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Assistant Walmart Call Center Jobs in Raleigh, NC

EmergeOrtho

Call Center Specialist

Durham, NC · On-site

$15.25 - $19/hr

The Call Center Specialist's responsibility is to schedule and reschedule services and assist with related administrative tasks. Requirements Qualifications and Experience * High school diploma or ...

McKesson

Supervisor, Customer Support

Cary, NC · On-site

$59K - $98K/yr

The call center supervisor will hire employees and assist in training process, monitoring employees progress, and provided ongoing coaching opportunities to cultivate the knowledge and skills to ...

McKesson

Supervisor, Customer Support

Cary, NC · On-site

$59K - $98K/yr

The call center supervisor will hire employees and assist in training process, monitoring employees progress, and provided ongoing coaching opportunities to cultivate the knowledge and skills to ...

Duke Health

Communication Center Operator

Durham, NC

... staff oversight. * Assist management with planning, designing, and implementing enterprise and ... Three years of Call Center experience Operator 3 Five years of Call Center experience This ...

New

1st Class Assist

Appointment Setter

Raleigh, NC · On-site

Company Description We are a new company that provides virtual assistance, inbound and outbound call center solutions and administration support to businesses at an affordable cost. Our services are ...

1st Class Assist

Appointment Setter

Raleigh, NC · Remote

Company Description We are a new company that provides virtual assistance, inbound and outbound call center solutions and administration support to businesses at an affordable cost. Our services are ...

GlobalXperts

Senior Voice Engineer -NATIONWIDE-

Raleigh, NC · On-site

$101K - $139K/yr

Plan, Design, Implement and support IP based call center and US solutions * Analyze the existing ... CVP. * Assist the account teams during the sales process by educating the customer on new ...

GlobalXperts

Senior Voice Engineer -NATIONWIDE-

Raleigh, NC · On-site

$101K - $139K/yr

Plan, Design, Implement and support IP based call center and US solutions * Analyze the existing ... CVP. * Assist the account teams during the sales process by educating the customer on new ...

Allied Universal

Part Time GSOC Operator

Raleigh, NC · On-site

$26.50/hr

... assist in the response to larger incidents that impact the client and develop protocols and ... Must have a minimum of 2 years or more of GSOC experience or equivalent. (Emergency Call Center ...

Allied Universal

Part Time GSOC Operator

Raleigh, NC · On-site

$26.50/hr

... assist in the response to larger incidents that impact the client and develop protocols and ... Must have a minimum of 2 years or more of GSOC experience or equivalent. (Emergency Call Center ...

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All JobsWalmart Call Center JobsAssistant Walmart Call Center JobsAssistant Walmart Call Center Jobs in Raleigh, NC

Assistant Walmart Call Center information

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How much do assistant walmart call center jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for assistant walmart call center in Raleigh, NC is $18.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.58 per hour, depending on experience, location, and employer.

What is an assistant Walmart call center?

Assistant Walmart Call Center jobs involve supporting the operations of Walmart's customer service call centers. Employees in these roles typically handle customer inquiries, assist with order tracking, resolve issues, and provide information about Walmart products and services. They may also help escalate complex problems to supervisors, document customer interactions, and ensure a positive customer experience. Strong communication skills and the ability to work in a fast-paced environment are important for this job.

What are the key skills and qualifications needed to thrive as an assistant in a Walmart call center?

To thrive as an Assistant in a Walmart Call Center, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency is important for managing customer interactions and information efficiently. Excellent communication, patience, and stress management are crucial soft skills for handling diverse customer concerns and maintaining professionalism. These skills ensure effective resolution of customer issues, enhance customer satisfaction, and contribute to the overall success of the call center team.

What are some common challenges faced by an assistant in a Walmart call center, and how can they be effectively managed?

Assistants in Walmart Call Centers often encounter high call volumes and the need to address a wide range of customer concerns efficiently. Balancing speed with quality of service can be challenging, especially during peak hours or promotional periods. Effective time management, active listening, and utilizing available support resources are key strategies to handle these challenges. Additionally, working closely with team leads and leveraging internal knowledge bases can help resolve complex issues and maintain customer satisfaction.

What is the difference between Assistant Walmart Call Center vs Customer Service Representative?

AspectAssistant Walmart Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, fast-paced, team-orientedRetail or call center, customer-facing, dynamic
Employer & IndustryWalmart, retail industryVarious industries including retail, telecom, and services
Common Search & ComparisonYesYes

The Assistant Walmart Call Center typically involves supporting Walmart customers via phone or online, focusing on order assistance and issue resolution. Customer Service Representatives work across various industries, providing direct customer support. While both roles require strong communication skills and basic computer knowledge, the Assistant Walmart Call Center role is specific to Walmart's retail environment and call center operations, whereas Customer Service Representatives may work in diverse settings. Understanding these differences helps job seekers find the right fit based on industry and work environment preferences.

What are the most commonly searched types of Walmart Call Center jobs in Raleigh, NC?

The most popular types of Walmart Call Center jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Assistant Walmart Call Center jobs?

Cities near Raleigh, NC with the most Assistant Walmart Call Center job openings:

Assistant Walmart Call Center jobs near you
Infographic showing various Assistant Walmart Call Center job openings in Raleigh, NC as of June 2026, with employment types broken down into 4% As Needed, 43% Full Time, 45% Part Time, 1% Temporary, 6% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,307 per year, or $18.4 per hour.

Call Center Specialist

EmergeOrtho

Durham, NC • On-site

$15.25 - $19/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

EmergeOrtho rating

6.8

Company rating: 6.8 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

500th of 894 rated healthcare providers

Job description

Description
EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, our Call Center Specialist position manages all incoming calls and directs them appropriately. The Call Center Specialist's responsibility is to schedule and reschedule services and assist with related administrative tasks.
Requirements
Qualifications and Experience
  • High school diploma or equivalent
  • Minimum two years of customer service experience, preferably in a medical office setting
  • Comfortable using multiple technology-based communication systems effectively and simultaneously
  • Previous experience using a multi-line phone system, preferred

Responsibilities include, but are not limited to, the following:
  • Utilizes practice management software to perform specific duties
  • Serves as a primary resource for all incoming calls
  • Directs all incoming calls to the appropriate staff/department based on pertinent information received from the caller
  • Returns phone calls within acceptable time frames
  • Maintains a pleasant, cooperative demeanor while performing all duties
  • Updates account information in the practice management system as necessary
  • Retrieves and directs messages from the general voicemail box and after-hours call service to the appropriate staff member
  • Notifies Team Lead or Manager of issues interfering with department operations
  • May be asked to maintain logs for statistical follow-up of phone activity
  • Will act as a backup to the Referral Coordinator role
Other
  • Follows all applicable department and practice policies and procedures
  • Maintains patient confidentiality; complies with HIPAA privacy and confidentiality guidelines established by the practice
  • Maintains detailed knowledge of practice management and other computer software as it relates to job function
  • Performs other duties as required and assigned by Manager, including schedule changes and travel to office locations as assigned
  • Attends all regular meetings

From the mountains to the coast, EmergeOrtho is North Carolina's premier provider, recognized for offering world-class, comprehensive, and compassionate care serving patients with 67 locations in 28 counties. As the largest physician-owned orthopedic practice in the state and the 2nd in the country, EmergeOrtho's medical team includes upwards of 190 highly trained orthopedic specialists and nearly as many advanced practice providers. Our subspecialty orthopedic teams offer advanced expertise in conditions of the bones, muscles, and joints. Providing multiple locations, extensive orthopedic services including therapy, and focusing on continuity of care are among the top priorities of EmergeOrtho. Please visit https://emergeortho.com/careers/ for additional information or to apply directly.
EmergeOrtho, P.A. complies with applicable civil rights laws and does not discriminate based on race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, pregnancy, childbirth and related conditions, including but not limited to, lactation, disability, veteran status, genetic information, or any other class protected by the state or local law.
We are committed to the core values of Quality, Innovation, Compassion, Community, Education, Integrity, Teamwork, Diversity, and Inclusion. https://emergeortho.com/non-discrimination-notice/
Benefits:
  • 401(k) Retirement plan
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible spending account
  • Health savings account
  • Paid time off
  • Holiday Pay
  • Employee Assistance Program
  • Life Insurance
  • Short Term Disability
  • Long Term Disability
  • Pet Insurance
  • Milestone Bonus Program
  • For more information: https://emergeortho.com/jobs-in-healthcare/our-benefits/

Note: Available benefits based on hours worked per week.

What EmergeOrtho employees say

Pay

Benefits

Hours and flexibility

Workplace

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About EmergeOrtho

Sourced by ZipRecruiter

Our Mission Drives Us EmergeOrtho is committed to being the trusted leader in innovative, quality-focused, comprehensive musculoskeletal care. This foundational focus motivates us daily. Our Culture Balances Us Many employers talk about work/life balance. We put it into action. The retention rate of our staff is excellent, speaking volumes about employee satisfaction. Not only do our providers find it professionally stimulating to stay up to date on surgical techniques, nonsurgical treatments, and state-of-the-art equipment—they express overwhelming contentment with the lifestyle they enjoy in their nonworking hours. See how we make working here meaningful and fun.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Durham, NC, US

Social media

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