ZipRecruiter

Log In

1

Assistant Walmart Call Center Jobs in Raleigh, NC

Aston Carter

Client Support Representative

Raleigh, NC · On-site

$16 - $21.25/hr

Experience in healthcare administration or customer service, such as Healthcare Receptionist, Medical Office Assistant, Healthcare Call Center Representative, Patient Access Representative, Pharmacy ...

New

Avcend

Customer Support Representative

Cary, NC · On-site

$20/hr

* Handle inbound and outbound calls related to pharmacy services * Assist patients with prescription ... At least 1 year of recent call center experience * Strong communication and customer service skills

NCSU

Trainer

Raleigh, NC · On-site

Provide and collect evaluative data and assist in its interpretation and dissemination * Engage with training and center staff to create, refine, and complete presentations, disseminations of work ...

LC SERVICES 1 LLC

Patient Care Coordinator

Raleigh, NC · On-site

$15.50 - $20.25/hr

Collect and enter accurate patient and insurance information * Assist with basic insurance ... Call center or phone-based customer service experience strongly preferred * Strong verbal and ...

LC SERVICES 1 LLC

Patient Care Coordinator

Raleigh, NC · On-site

$15.50 - $20.25/hr

Collect and enter accurate patient and insurance information * Assist with basic insurance ... Call center or phone-based customer service experience strongly preferred * Strong verbal and ...

previous pagenext page

Showing results 21-40

All JobsWalmart Call Center JobsAssistant Walmart Call Center JobsAssistant Walmart Call Center Jobs in Raleigh, NC

Assistant Walmart Call Center information

See Raleigh, NC salary details

$8

$18

$28

How much do assistant walmart call center jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for assistant walmart call center in Raleigh, NC is $18.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.58 per hour, depending on experience, location, and employer.

What are some common challenges faced by an assistant in a Walmart call center, and how can they be effectively managed?

Assistants in Walmart Call Centers often encounter high call volumes and the need to address a wide range of customer concerns efficiently. Balancing speed with quality of service can be challenging, especially during peak hours or promotional periods. Effective time management, active listening, and utilizing available support resources are key strategies to handle these challenges. Additionally, working closely with team leads and leveraging internal knowledge bases can help resolve complex issues and maintain customer satisfaction.

What is an assistant Walmart call center?

Assistant Walmart Call Center jobs involve supporting the operations of Walmart's customer service call centers. Employees in these roles typically handle customer inquiries, assist with order tracking, resolve issues, and provide information about Walmart products and services. They may also help escalate complex problems to supervisors, document customer interactions, and ensure a positive customer experience. Strong communication skills and the ability to work in a fast-paced environment are important for this job.

What are the key skills and qualifications needed to thrive as an assistant in a Walmart call center?

To thrive as an Assistant in a Walmart Call Center, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency is important for managing customer interactions and information efficiently. Excellent communication, patience, and stress management are crucial soft skills for handling diverse customer concerns and maintaining professionalism. These skills ensure effective resolution of customer issues, enhance customer satisfaction, and contribute to the overall success of the call center team.

What is the difference between Assistant Walmart Call Center vs Customer Service Representative?

AspectAssistant Walmart Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, fast-paced, team-orientedRetail or call center, customer-facing, dynamic
Employer & IndustryWalmart, retail industryVarious industries including retail, telecom, and services
Common Search & ComparisonYesYes

The Assistant Walmart Call Center typically involves supporting Walmart customers via phone or online, focusing on order assistance and issue resolution. Customer Service Representatives work across various industries, providing direct customer support. While both roles require strong communication skills and basic computer knowledge, the Assistant Walmart Call Center role is specific to Walmart's retail environment and call center operations, whereas Customer Service Representatives may work in diverse settings. Understanding these differences helps job seekers find the right fit based on industry and work environment preferences.

What are the most commonly searched types of Walmart Call Center jobs in Raleigh, NC?

The most popular types of Walmart Call Center jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Assistant Walmart Call Center jobs?

Cities near Raleigh, NC with the most Assistant Walmart Call Center job openings:

Assistant Walmart Call Center jobs near you
Infographic showing various Assistant Walmart Call Center job openings in Raleigh, NC as of June 2026, with employment types broken down into 4% As Needed, 43% Full Time, 45% Part Time, 1% Temporary, 6% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,307 per year, or $18.4 per hour.

Certified Medical Assistant (CMA) - Patient Engagement Center

Duke University

Durham, NC • On-site

$16.50 - $21.25/hr

Full-time

Re-posted 9 days ago

Duke University rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

485th of 618 rated colleges and universities

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke Primary Care
Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.
Certified Medical Assistant - Patient Engagement Center
**$7,500 Commitment Bonus for Eligible Candidates**
Certified Medical Assistant certification is required prior to beginning position.
The Duke Primary Care Patient Engagement Center (DPC PEC) is a high-volume, patient-focused call center that plays a key role in supporting the entire Duke Primary Care network. Handling over 3,500 calls each day, the center provides telephonic assistance for a wide range of needs-including acute and chronic conditions, preventative care, specialty referrals, and prescription refill requests. Staff also manage a dedicated prescription refill line and ensure patient messages are returned promptly and with compassion. With a strong focus on clear, consistent, and caring communication, the DPC PEC helps patients stay connected to their care teams and feel supported every step of the way.
Location: 14 Moore Drive Research Triangle Park, NC 27709
*This position can be remote after the 90-day probationary period if metrics are completed successfully.
Hours: 8am - 5pm
What you will do:
Clinical responsibilities:
  • The CMA collects medical histories, monitors vital signs, explains treatments to patients, and prepares them for exams and procedures.
  • Patient care support may include assisting medical staff, gathering and preparing lab samples, conducting basic lab tests, performing EKGs, removing sutures/staples, changing dressings, educating patients and families about care, and documenting in records.
  • Additional tasks include disposing of contaminated supplies, processing instruments, cleaning medical equipment, calling in prescriptions, preparing and giving medications as instructed by the doctor, and handling prescription refills.
  • Performs other clinical tasks as assigned by the doctor.

Administrative responsibilities:
  • The CMA greets patients, answers calls, schedules appointments (including arrival in Maestro Care), checks out patients, and handles referral scheduling. They coordinate hospital admissions, lab services, and update medical records. The CMA also completes forms, manages billing tasks like receiving copays and collecting balances, handles correspondence, and orders supplies.
  • Additional administrative tasks may be assigned, and the CMA may assist with clinic activities, such as Joint Commission or fall prevention efforts, and participate in clinic committees.

What you will need:
Education:
  • Level I -- Graduation from an accredited Medical Assistant program is strongly preferred. High school or GED graduation is required.
  • Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required.
  • Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required.

Education
  • Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required.
  • Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
  • Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Experience
Level I -- No experience required.
Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.
  • Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting.
  • Note: 1 year of experience will be provided for an Associate degree in Medical Assisting.
  • General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.

Degrees, Licensure, and/or Certification
  • Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
  • Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
  • Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

Knowledge, Skills, and Abilities:
  • Strong customer service skills with the ability to follow both oral and written instructions, typically gained through high school education and medical assistant training.
  • Ability to lift heavy items and assist with transporting patients in stretchers or wheelchairs.
  • Knowledge of sterile techniques and procedures relevant to the work performed.
  • Familiar with the procedures for administering both routine and special patient treatments.
  • Understanding of sanitation, personal hygiene, and basic health and safety practices for clinic environments.
  • Knowledge of infection control procedures and safety measures, with age-specific competency.
  • Responsible for daily clinic tasks such as registration, scheduling, charge posting, and order entry.
  • Able to document and communicate information clearly while building effective relationships with patients and staff.
  • Typing skills and knowledge of medical terminology (Levels II and III).
  • Ability to independently seek resources and work collaboratively with others.

Job Title: MEDICAL ASSISTANT, CERTIFIED
Job Code: 4261
FLSA: N
Job Level: C2
Revised Date: 01/30/2023
Supervisory Responsibility: No
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

What Duke University employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Duke University logo

About Duke University

Sourced by ZipRecruiter

Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

View All Duke University Jobs

Apply