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Associate Account Representative Jobs in Houston, TX

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Associate Account Representative information

See Houston, TX salary details

$28.2K

$54.3K

$74.5K

How much do associate account representative jobs pay per year?

As of Aug 12, 2026, the average yearly pay for associate account representative in Houston, TX is $54,256.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $61,600.00 per year, depending on experience, location, and employer.

What does an associate account representative do?

An Associate Account Representative typically supports senior account executives in managing client relationships and ensuring customer satisfaction. Their duties often include assisting with customer inquiries, processing orders, preparing sales presentations, and maintaining account records. They serve as a key point of contact for clients, helping to resolve issues and communicate client needs to internal teams. This entry-level position is a stepping stone to more advanced roles in account management and sales.

What is the difference between Associate Account Representative vs Customer Service Representative?

AspectAssociate Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, client interaction, sales supportCall centers, retail, or office settings, customer interaction
Employer & Industry UsageSales, finance, insurance, telecommunicationsRetail, telecom, banking, service industries
Common Search & ComparisonSales support, client management, account handlingCustomer support, issue resolution, service inquiries

The main difference is that Associate Account Representatives focus on supporting client accounts and sales activities, often working closely with sales teams, while Customer Service Representatives primarily handle customer inquiries and support. Both roles require strong communication skills, but the Associate Account Representative role typically involves more sales-related tasks and account management responsibilities.

What are some common challenges faced by associate account representatives in their first year, and how can they be overcome?

Associate Account Representatives often encounter challenges such as managing a high volume of client communications and learning to juggle multiple accounts simultaneously. Adapting to new CRM systems, understanding client needs quickly, and developing effective time-management skills are crucial in this role. Building strong relationships with senior account managers and proactively seeking feedback can help new associates overcome these hurdles and accelerate their learning curve. Staying organized and asking clarifying questions early on will also contribute greatly to their success.

What are the key skills and qualifications needed to thrive as an associate account representative, and why are they important?

To thrive as an Associate Account Representative, you need strong customer service skills, attention to detail, and a bachelor's degree in business or a related field. Familiarity with CRM software, sales tracking tools, and proficiency in Microsoft Office are typically expected. Excellent communication, problem-solving abilities, and adaptability help you build client relationships and manage multiple priorities. These skills ensure effective support for clients, drive account growth, and contribute to overall team success.
What are the most commonly searched types of Account Representative jobs in Houston, TX? The most popular types of Account Representative jobs in Houston, TX are:
What cities near Houston, TX are hiring for Associate Account Representative jobs? Cities near Houston, TX with the most Associate Account Representative job openings:
Associate Account Representative jobs near you
Infographic showing various Associate Account Representative job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,256 per year, or $26.1 per hour.

Patient Account Representative

US Physical Therapy

Houston, TX

$17.50 - $23/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 18 days ago

U.S. Physical Therapy rating

5.5

Company rating: 5.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Company Description

U.S. Physical Therapy, Inc. ("USPh"), founded in 1990, is a publicly held company that operates 700+ outpatient physical and/or occupational therapy clinics in 44 states. As one of the largest publicly traded, pure-play operators of outpatient physical and occupational therapy clinics, we are currently experiencing an exhilarating period of growth. Our clinics provide pre-and post-operative care for various orthopedic-related disorders and sports-related injuries, rehabilitation of injured workers, and preventative care.

Job Description

It is an exhilarating time of growth for USPh, and we are hiring a Patient Account Representative with strong technical ability and business acumen to join our expanding Houston team. Your role will be critical in our billing and claims department, and you will be asked to facilitate procedural requirements, including data elements, insurance verification, authorization for services, and collections for all patient portions, including prior balances.

Responsibilities:

  • Work closely with patients to resolve billing and payment issues.
  • Research and resolve discrepancies in patient accounts.
  • Process payments and refunds.
  • Review and update patient insurance information.
  • Communicate with insurance companies to obtain prior authorizations and verify coverage.
  • Follow up on unpaid claims and denials.
  • Maintain accurate and up-to-date patient account information.
  • Provide excellent customer service to patients and healthcare providers.
  • Collaborate with other departments to improve processes and ensure timely reimbursement.
  • Maintain knowledge of current insurance regulations and coding requirements.
Qualifications
  • High school diploma or equivalent required; Associate's or Bachelor's degree preferred
  • 1-2 years of experience in medical billing and collections
  • Knowledge of medical billing and coding, insurance regulations, and healthcare reimbursement policies
  • Strong attention to detail and ability to work independently
  • Excellent communication and customer service skills
  • Proficient in Microsoft Office, Waystar, Japari and other computer programs

Additional Information

Benefits:

  • Competitive compensation
  • Front Office Monthly Incentive based on meeting metrics
  • Excellent benefits package including 401k, health, dental, and generous paid time off
  • Multiple opportunities for professional development, specialization, and leadership
  • Employee discount plans
  • Employee Assistance Program (EAP)
  • Investment from a company that wants you to succeed and thrive.

What U.S. Physical Therapy employees say

Pay

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