Salary Range $19.00 - $19.00 Hourly
Level Management
Position Type Full Time
Job Shift Day
Education Level 2 Year Degree
Travel Percentage Negligible
Category Health Care
Description
We are seeking a detail orientated and dependable Division Administrator Assistant to join our Residential team!
Shape Our Team. Strengthen Our Mission. Grow Our Future.
Clarity Care is a nonprofit organization dedicated to supporting individuals with varying abilities so they can lead independent, fulfilling lives within their communities. Guided by a strong mission, vision, and set of core values, we strive to be Wisconsin’s provider of choice for compassionate, high-quality care. We pride ourselves on delivering services with respect, integrity, and a deep commitment to the people we serve. Our team members help empower individuals by offering personalized programs that honor each person’s uniqueness and potential.
Join us in making a meaningful impact and helping individuals thrive in their communities.
The Division Administrator Assistant manages/supervises employees and the operations of numerous group homes. They carry out responsibilities in the following functional areas: Quality Assurance, group home operations, consumer rights and care, State/County/Care Management organizations regulatory compliance, training, delegation, supervision, resident satisfaction, and daily living activities.
Ideal Candidate Profile:
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Strong, confident leader who can guide and support diverse teams
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Clear and compassionate communicator
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Calm and dependable during fast-paced or unexpected situations
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Organized and able to manage multiple priorities across different locations
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Values person-centered care and respectful support of individuals with disabilities
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Approaches challenges with problem-solving and a positive attitude
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Builds strong relationships and fosters a healthy team culture
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Comfortable learning regulations, procedures, and company standards
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Reliable, flexible, and willing to step in where needed
Key Responsibilities:
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Supervise, mentor, and support staff across multiple group home locations
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Ensure high-quality care, safety, and daily living support for residents
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Maintain compliance with Federal/State regulations, DHS standards, audits, and organizational policies
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Oversee onboarding, training, and ongoing staff development
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Monitor and assist with medication administration and accurate documentation
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Maintain a clean, sanitary, and safe environment for residents and employees
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Coordinate with Scheduling to manage staffing levels and reduce overtime
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Respond to emergencies, behavioral incidents, and staffing shortages as needed
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Communicate effectively with guardians, families, case managers, and care team members
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Support HR and Residential Leadership with performance management, investigations, and employee relations
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Participate in assessing new referrals and determining appropriate placement
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Advocate for and protect consumer rights through person-centered care practices
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Manage group home budgets, household operations, and resident financial oversight
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Prepare for and participate in inspections, audits, and quality assurance processes
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Complete all required documentation and reporting accurately and on time
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Participate in on-call rotations and provide coverage as a Program Lead when needed
Education/Qualifications :
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A Bachelor Degree, in a Human Services or Similar Field, is preferred. A High School Diploma, or equivalent, with at least three years of direct care and administration experience will be considered.
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Five years’ experience in direct care services and the administration of community based health programs caring for persons with disabilities.
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Working knowledge of support systems in Wisconsin and federal, state, and local regulations affecting the provision of services and employment.
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Excellent computer skills and proficiency in Excel, Word, Outlook, and Electronic Charting Systems.
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Must possess a valid WI driver’s license (where required), and ability to meet agency driving standards. Must provide proof of auto insurance (where required).
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Must pass a periodic WI Caregiver Background Check including Department of Justice Criminal Record Checks, and/or that of previous states of residence.
Extra Bonuses (Yes, this keeps getting better):
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Health, Dental, Vision, Retirement Plan and more!
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Room for advancement
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Company Discounts
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Paid Training
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Paid Time Off (accrues after 1st full month)
Ready to Apply? We’d Love to Hear From You!
Apply online: www.claritycare.org/apply Call us: 920-236-6560 ext. 1415