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Associate Community Manager Jobs in Boston, MA (NOW HIRING)

Windsor Communities

Area Sales Manager

Boston, MA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Area Sales Manager | Windsor Village at Waltham, Edison on the Charles by Windsor, Windsor at ... Ensures sales associates and unguided tour technology effectively present the community(s), common ...

Bridgewell

Assistant Residential Manager 3

Andover, MA · On-site

$23.98 - $24.58/hr

  • Medical

  • Dental

  • Vision

  • PTO

Bridgewell strengthens communities by providing an unmatched range of social and human services ... DSP Certification, Associate or Bachelor's degree in a related field preferred.Minimum of one year ...

Bridgewell

Assistant Residential Manager 3

Topsfield, MA · On-site

$23.98 - $24.58/hr

  • Medical

  • Dental

  • Vision

  • PTO

Bridgewell strengthens communities by providing an unmatched range of social and human services ... DSP Certification, Associate or Bachelor's degree in a related field preferred.Minimum of one year ...

Bridgewell

Assistant Residential Manager 1

Swampscott, MA · On-site

$22.88 - $23.48/hr

  • Medical

  • Dental

  • Vision

  • PTO

Bridgewell strengthens communities by providing an unmatched range of social and human services ... Associate or Bachelor's degree in a related field preferred.Minimum of one year of experience ...

Windsor Communities

Area Sales Manager

Hopkinton, MA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Area Sales Manager | Windsor Village at Waltham, Edison on the Charles by Windsor, Windsor at ... Ensures sales associates and unguided tour technology effectively present the community(s), common ...

Fairfield Residential

Community Leasing Associate

Chelsea, MA

$23.25 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role As a Community Leasing Associate, you'll be the face of Fairfield for prospective ... Manage lease files and maintain accurate records. * Utilize Yardi software for leasing processes.

Fairfield Residential

Community Leasing Associate

Chelsea, MA

$23.25 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role As a Community Leasing Associate, you'll be the face of Fairfield for prospective ... Manage lease files and maintain accurate records. * Utilize Yardi software for leasing processes.

Fairfield

Community Leasing Associate

Chelsea, MA · On-site

$23.25 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role As a Community Leasing Associate, you'll be the face of Fairfield for prospective ... Manage lease files and maintain accurate records. * Utilize Yardi software for leasing processes.

Windsor Communities

Area Sales Manager

Westborough, MA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Area Sales Manager | Windsor Village at Waltham, Edison on the Charles by Windsor, Windsor at ... Ensures sales associates and unguided tour technology effectively present the community(s), common ...

Youre With US Inc

Community Based Case Manager

Salem, MA · On-site

$21 - $24/hr

Community Based Case Manager You're With Us! is a registered 501 (c)(3) non-profit organization and ... Associates Degree in Human Services or related field, or 1+ years of experience within a day or ...

Youre With US Inc

Community Based Case Manager

Salem, MA · On-site

$21 - $24/hr

Community Based Case Manager You're With Us! is a registered 501 (c)(3) non-profit organization and ... Associates Degree in Human Services or related field, or 1+ years of experience within a day or ...

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All JobsAssociate Community JobsAssociate Community Manager JobsAssociate Community Manager Jobs in Boston, MA

Associate Community Manager information

See Boston, MA salary details

$13

$27

$54

How much do associate community manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for associate community manager in Boston, MA is $27.61, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $32.40 per hour, depending on experience, location, and employer.

Are associate community managers in demand?

Associate community managers are in demand as organizations increasingly focus on online engagement and brand presence. The role often requires skills in social media, communication, and community management tools, making it a growing field for entry-level and mid-level professionals.

How does an associate community manager typically collaborate with other departments within an organization?

An Associate Community Manager frequently works alongside marketing, customer support, and product teams to ensure consistent messaging and address community needs. They often relay user feedback to product managers, help develop content strategies with marketing teams, and coordinate with customer support to resolve issues raised by community members. This cross-functional collaboration helps foster a strong community presence and ensures the organization's goals align with community interests.

What does an associate community manager do?

An Associate Community Manager is responsible for supporting the development and maintenance of online communities related to a brand, product, or organization. Their tasks typically include engaging with community members, answering questions, moderating discussions, and helping to execute community-driven events or campaigns. They often work closely with senior community managers and marketing teams to ensure a positive and inclusive environment. This role requires strong communication skills, empathy, and an understanding of social media platforms. The Associate Community Manager acts as a bridge between the organization and its community members.

What are the key skills and qualifications needed to thrive as an associate community manager, and why are they important?

To thrive as an Associate Community Manager, you need strong communication skills, community engagement experience, and a relevant degree such as marketing, communications, or a related field. Familiarity with social media management tools (like Hootsuite or Sprout Social), basic analytics platforms, and content management systems is often required. Excellent interpersonal skills, adaptability, and conflict resolution abilities help you foster a positive and active community environment. These skills and qualities are crucial for building brand loyalty, effectively managing online communities, and supporting organizational goals.

What is the difference between Associate Community Manager vs Community Manager?

AspectAssociate Community ManagerCommunity Manager
ResponsibilitiesSupports community engagement, assists with content creation, monitors online interactionsLeads community strategy, develops engagement campaigns, manages community growth
Required SkillsBasic social media skills, communication, customer serviceAdvanced communication, strategic planning, leadership
ExperienceEntry-level or 1-2 years in social media or community support3+ years in community management or related roles
Work EnvironmentSupportive team, collaborative online platformsLeadership role, cross-department collaboration

The Associate Community Manager typically supports and assists in community engagement activities, focusing on entry-level tasks. In contrast, the Community Manager takes on a leadership role, developing strategies and managing overall community growth. Both roles require strong communication skills, but the Community Manager usually has more experience and responsibility.

What are the most commonly searched types of Community Manager jobs in Boston, MA? The most popular types of Community Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Associate Community Manager jobs? Cities near Boston, MA with the most Associate Community Manager job openings:
Associate Community Manager jobs near you
Infographic showing various Associate Community Manager job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $57,427 per year, or $27.6 per hour.

Area Sales Manager

Windsor Communities

Boston, MA

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Windsor Communities rating

9.3

Company rating: 9.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

5th of 202 rated real estate companies

Job description

Area Sales Manager | Windsor Village at Waltham, Edison on the Charles by Windsor, Windsor at Hopkinton, The Victor by Windsor, Waterside Place by Windsor, and Windsor Ridge at Westborough - Waltham / Metro West / Boston Clusters

As an Area Sales Manager, you'll lead and manage a sales team to achieve targets and drive business growth for approximately 750 to 1500 total units. Your focus will be on developing sales strategies, building customer relationships, and executing sales plans. You should be results oriented with strong leadership skills and a proven track record in sales management. In this role, you'll oversee sales, prop-tech initiatives, and site-level marketing for the assigned property(s). Collaboration with the Strategic Services Teams will be essential for success. You'll maximize sales opportunities, optimize prop-tech initiatives, and enhance site-level marketing. Additionally, you'll be responsible for hiring, training, and managing the sales team in coordination with the Community Manager(s) to achieve revenue goals. Your knowledge of the competitive landscape, market trends, and effective sales techniques will be crucial. With your leadership, motivation, and alignment with Windsor's values, you'll drive sales, improve resident retention, and optimize revenue efforts.Embodies our mission of providing homes where people are truly cared for, while upholding our values of accountability, inclusivity, energy, and courage.
For the fifth year in a row, Windsor Communities is the recipient of the2025 Kingsley Excellence Award achieving the top award for Overall Customer Service.
Sales Strategy:
  • Develops and implements effective sales strategies, ensuring alignment with overall business objectives.
  • Ensures sales associates and unguided tour technology effectively present the community(s), common areas, vacant apartments, and identified unguided tour apartments to prospects and demonstrate its features and benefits.
  • Ensures sales teams obtain and improve essential sales skills and competencies required for success through ongoing on-the-job skills development, informal one-on-one or group training, modeling, and role play.
  • Reviews Customer Experience Snapshot program results with associates, provides coaching and feedback based on results and observation, and holds associates accountable for completing recommended sales training resources.
  • Ensures exemplary presentation and appearance of property, common areas, vacants, and made ready apartments for prospects and residents by sales team.
  • Collects, evaluates, and shares data concerning the local, state, and national economy, impacting local rental market conditions. This encompasses factors such as corporate activities, school and crime ratings, and more.
  • Insider expert on surrounding area, job market, local businesses, community activities, and community demographic life-style preferences. Conducts bi-annual competitor shopping.
  • Stays informed about local legislation pertaining to pricing regulations for assigned properties, such as rent control, anti-price gouging measures, affordable programs, and similar initiatives.
  • Tracks the progress of established sales strategies by monitoring sales-related Power BI (Business Intelligence) Dashboards, RealPage Performance Analytics, and supplementary reports.
  • Monitors daily leasing activity for assigned property(s) including incoming prospect leads, tour activity, and follow-up communication.
  • Conducts a weekly audit to monitor the closing ratios of the sales team for guided and unguided tours and implements appropriate measures to enhance any closing ratio that falls below company standards.
  • Monitors and actively contributes to improving sales-related benchmarks on the Scorecard in collaboration with Operations Leadership.
  • Ensures all sales related corporate programs and technology are executed on and results or usage meet company expectations. Corporate programs including but not limited to Lead Management, AI, Realync, Bilt, Happy Co, etc.
  • Partners with the Pricing and Revenue Management Department and Operations Leadership to provide local market insight, site specific knowledge, and sales associate progress in support of the pricing strategy.
  • Partners with the Marketing Department and Operations Leadership to execute on all assigned sales related playbooks.
Marketing:
  • Review and approve EliseAI Knowledge suggested property content changes in the EliseAI dashboard as needed.
  • Conduct monthly audit of Yardi Call Center RentCafe Connect notes and Funnel Community page to ensure the information is accurate and timely.
  • Identify reputation management trends for assigned communities using monthly Kingsley and J Turner ORA data, and work with teams on action plans.
  • Perform Digital Marketing Review quarterly on assigned communities.
  • Generate Marketing Scorecards as requested to monitor property performance.
  • Evaluate Social Media plans for properties. Assist with developing structure to ensure properties are set up for posting success. Execute site level social media if needed.
  • Review and approve Realync videos for advertising syndication as submitted by assigned communities.
  • Support Realync video and virtual tour production as needed to support unit level merchandizing and successful leasing.
  • Collaborate with the Marketing Department to review and provide feedback on market level content (marketing copy and imagery) generated for Windsorcommunities.com as requested.
  • Support SGT initiative by understanding company goals, reviewing reports to gauge property adoption, and working with teams to evolve sales strategies.
Leading and Managing:
  • Models and instills the company's mission, vision, and values in all associates and fosters an environment that promotes success.
  • Supervises all sales associates.
  • Focus on achieving all occupancy and leased percentage budget expectations. Proactively develops and implements plans to positively affect occupancy.
  • Partners with the Human Resources Department by ensuring completion of all administration duties for all new and tenured sales associates in accordance with company policies and procedures, such as New Hire Paperwork, Annual Compliance, Performance Evaluations, etc.
  • Partners with the Learning & Development Department to effectively implement and reinforce national sales training solutions, fostering continuous growth and success among associates and ensures all direct report associates attend and complete onboarding, on-going, Fair Housing, and annual compliance training.
  • Responsible for onboarding and orientation of all new sales associates including introducing them to the company, its culture, and providing an overview of the products, services, systems, and sales processes.
  • Continuously monitors performance of sales team, identifies areas of opportunity, and provides real-time feedback, coaching and training support to help individuals meet expectations.
  • Puts forth and oversees sales goals tailored to each site, as well as individual goals for sales associates on a weekly and monthly basis.
  • Conducts weekly sales meetings to provide feedback and guidance on overall sales related performance goals and expectations.
  • Conducts bi-weekly one-on-one sessions with associates to establish performance expectations, define individual goals, offer coaching and feedback, and leverage accountability opportunities.
  • Maintains daily communication with Operations Leadership to deliver updates on the sales program.
  • Partners with Talent Acquisitions team and Operations Leadership to identify and hire all incoming sales associates.
Customer Focus:
  • Build and nurture strong customer relationships to drive sales and enhance customer loyalty.
  • Focus on maintaining and achieving set company goals for positive customer relationships with both prospect and residents monitored through customer survey program.
  • Implements and contributes to the online reputation plan set by the Operations Leadership.
  • Monitors and maintains property sales related daily social media presence.
Administrative Support:
  • Delegates sales related tasks to sales associates.
  • Creates the sales associates staffing schedule for assigned property(s), ensuring adequate coverage for the sites, and fulfilling occupancy requirements.
  • Approves all sales associates timecards and personal time off requests in adherence to local and state laws and company policies.
  • Manages associate overtime compensation in adherence to local and state laws and company policies.
  • Monitors Lease Expiration Management Reports and works with Pricing and Revenue Management team to ensure appropriate LEM (Lease Expiration Management) efforts are in place.
  • Weekly updates LRO with competitor pricing and relevant information. Also, participates in bi-weekly Pricing & Revenue Management calls, contributing valuable insights to pricing strategies.
Performance Expectations:
  • Ensures sales associates for the assigned property(s) consistently maintain or surpass the closing ratio outlined in the Closing Ratio Policy.
  • Ensures sales associates consistently maintain or surpass outlined follow-up expectations according to Follow-Up Expectations Policy.
  • Ensures sales associates consistently maintain or surpass sales presentation expectations of the Customer Experience Snapshot program.
  • Achieves Budgeted Occupancy Percentage at all assigned properties.
Role Expectations:
  • Reports on monthly leasing activity and established leasing goals to the Operations Leadership team.
  • Ensures adherence of all sales associates to rental related policies and procedures.
  • Ability to demonstrate proficiency in Microsoft 365 product suite, CRM, Canva, Power BI, Property Management Software, and LRO.
  • Weekend work hours required as needed to achieve sales targets and ensure proper sales staffing is available.
  • Performs all duties and responsibilities incumbent upon a Leasing Consultant and Area Leasing Specialist as needed.
  • Performs other responsibilities as directed.
Compensation:
Annual: Starting at $90,000 annually. The full range is $90,000 - $113,000 depending on years of experience, tenure, and location.
Bonus: Average monthly bonus potential is 20% of base salary paid out quarterly.

Total Starting Annual Compensation Potential:

  • $108,000 ($90,000 + 18,000 bonus potential)
Benefits:
  • 20% off housing at any Windsor Community!
  • Comprehensive benefits package, including medical, dental, vision, 401k, and PTO.
    • 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave after completing one year of employment, 10 paid holidays annually, and up to 3 floating days.
  • Opportunities for growth-we invest in our team's development.
How we value your hard work:
  • Monthly sales & customer service recognition
  • Bi-annual regional sales, service & performance awards

Windsor Communities provides training, mentoring, growth, and advancement opportunities for our valued associates. Start your Windsor career now!

Windsor Communities is dedicated to creating exceptional experiences for both residents and associates.
Join a growing organization that embodies our core values of "Accountable, Inclusive, Energizing and Courageous," Windsor's mission is to create communities where people feel truly cared for. Start your Windsor career now!
The company participates in the federal government's E-Verify program, which confirms employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security.Click here for the "Notice of E-Verify Participation" and "Right to Work".

Windsor Property Management Company is an Equal Opportunity Employer.
Employment Type: Full-Time

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