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Associate Customer Service Representative Jobs in Milwaukee, WI

FastSigns

Customer Service Representative

Waukesha, WI · On-site

$18 - $22/hr

Customer Service Representative FASTSIGNS #301301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus

Guhring Inc

Customer Service Representative

Brookfield, WI · On-site

$15 - $20.50/hr

Title Customer Service Representative About the Organization Guhring is a world-class manufacturer of round shank cutting tools for the metalworking industry, also a provider of top-quality coating ...

NEB Corp.

Customer Service Representative

West Bend, WI · On-site

$16.25 - $22/hr

Position Summary As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. As a Customer Service Representative, you ...

boelter

Customer Service Representative

Pewaukee, WI · On-site

$15.75 - $21.25/hr

CUSTOMER SERVICE REPRESENTATIVE Location: Pewaukee, Wisconsin Belong to the Boelter community that ... Associates/Bachelor's Degree preferred or 3-5 years related experience. Proficiency in Word, Excel ...

Boelter

Customer Service Representative

Pewaukee, WI · On-site

$15.75 - $21.25/hr

Customer Service Representative For 95 years, Boelter has been helping our customers create ... Education and/or Experience Associates/Bachelor's Degree preferred or 3-5 years related experience.

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Showing results 21-40

All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Milwaukee, WI

Associate Customer Service Representative information

See Milwaukee, WI salary details

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How much do associate customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for associate customer service representative in Milwaukee, WI is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $17.69 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.
What are the most commonly searched types of Customer Service Representative jobs in Milwaukee, WI? The most popular types of Customer Service Representative jobs in Milwaukee, WI are:
What cities near Milwaukee, WI are hiring for Associate Customer Service Representative jobs? Cities near Milwaukee, WI with the most Associate Customer Service Representative job openings:
Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $32,802 per year, or $15.8 per hour.

Customer Service Representative

CSN Collision Centres

Menomonee Falls, WI • On-site

$16 - $21.75/hr

Other

Re-posted 2 days ago

Job description

Customer Service Representative

Join Our Team! Be part of a fast-growing, family-owned business that's passionate about high-quality repairs and delivering exceptional customer service. With over 40 years of industry experience, 1Collision County Line is one of the strongest independent collision repair facilities in the Milwaukee area. As we continue to grow year over year, we're looking for enthusiastic, detail-oriented professionals to join our team.

Position Overview: As a Customer Service Representative (CSR), you will be the face of our shop and play a vital role in ensuring our customers receive the best experience possible. You'll support them throughout the entire repair process and work closely with our estimators, technicians, and insurance partners to deliver timely, transparent communication and excellent service.

Key Responsibilities:

  • Provide a welcoming and professional customer experience from start to finish
  • Guide customers through the collision repair process and answer questions
  • Gather vehicle photos and accident details to support estimators
  • Keep customers informed of repair status and updates
  • Verify insurance, liability, and rental coverage prior to appointments
  • Receive and process parts and sublet invoices; verify estimate accuracy
  • Conduct final quality control check before vehicle delivery
  • Assist with accounts receivable follow-up
  • Take on additional tasks and projects as assigned

Ready to grow with us? We're proud of our commitment to employee development and continued growth. This role has the potential to evolve into a larger opportunity as our company continues its strong upward trajectory.

Apply