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Associate Account Representative Jobs in Indiana

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Associate Account Representative information

See Indiana salary details

$28.1K

$54.1K

$74.2K

How much do associate account representative jobs pay per year?

As of Aug 11, 2026, the average yearly pay for associate account representative in Indiana is $54,062.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $61,400.00 per year, depending on experience, location, and employer.

What does an associate account representative do?

An Associate Account Representative typically supports senior account executives in managing client relationships and ensuring customer satisfaction. Their duties often include assisting with customer inquiries, processing orders, preparing sales presentations, and maintaining account records. They serve as a key point of contact for clients, helping to resolve issues and communicate client needs to internal teams. This entry-level position is a stepping stone to more advanced roles in account management and sales.

What is the difference between Associate Account Representative vs Customer Service Representative?

AspectAssociate Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, client interaction, sales supportCall centers, retail, or office settings, customer interaction
Employer & Industry UsageSales, finance, insurance, telecommunicationsRetail, telecom, banking, service industries
Common Search & ComparisonSales support, client management, account handlingCustomer support, issue resolution, service inquiries

The main difference is that Associate Account Representatives focus on supporting client accounts and sales activities, often working closely with sales teams, while Customer Service Representatives primarily handle customer inquiries and support. Both roles require strong communication skills, but the Associate Account Representative role typically involves more sales-related tasks and account management responsibilities.

What are some common challenges faced by associate account representatives in their first year, and how can they be overcome?

Associate Account Representatives often encounter challenges such as managing a high volume of client communications and learning to juggle multiple accounts simultaneously. Adapting to new CRM systems, understanding client needs quickly, and developing effective time-management skills are crucial in this role. Building strong relationships with senior account managers and proactively seeking feedback can help new associates overcome these hurdles and accelerate their learning curve. Staying organized and asking clarifying questions early on will also contribute greatly to their success.

What are the key skills and qualifications needed to thrive as an associate account representative, and why are they important?

To thrive as an Associate Account Representative, you need strong customer service skills, attention to detail, and a bachelor's degree in business or a related field. Familiarity with CRM software, sales tracking tools, and proficiency in Microsoft Office are typically expected. Excellent communication, problem-solving abilities, and adaptability help you build client relationships and manage multiple priorities. These skills ensure effective support for clients, drive account growth, and contribute to overall team success.
What are the most commonly searched types of Account Representative jobs in Indiana? The most popular types of Account Representative jobs in Indiana are:
What cities in Indiana are hiring for Associate Account Representative jobs? Cities in Indiana with the most Associate Account Representative job openings:
Infographic showing various Associate Account Representative job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,062 per year, or $26 per hour.

Restoration - Sales Account Representative

ServiceMaster Restore 11359 - Indianapolis

Indianapolis, IN โ€ข On-site

$60K - $80K/yr

Full-time

Retirement, PTO

Re-posted 19 days ago


Job description

Benefits:
  • Bonus based on performance
  • Free uniforms
  • Paid time off
  • Training & development
  • 401(k)

Position Overview
Manages relationships with current customers and referral sources. Prospects for additional revenue opportunities.
 
Job Responsibilities
  • Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects
  • Prospects and develops new sales leads in assigned verticals
  • Create, manage, and maintain key relationships with insurance agents, adjusters’ other key relationships
  • Continually builds product knowledge and refines sales techniques for specific relationship types and verticals
  • Prepares documents for job file reviews with current and prospective clients
  • Documents and reports on key referral-source relationships weekly and monthly
  • Participates in collections efforts with non-residential customers when necessary
  • Resolves issues with customers
 
Job Requirements
  • High school graduate or equivalent; college degree preferred
  • 1-2 years experience in the Disaster Restoration field; IICRC Certifications preferred
  • 6-12 months of sales experience or prior sales training is highly desired, but not required
  • Valid Driver's License and satisfactory driving record
  • Good verbal and written and communication skills
  • Good customer service skills
  • Highly motivated, strong work ethic and enjoy the selling process
  • Build rapport easily and establish trust, leading to lasting customer relationships
  • Can effectively present information to customers one-on-one and in small groups
  • Has a good aptitude for basic math-- necessary for doing calculations related to the sales process
  • Local and regional travel may be required for trade shows, training, networking events and for selling services immediately after catastrophic events
  • Some work required outside of traditional working hours to network and represent the company at business social events
  • Skilled using social media and other web-based sales tools
 
Physical Demands and Working Conditions
The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to: 
  • Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. 
  • Sit for long periods of time while using office equipment such as computers, phones etc. 
  • Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment. 
  • Express or exchange ideas with others quickly, accurately, and receive and act on detailed information. 
  • Close visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screen and expansive reading.  
  • Be exposed to various inside working conditions: The change of building environment such as with or without air conditioning and heating.
 
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.