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Associate Epic Mychart Analyst Jobs in Kentucky (NOW HIRING)

$92 - $164/hr

Analyze workflows, data collection, reporting needs, and technical issues to support solution ... Ambulatory, Care Everywhere, EpicCare Link or MyChart) * 5+ years of experience in the healthcare ...

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Associate Epic Mychart Analyst information

What are the key skills and qualifications needed to thrive as an associate Epic MyChart analyst?

To thrive as an Associate Epic MyChart Analyst, you need a solid understanding of healthcare workflows, data analysis, and at least a bachelor's degree in information technology, healthcare, or a related field, often accompanied by Epic MyChart certification. Familiarity with Epic Systems, EHR platforms, report-building tools, and ticketing systems is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help you collaborate with clinical staff and troubleshoot user issues. These competencies are crucial for ensuring seamless patient portal functionality and supporting high-quality patient engagement in healthcare organizations.

What is the difference between Associate Epic Mychart Analyst vs Epic Mychart Analyst?

AspectAssociate Epic Mychart AnalystEpic Mychart Analyst
CredentialsTypically requires an associate degree or relevant certificationUsually requires a bachelor's degree or equivalent experience
Work EnvironmentEntry-level, supporting implementation and troubleshootingMore experienced, involved in ongoing support and optimization
Employer & Industry UsageCommon in healthcare IT departments, hospitals, clinicsUsed across healthcare organizations for Epic system management
Search & Comparison IntentOften searched by those starting in Epic support rolesCompared by those seeking advanced Epic system positions

The main difference between an Associate Epic Mychart Analyst and an Epic Mychart Analyst lies in experience, responsibilities, and required credentials. The associate role is typically entry-level, focusing on support and troubleshooting, while the analyst position involves more advanced system management and optimization. Both roles are vital in healthcare IT environments that utilize Epic systems.

What are some common challenges faced by an associate Epic MyChart analyst when supporting end-users?

As an Associate Epic MyChart Analyst, one of the most common challenges is troubleshooting diverse user issues that arise from both patients and healthcare staff, often under tight time constraints. You'll be expected to quickly assess problems, ranging from account access difficulties to more complex system errors, while maintaining clear communication with non-technical users. Additionally, keeping up with frequent Epic updates and ensuring seamless rollout of new MyChart features can require close coordination with IT teams and thorough testing. Building rapport with users and collaborating across departments is key to resolving issues effectively and ensuring a smooth patient portal experience.

What is an associate Epic MyChart analyst?

An Associate Epic MyChart Analyst is an entry-level IT professional who specializes in supporting and optimizing the Epic MyChart application, which is a patient portal used in healthcare organizations. They assist with configuring, maintaining, and troubleshooting the MyChart system to ensure patients and healthcare providers have reliable access to health information and communication tools. Their duties often include user support, system testing, documentation, and collaborating with clinical and technical teams to implement updates or new features. This role typically requires knowledge of healthcare workflows, basic IT troubleshooting skills, and familiarity with the Epic electronic health record (EHR) system.

What are the most commonly searched types of Epic Mychart Analyst jobs in Kentucky?

The most popular types of Epic Mychart Analyst jobs in Kentucky are:

What are popular job titles related to Associate Epic Mychart Analyst jobs in Kentucky?

For Associate Epic Mychart Analyst jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Associate Epic Mychart Analyst jobs in Kentucky look for?

The top searched job categories for Associate Epic Mychart Analyst jobs in Kentucky are:

What cities in Kentucky are hiring for Associate Epic Mychart Analyst jobs?

Cities in Kentucky with the most Associate Epic Mychart Analyst job openings:

Infographic showing various Associate Epic Mychart Analyst job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Clinical Application Systems Analyst Epic - My Chart Senior, IS Patient Services, Days, Fully Remote

Norton Healthcare

Louisville, KY • On-site, Remote

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Norton Healthcare rating

7.5

Company rating: 7.5 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

233rd of 887 rated healthcare providers


Job description

Responsibilities
The Senior Clinical Applications Systems Analyst Epic- MyChart independently defines system objectives, requirements, scope, and impact based on needs of clinical operations. Develops or modifies clinical information technology procedures to solve complex healthcare problems, considers computer equipment capacity, and current system or network limitations. Analyzes and revises existing system logic and documents outcomes. Competent to work independently at all phases of clinical applications systems analysis and development. Studies clinical information technology systems' needs, investigates solutions, and presents recommendations to leadership and/or operational stakeholders. Responsible for being team lead as assigned by leadership. Regularly provides guidance and training to less experienced analysts. Responsible for quality assurance review, issue mitigation, and resolution. This employee serves as a liaison for technology system vendors, physicians, and other clinical operations leaders.
**This position offers a fully remote work opportunity. Employees in this role must reside in one of the following states to be considered for fully remote positions: Kentucky, Indiana, Missouri, Ohio, Tennessee, Alabama, Virginia, Mississippi, North Carolina, South Carolina**
Qualifications
Required:
  • With Bachelors degree: 5 years of experience in Clinical application support or Healthcare Information Technology
  • With Associates degree: 7 years of experience in Clinical application support or Healthcare Information Technology
  • Without Degree: 9 years of experience in Clinical application support or Healthcare Information Technology
  • EPIC Certification/Accreditation: Must obtain EPIC credential through either certification or accreditation

Desired:
  • Bachelors degree in healthcare related field, Information Technology, or Informatics

What Norton Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Norton Healthcare

Sourced by ZipRecruiter

Norton Healthcare is a not-for-profit hospital and health care system and is Louisville's second largest employer, with more than 18,000 employees, over 1,700 employed medical providers and approximately 2,000 total physicians on its medical staff. The system includes six hospitals (five in Louisville and one in Madison, Indiana) with 1,993 licensed beds, eight outpatient centers, 18 Norton Immediate Care Centers, eight Norton Prompt Care at Walgreens clinics and an expanded telehealth program. It provides care at more than 340 locations throughout Kentucky and Southern Indiana.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1988