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Associate Dispatcher Jobs in Ohio (NOW HIRING)

Compass Group

DISPATCHER

Dayton, OH · On-site

$20/hr

Prior dispatching and healthcare coordination experience preferred. * Perks: Willing to train ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

Dash Technolohgies INC

Dispatcher

North Canton, OH · On-site

Associate degree preferred or relevant equivalent experience 1-3 years of experience in customer service and/or call center Associates degree, preferred Responsibilities As a Dispatcher for Diebold ...

Mercy Health

Dispatcher - LACP Lima Dispatch

Lima, OH · On-site

Dispatcher - LACP Lima Dispatch Job Summary: Working under the direction of the Director of Flight ... High School Diploma or GED (required) Associate's degree (preferred) Licensure/Certification:

Alliance Material Handling, Inc

Dispatcher

Youngstown, OH · On-site

$24 - $30/hr

Associate's or Bachelor's Degree * Previous experience in dispatching, scheduling, or service coordination within a fast-paced environment * Strong organizational, communication, and multitasking ...

Alliance Material Handling, Inc

Dispatcher

Youngstown, OH · On-site

$24 - $30/hr

Associate's or Bachelor's Degree * Previous experience in dispatching, scheduling, or service coordination within a fast-paced environment * Strong organizational, communication, and multitasking ...

Three Point Solutions, Inc.

Dispatcher

North Canton, OH · On-site

Dispatcher Client: ATM Machines Manufacturing Company Location: North Canton, OH 44720 Duration: 12 ... Associate degree preferred (or equivalent relevant experience). * Proficiency in Microsoft Office ...

Three Point Solutions, Inc.

Dispatcher

North Canton, OH · On-site

Dispatcher Client: ATM Machines Manufacturing Company Location: North Canton, OH 44720 Duration: 12 ... Associate degree preferred (or equivalent relevant experience). * Proficiency in Microsoft Office ...

Three Point Solutions

Dispatcher

North Canton, OH · On-site

$19 - $20/hr

... associates, and business management team members * Share responsibility for meeting customer ... Dispatch calls to Flex Labor Partners and monitor through completion * Mark technician ...

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Associate Dispatcher information

What is an associate dispatcher?

Associate Dispatchers are entry-level professionals who coordinate and manage the communication and scheduling of vehicles, personnel, or shipments within an organization. They play a key role in ensuring that deliveries, service calls, or emergency responses are dispatched efficiently and on time. Their responsibilities typically include receiving and relaying information, maintaining records, and providing support to drivers or field staff. Associate Dispatchers often work in transportation, logistics, emergency services, or similar industries. Strong organizational, communication, and multitasking skills are essential for success in this role.

What skills and qualifications are needed to thrive as an associate dispatcher?

To thrive as an Associate Dispatcher, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and two-way radio communication is typically required. Effective communication, problem-solving abilities, and the capacity to remain calm under pressure are valuable soft skills in this role. These competencies ensure efficient coordination of resources, accurate information relay, and prompt response to emergencies or logistical needs.

What are common challenges associate dispatchers face when coordinating schedules and routes?

Associate Dispatchers often encounter challenges such as last-minute route changes, vehicle breakdowns, and communicating real-time updates to drivers and clients. Balancing multiple priorities while ensuring compliance with safety and regulatory requirements can also be demanding. Effective dispatchers develop strong organizational and problem-solving skills to handle these issues efficiently, often working closely with drivers, operations teams, and customer service representatives to ensure smooth operations.

What is the difference between Associate Dispatcher vs Dispatcher?

AspectAssociate DispatcherDispatcher
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often requires experience or certifications
Work EnvironmentEntry-level, supportive role within transportation or logistics teamsMore autonomous, responsible for managing daily dispatch operations
Employer UsageUsed in transportation, logistics, and delivery companies as an entry pointUsed across similar industries, often as a more experienced role
Search/Comparison IntentOften searched by job seekers starting in dispatch rolesCompared for increased responsibilities and experience

The main difference between an Associate Dispatcher and a Dispatcher lies in experience and responsibility. An Associate Dispatcher typically holds an entry-level position with basic responsibilities, while a Dispatcher manages more complex scheduling and coordination tasks. Both roles are essential in transportation and logistics industries, with the Associate Dispatcher serving as a stepping stone to becoming a full Dispatcher.

How to start an associate dispatcher with no experience?

To start as an associate dispatcher with no experience, focus on developing strong communication, organization, and problem-solving skills. Entry-level positions often require a high school diploma or equivalent, and some companies provide on-the-job training; obtaining relevant certifications or learning dispatch software can also improve your chances.

Is it hard to get hired as an associate dispatcher?

Getting hired as an associate dispatcher typically requires good communication skills, basic computer proficiency, and sometimes a relevant certification or experience in logistics or transportation. The hiring process can vary by company but generally involves an interview and background check; competition may be moderate depending on the location and industry demand.

What are the most commonly searched types of Dispatcher jobs in Ohio?

The most popular types of Dispatcher jobs in Ohio are:

What cities in Ohio are hiring for Associate Dispatcher jobs?

Cities in Ohio with the most Associate Dispatcher job openings:

Associate Dispatcher jobs near you
Infographic showing various Associate Dispatcher job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 28% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Dispatcher

North Canton, OH • On-site

Three Point Solutions, Inc.
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Three Point Solutions, Inc.external

Full-time

Re-posted 11 days ago

Job description

Job Title: Dispatcher
Industry: ATM Machines Manufacturing
Location: North Canton, OH 44720
Duration: 12 Months (Possibility of Extension)
Shift: Monday - Friday (1:30 PM - 9:30 PM)
Key Responsibilities:
• Provide Call Management System scheduling support to customers, field technicians, service delivery teams, and business management teams.
• Monitor and manage service calls to ensure Service Level Agreements (SLAs) are met.
• Dispatch service calls to technicians and Flex Labor Partners while ensuring timely completion.
• Review incoming service requests, determine urgency, and schedule resources accordingly.
• Continuously monitor technician availability and maximize workforce productivity.
• Escalate urgent service requests, technician issues, and operational concerns to management.
• Monitor duplicate calls and consolidate them when appropriate.
• Coordinate parts ordering, shipment tracking, and service scheduling with technicians.
• Follow up on incomplete service calls and ensure resolution.
• Participate in conference calls and provide analysis of call volumes, high-priority customers, and operational issues.
• Maintain accurate records of customer satisfaction, complaints, technician recognition, and field issues.
• Contact customers with estimated technician arrival times when required.
• Utilize geographic and team knowledge to optimize scheduling and resource allocation.
• Support special projects and high-visibility customer accounts.
• Perform additional dispatching and operational support duties as assigned.
Required Skills:
• Dispatching and scheduling coordination.
• Strong multitasking abilities with high attention to detail.
• Customer service and call center experience.
• Excellent verbal and written communication skills.
• Problem-solving and decision-making abilities.
• Ability to work independently with minimal supervision.
• Microsoft Office and general PC proficiency.
• Time management and organizational skills.
• Ability to prioritize tasks in a fast-paced environment.
• Team collaboration and coordination skills.
• Understanding of business efficiency and resource utilization.
Preferred Skills:
• Experience using Call Management Systems.
• Workforce scheduling and technician dispatch experience.
• Service operations coordination.
• SLA monitoring and performance tracking.
• Logistics or field service support experience.
• Experience working with remote field technicians.
• Reporting and operational analysis.
Education:
• Associate Degree preferred, OR
• Equivalent relevant work experience.
Experience:
• 1-3 years of customer service, dispatching, scheduling, call center, or service coordination experience.
• Experience supporting field service operations is highly preferred.
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