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Associate Customer Success Manager Jobs in Butler, PA

Customer Service Associate

Aliquippa, PA · On-site

$13.75 - $18.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Customer Service Associate

Aliquippa, PA · On-site

$13.75 - $18.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Customer Service Associate

Rochester, PA · On-site

$13.25 - $18/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

Customer Service Associate

Rochester, PA · On-site

$13.25 - $18/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Customer Service Associate II

Cranberry Township, PA · On-site

$14 - $19.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Managing sales transactions while working assigned cash register * Maintaining security of cash and ...

Customer Service Associate II

Beaver Falls, PA · On-site

$13 - $18/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Managing sales transactions while working assigned cash register * Maintaining security of cash and ...

Customer Service Associate II

Beaver Falls, PA · On-site

$13 - $18/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Managing sales transactions while working assigned cash register * Maintaining security of cash and ...

Customer Service Associate I

Tarentum, PA · On-site

$13.25 - $18.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Customer Service Associate I

Allison Park, PA · On-site

$14.50 - $20/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Customer Service Associate I

Aliquippa, PA · On-site

$13.75 - $18.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the ...

Showing results 21-40

Associate Customer Success Manager information

See Butler, PA salary details

$16.7K

$47.8K

$83.8K

How much do associate customer success manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for associate customer success manager in Butler, PA is $47,772.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,300.00 and $59,000.00 per year, depending on experience, location, and employer.

What does an associate customer success manager do?

An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.

What are the key skills and qualifications needed to thrive as an associate customer success manager, and why are they important?

To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.

What are the most common challenges faced by associate customer success managers in their first year, and how can they overcome them?

In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.

What is the difference between Associate Customer Success Manager vs Customer Success Manager?

AspectAssociate Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, more experience or certifications may be required
Work EnvironmentEntry-level, supporting customer onboarding and retentionMid-level, managing key accounts and strategic initiatives
Employer & Industry UsageCommon in SaaS and tech companiesUsed across various industries with customer success teams
Search & Comparison IntentOften searched by those starting in customer success rolesCompared by those seeking advancement or more responsibility

The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.

What job categories do people searching Associate Customer Success Manager jobs in Butler, PA look for?

The top searched job categories for Associate Customer Success Manager jobs in Butler, PA are:

What cities near Butler, PA are hiring for Associate Customer Success Manager jobs?

Cities near Butler, PA with the most Associate Customer Success Manager job openings:

Customer Service Associate

MSA, The Safety Company

Cranberry Township, PA • On-site

$22.50/hr

Full-time

Re-posted 18 days ago


Job description

Overview
Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career.
At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day.
Are you in? Read on for more details about this particular role.
Responsibilities
1st Shift - Monday through Friday
Hybrid Opportunity - This role would require you to be on-site and able to work hybrid after a period of training time.
$22.50 per hour.
MSA Safety in Cranberry Township, PA is seeking an energetic individual to join our team as a Customer Service Associate to input orders, support our customers and to create and ensure a positive customer experience. If this sounds like an exciting opportunity, then we want to hear from you.
Duties and Responsibilities:
  • Fulfill order entry transactions following departmental processes.
  • Answer inbound and initiate outbound customer calls.
  • Build knowledge of all major product groups to properly support customer contacts.
  • Resolve customer issues and inquiries efficiently and effectively.
  • Process credit requests, resolve mis-shipments and provide proof of deliveries.
  • Provide customer support while expertly navigating between multiple computer sessions.
  • Resolve or investigate adequately before appropriately escalating calls to the next level.

Qualifications
Special knowledge, skills and abilities required:
  • Strong verbal and written communication skills.
  • Proficient in active listening to fully understand our customers' needs.
  • Excellent computer skills, including Microsoft Office.
  • Expertise in handling multiple tasks in high-volume, fast-paced work environment.
  • Proven ability to approach any change or new situation with a positive attitude.
  • Demonstrated ability to prioritize tasks to complete them in a timely and accurate manner, with supervision as needed.

Preferred:
  • Experience with Office 365, Salesforce, SAP, Esker.
  • Experience in order management systems.

Education and experience required:
  • High school diploma or equivalent.

Preferred:
  • Associates degree.
  • 1 year of experience in Customer Service and its related tasks.
  • SAP Order Management experience.

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