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Mychart Jobs in Kentucky (NOW HIRING)

University of Kentucky

Nurse Clinical/UKHC

Lexington, KY · On-site

$28 - $39.10/hr

The ideal candidate for this job will be able to assist patients over the phone or via mychart message with various aspects of oncology care, perform central line care, and serve as a point person ...

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See Kentucky salary details

$16.5K

$54.6K

$109.4K

How much do mychart jobs pay per year?

As of Aug 4, 2026, the average yearly pay for mychart in Kentucky is $54,578.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $69,000.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a MyChart support specialist?

A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.

What are the key skills and qualifications needed to thrive in the MyChart position, and why are they important?

To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.

What is a MyChart?

A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.

What are popular job titles related to Mychart jobs in Kentucky? For Mychart jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Mychart jobs in Kentucky look for? The top searched job categories for Mychart jobs in Kentucky are:
Mychart jobs near you
Infographic showing various Mychart job openings in Kentucky as of July 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $54,578 per year, or $26.2 per hour.

Clinical Application Systems Analyst Epic - My Chart Senior, IS Patient Services, Days, Fully Remote

Norton Healthcare

Louisville, KY • On-site, Remote

Full-time

Re-posted 28 days ago

Norton Healthcare rating

7.4

Company rating: 7.4 out of 10

Based on 185 frontline employees who took The Breakroom Quiz

266th of 887 rated healthcare providers

Job description

Responsibilities
The Senior Clinical Applications Systems Analyst Epic- MyChart independently defines system objectives, requirements, scope, and impact based on needs of clinical operations. Develops or modifies clinical information technology procedures to solve complex healthcare problems, considers computer equipment capacity, and current system or network limitations. Analyzes and revises existing system logic and documents outcomes. Competent to work independently at all phases of clinical applications systems analysis and development. Studies clinical information technology systems' needs, investigates solutions, and presents recommendations to leadership and/or operational stakeholders. Responsible for being team lead as assigned by leadership. Regularly provides guidance and training to less experienced analysts. Responsible for quality assurance review, issue mitigation, and resolution. This employee serves as a liaison for technology system vendors, physicians, and other clinical operations leaders.
**This position offers a fully remote work opportunity. Employees in this role must reside in one of the following states to be considered for fully remote positions: Kentucky, Indiana, Missouri, Ohio, Tennessee, Alabama, Virginia, Mississippi, North Carolina, South Carolina**
Qualifications
Required:
  • With Bachelors degree: 5 years of experience in Clinical application support or Healthcare Information Technology
  • With Associates degree: 7 years of experience in Clinical application support or Healthcare Information Technology
  • Without Degree: 9 years of experience in Clinical application support or Healthcare Information Technology
  • EPIC Certification/Accreditation: Must obtain EPIC credential through either certification or accreditation

Desired:
  • Bachelors degree in healthcare related field, Information Technology, or Informatics

What Norton Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Norton Healthcare

Sourced by ZipRecruiter

Norton Healthcare is a not-for-profit hospital and health care system and is Louisville's second largest employer, with more than 18,000 employees, over 1,700 employed medical providers and approximately 2,000 total physicians on its medical staff. The system includes six hospitals (five in Louisville and one in Madison, Indiana) with 1,993 licensed beds, eight outpatient centers, 18 Norton Immediate Care Centers, eight Norton Prompt Care at Walgreens clinics and an expanded telehealth program. It provides care at more than 340 locations throughout Kentucky and Southern Indiana.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1988

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