | MyChart/EpicCare Link

The Senior (Sr.) Application Analyst is responsible for participating in the overall design, implementation, training, documentation, operation, and support of Clinical or Business applications and reports. This includes contributing to the planning, design, implementation, and optimization of their specific application. The Sr. Application Analyst takes general direction from their supervisor or manager. The Sr. Application Analyst may in some instances also serve as a Helios liaison to their associated clinical or business departments throughout the system. This includes, but is not limited to, the assessment of optimization efforts to meet system goals including patient safety/quality of care, revenue capture and efficient operations. The Sr. Application Analyst performs these activities following Henry Ford Health standards and processes.

EDUCATION/EXPERIENCE REQUIRED:

  • Associates Degree / two (2) years of college required; Bachelor's degree preferred.
  • Requires more than two years of strong experience in one of the following:
  • Technical experience:
    • Strong knowledge of state-of-the art engineering approaches in design, build, testing, debugging problems, and ongoing technical support.
    • Able to articulate previous examples of workflows and processes associated with previous IT experience.

AND/OR

  • Clinical experience includes:
    • Strong knowledge/experience in clinical workflows and processes.
    • Able to articulate previous examples of workflows and processes associated with clinical experience integrated with IT solutions.

AND/OR

  • Specific knowledge of one or more of the following: bed management, registration, scheduling, revenue cycle reports, professional billing, hospital billing, medical records, or coding.
  • Additionally, must be able to articulate revenue cycle workflows and processes for one or more of the above areas with a focus on IT integrated solutions.

CERTIFICATIONS/LICENSURES REQUIRED:

  • Epic accreditation or certification in designated application (may hire into position without accreditation or certification but must attain accreditation or certification within first 6 months of hire to continue employment.)
Additional Information
  • Organization: Corporate Services
  • Shift: Day Job
  • Union Code: Not Applicable

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services - from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

The health and overall well-being of our team members is our priority. That's why we offer support in the various components of our team's well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity / Affiant Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.

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About Henry Ford Health

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Henry Ford Health provides a full continuum of services from Primary and Preventative care, to Complex and Cpecialty care, Health Insurance, a full suite of home health offerings, Virtual care, Pharmacy, Eye care and other Healthcare retail. It is one of the Nation’s leading Academic Medical Centers, recognized for Clinical excellence in Cancer care, Cardiology and Cardiovascular Surgery, Neurology and Neurosurgery, Orthopedics and Sports medicine, and Multi organ transplants. Consistently ranked among the top five NIH funded institutions in Michigan, Henry Ford Health engages in more than 2,000 research projects annually. Equally committed to educating the next generation of Health Professionals, Henry Ford Health trains more than 4,000 Medical students, Residents and fellows every year across 50+ accredited programs. With more than 33,000 valued team members, Henry Ford Health is also among Michigan’s largest and most Diverse employers, including nearly 6,000 physicians and researchers from the Henry Ford Medical Group, Henry Ford Physician Network and Jackson Health Network.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1915