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Associate Customer Success Manager Jobs in Florence, SC

Rustman Agency

Client Success Trainee

Florence, SC · On-site

... relationship management. This role is ideal for someone who enjoys helping others, is detail ... detail Customer service or office experience is helpful but not required What We Offer ...

SPX

Customer Service Rep

Bennettsville, SC · On-site

$15.25 - $20.75/hr

... success. What You Can Expect in This Role (Job Responsibilities) While each day brings new opportunities at SPX, your core responsibilities will be: * Customer Order Management: Process customer ...

New

Roses Discount Stores

Customer Service Associate

Hartsville, SC · On-site

$12.50 - $17.25/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Management. Working Conditions: * Retail store environment where extended periods of standing are ...

Roses Discount Stores

Customer Service Associate

Darlington, SC · On-site

$13.25 - $18.25/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Management. Working Conditions: Retail store environment where extended periods of standing are ...

Roses Discount Stores

Customer Service Associate

Lake City, SC · On-site

$11.75 - $16.25/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Management. Working Conditions: * Retail store environment where extended periods of standing are ...

Roses Discount Stores

Customer Service Associate

Florence, SC · On-site

$14 - $19.25/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Management. Working Conditions: * Retail store environment where extended periods of standing are ...

Variety Stores LLC

Customer Service Associate

Darlington, SC · On-site

$13.25 - $18.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

Variety Stores LLC

Customer Service Associate

Mullins, SC

$12.50 - $17.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

Variety Stores LLC

Customer Service Associate

Lake City, SC

$11.75 - $16.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

Variety Stores LLC

Customer Service Associate

Florence, SC

$12 - $16.50/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

Variety Stores LLC

Customer Service Associate

Hartsville, SC

$12.50 - $17.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

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All JobsAssociate Customer Success JobsAssociate Customer Success Manager JobsAssociate Customer Success Manager Jobs in Florence, SC

Associate Customer Success Manager information

See Florence, SC salary details

$17.9K

$51.2K

$89.9K

How much do associate customer success manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for associate customer success manager in Florence, SC is $51,228.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $63,300.00 per year, depending on experience, location, and employer.

What does an associate customer success manager do?

An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.

What are the key skills and qualifications needed to thrive as an associate customer success manager, and why are they important?

To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.

What are the most common challenges faced by associate customer success managers in their first year, and how can they overcome them?

In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.

What is the difference between Associate Customer Success Manager vs Customer Success Manager?

AspectAssociate Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, more experience or certifications may be required
Work EnvironmentEntry-level, supporting customer onboarding and retentionMid-level, managing key accounts and strategic initiatives
Employer & Industry UsageCommon in SaaS and tech companiesUsed across various industries with customer success teams
Search & Comparison IntentOften searched by those starting in customer success rolesCompared by those seeking advancement or more responsibility

The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.

What are popular job titles related to Associate Customer Success Manager jobs in Florence, SC?

For Associate Customer Success Manager jobs in Florence, SC, the most frequently searched job titles are:

What job categories do people searching Associate Customer Success Manager jobs in Florence, SC look for?

The top searched job categories for Associate Customer Success Manager jobs in Florence, SC are:

What cities near Florence, SC are hiring for Associate Customer Success Manager jobs?

Cities near Florence, SC with the most Associate Customer Success Manager job openings:

Associate Customer Success Manager jobs near you

Client Success Trainee

Rustman Agency

Florence, SC • On-site

Full-time

Re-posted 9 days ago

Job description

About the Role
We are seeking a motivated and people-focused Client Success Trainee to join our growing team. In this entry-level position, you will receive hands-on training and mentorship to help you build the foundation for a long-term career in client support and relationship management. This role is ideal for someone who enjoys helping others, is detail-oriented, and is eager to learn.
Key Responsibilities
Learn how to onboard new clients and ensure a positive experience from day one
Support clients with product or service questions and help resolve concerns
Communicate with clients via phone, email, and video meetings
Identify client needs and coordinate internally to deliver the right solutions
Track all client interactions and activity using company systems
Participate in ongoing training and development with the client success team
Qualifications
Strong communication and interpersonal skills
Professional, friendly, and eager to provide excellent service
Organized with strong time management and follow-through
Comfortable with technology and willing to learn new systems
Self-motivated and coachable with a strong attention to detail
Customer service or office experience is helpful but not required
What We Offer
Comprehensive training and mentorship from experienced team members
Clear growth path into a Client Success Manager or Account Manager role
Flexible work environment with remote options
Supportive team culture focused on development and collaboration
Opportunities for bonuses and advancement based on performance
Apply now to launch your career in client success with a company that values people, service, and growth
Locations SC, Florence

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