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Assistant Travel Operations Jobs in Virginia (NOW HIRING)

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Assistant Travel Operations information

What is an assistant travel operations?

Assistant Travel Operations professionals support the daily functions of travel agencies, tour operators, or corporate travel departments. They handle tasks such as booking flights and accommodations, preparing itineraries, managing travel documents, and providing customer service to travelers. Their role is essential for ensuring smooth travel experiences and efficient operations within the travel industry. They often coordinate with vendors, resolve booking issues, and maintain accurate records. Attention to detail and strong organizational skills are important for success in this position.

What are the key skills and qualifications needed to thrive as an assistant travel operations professional, and why are they important?

To thrive as an Assistant Travel Operations professional, you need strong organizational skills, attention to detail, and a basic understanding of travel industry practices, often supported by a diploma or relevant experience. Familiarity with global distribution systems (GDS) like Amadeus or Sabre, booking platforms, and Microsoft Office is typically required. Excellent communication, problem-solving abilities, and a customer-oriented mindset help you excel in managing client needs and resolving travel issues. These skills are essential for ensuring smooth travel arrangements, maintaining customer satisfaction, and supporting efficient team operations.

What are some typical challenges faced by an assistant travel operations professional, and how can they be addressed?

Assistant Travel Operations professionals often encounter challenges such as managing last-minute itinerary changes, coordinating with multiple vendors, and handling unexpected travel disruptions for clients. To address these, it's important to develop strong organizational skills, maintain clear communication with both clients and suppliers, and stay up-to-date with travel regulations and policies. Being proactive, adaptable, and resourceful helps ensure smooth travel experiences and builds trust with clients and team members.

What is the difference between Assistant Travel Operations vs Travel Coordinator?

AspectAssistant Travel OperationsTravel Coordinator
CredentialsTypically requires basic travel or administrative certificationsOften requires similar certifications, with additional customer service training
Work EnvironmentOffice-based, supporting travel teams and operationsOffice or client-facing, managing travel arrangements and client communication
Employer & Industry UsageUsed in corporate travel departments, travel agencies, and tour operatorsCommon in travel agencies, corporate travel teams, and event planning

While both roles support travel planning, Assistant Travel Operations focuses on supporting the overall travel process and internal operations, whereas Travel Coordinators primarily handle client bookings and direct communication. The roles often overlap but differ in scope and focus within the travel industry.

What are the most commonly searched types of Travel Operations jobs in Virginia?

The most popular types of Travel Operations jobs in Virginia are:

What cities in Virginia are hiring for Assistant Travel Operations jobs?

Cities in Virginia with the most Assistant Travel Operations job openings:

Assistant Travel Operations jobs near you

Travel Coordinator

Rockville, VA

International Mission Board
1 - 5K employees
Learn more about International Mission Boardexternal

$23.57 - $27.73/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Are you a detail-oriented travel professional who thrives in a fast-paced environment? As a Travel Coordinator, you'll manage complex travel arrangements, support travelers through every stage of their journey, and play a key role in delivering outstanding service across the organization.

Location: Rockville, VA

Schedule: Full-time, Hybrid after training period

Compensation: $23.57-27.73 per hour*

The Travel Coordinator supports travel operations for newly appointed personnel, organizational events, and other assigned travel activities. This position is responsible for booking and managing domestic and international travel arrangements, assisting travelers throughout the travel process, and providing excellent customer service while ensuring compliance with organizational travel policies.

Responsibilities:

  • Book, ticket, and manage domestic and international travel reservations.
  • Support newly appointed personnel from appointment through travel to the field.
  • Coordinate travel for organizational meetings, conferences, orientations, and special events.
  • Assist travelers with itinerary planning, travel documentation, and travel-related questions.
  • Monitor and resolve travel disruptions, schedule changes, and itinerary issues.
  • Provide travel support for assigned transient and regional travel requests.
  • Maintain accurate travel records and ensure compliance with travel policies and procedures.
  • Collaborate with internal stakeholders, travelers, and travel suppliers to support travel needs.

Qualifications:

  • Proficiency in Sabre or another Global Distribution System (GDS) is required.
  • Familiarity with Concur or another corporate online booking tool (OBT) is required.
  • Experience in corporate, agency, nonprofit, or mission travel preferred.
  • Knowledge of domestic and international travel procedures.
  • Strong organizational skills with exceptional attention to detail and follow-through.
  • Ability to manage changing priorities while maintaining accuracy and quality of service.
  • Calm, thoughtful decision-making and problem-solving under pressure.
  • Excellent written and verbal communication skills.
  • Strong working knowledge of world geography and international travel routing.
  • Awareness of geopolitical conditions and how global events may impact travel planning and traveler readiness.
  • Sensitivity to cultural differences and organizational values when supporting travelers and families.
  • Proficiency with Microsoft Office applications.
  • Experience coordinating group, event, or conference travel, preferred
  • Experience with international travel documentation and visa-related travel, preferred.
  • Experience supporting travelers in a nonprofit, ministry, or mission-focused, environment, preferred.

Benefits & Perks:

  • Medical insurance with choice of 3 plans, dental, vision, HSA and FSA benefit plans (and more!)
  • Short- and long-term disability and basic life insurance coverage (employer paid) - with supplemental coverage available
  • 403(b) Retirement Plan Savings - with 5% employer contribution plus up to a 4% matching contribution, fully vested after 3 years
  • 21 days of paid time off accrued in the first year, plus 11 paid holidays and the week between Christmas and New Years
  • Volunteer Mission Trip Benefits so you can experience mission life firsthand by working with our teams overseas
  • Access to tuition discounts
  • See a summary of our comprehensive benefits package for full time regular and contract employeeshere.

*This range represents a good faith estimate of compensation that IMB reasonably expects to offer at the time of posting. This range reflects base compensation only and does not include the value of IMB's comprehensive benefits, which are described further below. Final base compensation may be informed by individualized factors, including experience, qualifications, and unique skills that are expected to impact the individual's contribution to the role. IMB is not responsible for omissions or alterations to this information in third-party job postings.

Worker Type:

EmployeeRegular

Time Type:

Full time

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