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Assistant Tech Jobs in Toronto, ON (NOW HIRING)

Venture

Senior IT Technician (L2)

Markham, ON · On-site

If you're tech-savvy, eager to delve into the latest in tech hardware/software, and have a genuine desire to assist others, this role might be the perfect fit. The L2 Senior Technician will serve as ...

Ratehub

Junior IT & Operations Support

Toronto, ON · Remote

CA$50K - CA$60K/yr

Follow access control runbooks set by the IT Manager; flag anomalies or access requests that fall outside normal scope * Assist with periodic licence audits and access reviews Phone System Support

Wing Assistant

Field & Events Marketer

Toronto, ON

Background in B2B SaaS or a similar fast-paced tech environment. $80,000 - $108,000 a year ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Wing Assistant

Events Specialist

Toronto, ON

Background in B2B SaaS or a similar fast-paced tech environment. $80,000 - $108,000 a year ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Magna

Regional IT Manager- North America

Concord, ON · On-site

Support MES and ERP project implementations. Assist with the organization, planning, and execution ... of technology to support business growth. Demonstrated program management skills, including ...

Avison Young Canada

Global IT Coordinator

Toronto, ON · Hybrid

CA$67K - CA$76K/yr

The Global IT Coordinator serves as a trusted partner to the CIO and Global IT Leadership Team ... This role is ideal for an experienced Executive Assistant, Senior Administrative Professional, or ...

Rimkus

Civil Engineering Technologist

Toronto, ON · On-site

CA$51K - CA$77K/yr

Key Responsibilities Design & Technical Delivery * Assist in the preparation of engineering designs ... Diploma or degree in Civil Engineering Technology or a related field * Progress toward CET (OACETT ...

PwC

Information Technology Audit Manager

Toronto, ON

CA$84K - CA$134K/yr

... to assist clients in assessing control activities, policies and procedures. Leverage various technical Information Technology controls (e.g. databases, operating systems, data warehouses, and ...

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Assistant Tech information

What are the key skills and qualifications needed to thrive as an assistant tech?

To thrive as an Assistant Tech, you need a basic understanding of technical procedures, troubleshooting abilities, and often a high school diploma or relevant certification. Familiarity with common diagnostic tools, maintenance software, and industry-specific equipment is typically required. Strong attention to detail, communication skills, and the ability to follow instructions make candidates stand out in this support role. These skills ensure efficient technical support, minimize downtime, and contribute to the smooth operation of technical environments.

What does an assistant tech do?

An Assistant Tech, short for Assistant Technician, supports senior technicians and engineers by performing routine maintenance, troubleshooting, and repairs on equipment or systems. Their duties often include preparing tools, following instructions for installations or upgrades, and documenting work completed. Assistant Techs play a crucial role in ensuring operations run smoothly by assisting with both preventative and corrective maintenance tasks. This role is common in industries such as healthcare, IT, manufacturing, and automotive. They typically work under supervision, gaining valuable hands-on experience to advance their technical skills.

What is the difference between Assistant Tech vs Technician?

AspectAssistant TechTechnician
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma or equivalent; technical certifications often preferred
Work EnvironmentAssist with technical tasks under supervision, often in retail or support settingsPerform hands-on repairs, maintenance, and troubleshooting in labs, workshops, or field
Employer & Industry UsageCommon in retail, customer support, and entry-level tech rolesFound in manufacturing, IT, electronics, and technical service industries

Assistant Tech roles typically involve supporting technical staff and performing basic tasks, while Technicians handle more complex repairs and maintenance independently. Both roles require technical knowledge, but Technicians usually have more specialized training and responsibilities.

What is the role of an assistant technician?

An assistant technician supports technical staff by performing routine maintenance, troubleshooting equipment, and assisting with installations or repairs. They often work under supervision, use tools and diagnostic software, and may need basic certifications or technical training to perform their duties effectively.

What is the job of a assistant tech?

An assistant tech provides technical support by troubleshooting hardware and software issues, setting up equipment, and assisting with network or system maintenance. They often work under the supervision of IT professionals and may need basic knowledge of computer systems, tools, and certifications like CompTIA A+.

What are the most common challenges faced by assistant techs in a fast-paced work environment?

Assistant Techs often encounter challenges such as managing multiple tasks simultaneously, adapting quickly to new technologies, and maintaining strong attention to detail while under time constraints. In busy settings, it's essential to communicate effectively with team members, prioritize tasks, and remain organized to ensure all technical support duties are completed efficiently. Developing good time-management skills and staying proactive in resolving issues can help Assistant Techs thrive in fast-paced environments.
What are the most commonly searched types of Tech jobs in Toronto, ON? The most popular types of Tech jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Assistant Tech jobs? Cities near Toronto, ON with the most Assistant Tech job openings:
Assistant Tech jobs near you

Senior IT Technician (L2)

Venture

Markham, ON • On-site

Full-time

Re-posted 20 days ago

Job description

Venture IT Managed Services: Join Our Dynamic Team!


At Venture, we pride ourselves on three decades of dedicated service in IT management. We've consistently empowered businesses with our philosophy of delivering seamless IT services. With robust experience across financial, legal, advisory, and manufacturing sectors, we've honed our expertise in crafting bespoke IT solutions for our diverse clientele.


Role Overview:

As an Senior Support Technician at Venture, you won't just be joining a team; you'll be embracing a culture. If you're tech-savvy, eager to delve into the latest in tech hardware/software, and have a genuine desire to assist others, this role might be the perfect fit.


The L2 Senior Technician will serve as the primary escalation point for L1 technicians, handling advanced troubleshooting and root-cause analysis. They will resolve complex issues involving Microsoft 365 administration (Exchange Online, SharePoint, OneDrive, Teams), Windows Server (AD, DNS, DHCP, GPO), Azure AD/Entra ID identity management, networking (LAN/WAN, VLANs, VPN, firewalls, Wi-Fi), and virtualization platforms. The technician will also perform onsite support as required for escalations, hardware replacements, or client projects.


Key Responsibilities

They will proactively monitor, maintain, and optimize client systems using RMM tools, ensuring patching, backups, security tools, and alerts are addressed according to internal SLAs. The role includes conducting periodic environment assessments and identifying opportunities for improvement. The technician will contribute to and occasionally lead technical projects such as Microsoft 365 migrations, server or network upgrades, new site deployments, firewall rollouts, and hardware refreshes. Clear documentation, project updates, and strong communication will be required throughout. Client communication is a key part of the role, including providing guidance and mentorship to L1 technicians, participating in client onboarding when needed, and supporting QBR technical preparation. The technician will maintain accurate documentation within the PSA and knowledge base, follow MSP best practices and SOPs, and ensure all ticket handling, escalations, and workflows meet expected SLA performance.


Required Skills & Experience

  • 3-5+ years of MSP experience in a technical support role
  • Strong understanding of Microsoft 365, Azure AD/Entra, Windows Server, and networking
  • Experience with RMM/PSA platforms (ConnectWise etc.)
  • Hands-on experience with common MSP tools (backup, EDR, email security)
  • Strong troubleshooting methodology and ability to work independently
  • Excellent customer service, communication, and time management skills


Nice-to-Have Certifications

  • Microsoft (AZ-900, MS-900, MD-102)
  • CompTIA Network+ / Security+
  • Firewall certifications
  • ITIL Foundation


Why Join Us?

  • Exposure to a wide range of technologies across diverse industries
  • Growth opportunities into L3, project engineering, or specialized roles
  • Collaborative team environment where your expertise is valued
  • Competitive salary, benefits, and ongoing training


Ready to be a part of our dynamic team? Apply now and let's venture into the future of IT together!

Apply