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Assistant Jobs in Lancaster, PA (NOW HIRING)

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA seeks to ...

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA seeks to ...

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA seeks to ...

New

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under ...

New

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA seeks to ...

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA seeks to ...

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA seeks to ...

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. You have a ...

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA seeks to ...

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. You have a ...

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. You have a ...

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA seeks to ...

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Assistant information

What is an assistant?

Assistants are professionals who provide administrative, organizational, or personal support to individuals or teams within a company or organization. Their tasks can include managing schedules, handling correspondence, organizing meetings, preparing documents, and performing various clerical duties. Depending on the workplace, assistants may also help with research, travel arrangements, or basic project management. Their role is essential for ensuring that operations run smoothly and efficiently. Assistants often serve as the first point of contact and play a key part in facilitating communication and workflow.

What are the key skills and qualifications needed to thrive as an assistant, and why are they important?

To thrive as an Assistant, strong organizational abilities, time management, and proficiency in office procedures are essential, typically supported by a high school diploma or associate degree. Familiarity with office software like Microsoft Office Suite, calendar management tools, and basic bookkeeping systems is often required. Excellent communication, discretion, and adaptability are standout soft skills for this role. These competencies ensure efficient support to teams or executives, helping organizations operate smoothly and effectively.

How do assistants typically manage competing priorities and last-minute requests?

Assistants often juggle multiple tasks and must adapt quickly to shifting priorities, especially when supporting busy executives or teams. Effective time management, clear communication, and proactive organization are crucial for handling last-minute requests. Many Assistants rely on digital tools such as calendars, task managers, and communication platforms to stay organized and ensure nothing falls through the cracks. Building strong relationships with colleagues also helps in coordinating tasks and setting realistic expectations when urgent needs arise.

What is the difference between Assistant vs Receptionist?

AspectAssistantReceptionist
Primary RoleSupports specific departments or executives with administrative tasksManages front desk, greets visitors, handles phone calls
Work EnvironmentOffice settings, often within teams or departmentsFront office, reception area, customer-facing roles
Required CredentialsHigh school diploma; sometimes additional certificationsHigh school diploma; customer service skills
Common UsageAssisting managers, executives, or teams with administrative supportHandling visitor inquiries, scheduling, and front desk operations

While both roles involve administrative tasks, assistants typically provide support to specific departments or individuals, whereas receptionists focus on front desk duties and visitor management. The assistant role often requires more specialized support skills, while receptionists primarily handle customer interactions and front office responsibilities.

What are the types of assistants?

Assistants can be categorized into various types based on their roles, such as administrative assistants who handle office tasks, executive assistants who support high-level management, virtual assistants who work remotely, and specialized assistants like legal or medical assistants. Each type requires specific skills, tools, and sometimes certifications, and they may work in different environments or schedules depending on the role.

What can I do as an assistant?

As an assistant, you can perform tasks such as managing schedules, organizing files, handling correspondence, and providing administrative support. The role often requires strong organizational skills, communication abilities, and proficiency with office software. Assistants may work in various settings including offices, healthcare, or legal environments, and some positions require specific certifications or experience.

What is an assistant in a job?

An assistant in a job is a person who provides support to managers, teams, or departments by handling tasks such as scheduling, correspondence, data entry, and other administrative duties. They often use tools like calendars, email, and office software and may require organizational and communication skills. The role can vary across industries and may involve specific certifications or training depending on the field.

What are popular job titles related to Assistant jobs in Lancaster, PA?

For Assistant jobs in Lancaster, PA, the most frequently searched job titles are:

What cities near Lancaster, PA are hiring for Assistant jobs?

Cities near Lancaster, PA with the most Assistant job openings:

Infographic showing various Assistant job openings in Lancaster, PA as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Claims Operations Technician

CNA

Wyomissing, PA โ€ข On-site

Full-time

Re-posted 14 days ago


Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA's benefits, check out our Candidate Guide.
Under general supervision, responsible for timely and accurate processing of non-technical claim duties, utilizing procedures and processes to perform routine activities. Analyzes and troubleshoots to resolve complex activities.
Shift can be between 10am-6:15.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Completes regulatory forms timely in accordance with regulations by evaluating claim information. Provides information to claim adjusting staff from regulatory websites.
Completes data or makes data corrections based on set requirements or procedures within claim file information utilizing multiple claim systems that support P&C Claim.
Performs various financial transactions such as paying bills, payment transfer, cashier processing, etc. utilizing set procedures and guidelines.
Collaborates with underwriting, insureds, claimants, providers, vendors or claim adjusters utilizing various methods to obtain and provide information related to claim support activities.
Completes form letters or documents based on procedures or set requirements.
May receive new claim notices, confirm coverage, and/or verify applicability of coverage to the claim.
Serves as Day to day resource for procedural or process questions.
Accountable for reviewing and reconciling reports for data or financial transactions related to claims.
May perform routine processing within designated authority on medical only claims, following jurisdictional parameters.
May complete special projects as necessary.
Reporting Relationship
Typically Supervisor or above
Skills, Knowledge and Abilities
1. Ability to navigate multiple system applications.
2. Knowledge of P&C insurance products and services.
3. Ability to produce high quality outcomes in a highly productive environment.
4. Ability to evaluate information within a claim file to execute upon various tasks.
5. Strong data entry skills and attention to detail.
6. Good verbal and written communication skills.
7. Good organizational and follow-up skills.
8. Good listening and customer service skills.
9. Ability to work independently.
10. Ability to make sound judgments based on available information.
11. Knowledge of Microsoft Office Suite and other business related software.
Education and Experience
1. High school diploma, GED or equivalent experience. Some college preferred. 2. Typically a minimum of one to three years experience in office operations and one to two years experience in Property and Casualty line of business preferred.
CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com