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Assistant Shopify Customer Service Jobs in Washington

Performing paperwork and filing duties * Assist in solving operational logistics to ensure a smooth ... Strong customer service skills * Excellent office management skills * Solid typing skills; ten-key ...

Performing paperwork and filing duties * Assist in solving operational logistics to ensure a smooth ... Strong customer service skills * Excellent office management skills * Solid typing skills; ten-key ...

Customer Service Representative

Lorton, VA ยท On-site

$16.25 - $22/hr

You will be responsible for and or assist with the following: AR/Scheduling/Dispatch/Call Intake ... Provide customer service that is polite, kind, and friendly. Be prepared to assist in providing ...

Customer Service Representative

Lorton, VA ยท On-site

$16.25 - $22/hr

You will be responsible for and or assist with the following: AR/Scheduling/Dispatch/Call Intake ... Provide customer service that is polite, kind, and friendly. Be prepared to assist in providing ...

Customer Service Representative

Lorton, VA ยท On-site

$16.25 - $22/hr

You will be responsible for and or assist with the following: AR/Scheduling/Dispatch/Call Intake ... Provide customer service that is polite, kind, and friendly. Be prepared to assist in providing ...

Customer Service Representative Location: Ashburn, VA Pay: $20.00-$23.00/hour Schedule: Full-Time ... Prepare customer quotes, manage order updates, and assist with returns (RMAs). * Follow up on sales ...

Customer Service Agent

Manassas Park, VA ยท On-site

$15.25 - $20.50/hr

Direct visitors to appropriate department. Assist drivers at check in window various times though out the day. * Other Duties (Site Specific): CSR's may be expected to cross train in other ...

Customer Service Representative

Columbia, MD ยท On-site

$15.75 - $21.50/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Customer Service Agent

Manassas, VA ยท On-site

$15.50 - $20.75/hr

Direct visitors to appropriate department. * Assist drivers at check in window various times though out the day. OTHER DUTIES(Site Specific) * CSR's may be expected to cross train in ...

Showing results 21-40

Assistant Shopify Customer Service information

What is an Assistant Shopify Customer Service?

Assistant Shopify Customer Service representatives are professionals who support customers using Shopify, an e-commerce platform. They assist customers with account setup, troubleshooting, order management, payment issues, and general inquiries via email, chat, or phone. Their goal is to ensure a positive customer experience and help merchants resolve any problems quickly. They may also provide guidance on Shopify features and best practices. Good communication skills and familiarity with the Shopify platform are essential for this role.

What are the key skills and qualifications needed to thrive as an Assistant Shopify Customer Service?

To thrive as an Assistant Shopify Customer Service representative, you need a strong understanding of e-commerce processes, Shopify platform experience, and customer support expertise, often backed by prior service roles or relevant training. Familiarity with customer relationship management (CRM) systems, helpdesk tools like Zendesk, and basic troubleshooting of Shopify apps is typically required. Strong communication, patience, problem-solving, and a customer-first attitude are essential soft skills for this position. These abilities ensure timely and effective resolution of customer issues, contributing to customer satisfaction and business success.

How does an Assistant Shopify Customer Service typically collaborate with other departments to resolve customer issues?

As an Assistant Shopify Customer Service representative, you will frequently work with teams such as fulfillment, inventory management, and technical support to address and resolve customer concerns. For instance, if a customer reports a shipping issue, you may need to coordinate with the warehouse or logistics team. Similarly, for technical problems with a Shopify storefront, you might escalate tickets to IT or development teams. Effective communication and teamwork are essential, as you act as a liaison to ensure customers receive timely and accurate solutions.

What is the difference between Assistant Shopify Customer Service vs Shopify Customer Support Specialist?

AspectAssistant Shopify Customer ServiceShopify Customer Support Specialist
CredentialsHigh school diploma or equivalent; basic familiarity with ShopifySimilar; often requires experience with Shopify platforms
Work EnvironmentOnline, remote customer service teamsOnline, remote support teams, sometimes in call centers
Industry UsageRetail, e-commerce stores using ShopifySame; e-commerce businesses on Shopify platform
Search & Comparison IntentYes; often compared for entry-level support rolesYes; more specialized support roles in Shopify

Both roles involve assisting Shopify store customers, but the Assistant Shopify Customer Service typically handles basic inquiries and support tasks, while the Shopify Customer Support Specialist may handle more complex issues and technical support. The roles are similar in credentials and work environment, often overlapping in e-commerce settings.

What are the most commonly searched types of Shopify Customer Service jobs in Washington?

The most popular types of Shopify Customer Service jobs in Washington are:

What are popular job titles related to Assistant Shopify Customer Service jobs in Washington?

For Assistant Shopify Customer Service jobs in Washington, the most frequently searched job titles are:

What cities in Washington are hiring for Assistant Shopify Customer Service jobs?

Cities in Washington with the most Assistant Shopify Customer Service job openings:

Administrative Customer Service Assistant

CMHWorks

Leesburg, VA โ€ข On-site

$18.25 - $24.50/hr

Other

Posted 16 days ago


Job description

Administrative Operations & Sales Assistant

Location: Leesburg, VA (Hybrid/Onsite Required)

Employment Type: Part-Time | Hourly

Position Summary

CMHWorks is seeking an organized, dependable, and motivated Administrative, Operations & Sales Assistant to join our growing team.

This is an excellent opportunity for someone early in their career who enjoys staying organized, helping others, learning new skills, and being involved in many areas of a business. You'll work closely with company leadership supporting our Sales, Operations, Recruiting, and Marketing teams.

This is an entry-level position with a defined growth path. As you gain experience and demonstrate success, you'll have opportunities to expand your responsibilities across internal teams. We believe in developing our team members and promoting growth from within whenever possible.

If you're someone who enjoys variety, takes pride in being organized, and is excited to learn how a growing business operates, we'd love to meet you.

Primary Responsibilities

Administrative & Sales Support

  • Provide day-to-day administrative support to company leadership.
  • Assist with preparing proposals, presentations, reports, spreadsheets, and business correspondence.
  • Support the sales team by organizing customer and prospect information, maintaining CRM records, and assisting with sales-related administrative tasks.
  • Organize and maintain electronic files, company documents, and shared resources.
  • Track assigned tasks and follow up to ensure projects continue moving forward.
  • Assist with data entry and maintain accurate business records.
  • Help coordinate special projects and company initiatives.
  • Provide professional and courteous communication with clients, applicants, vendors, and team members.

Recruiting & Human Resources Support

  • Assist with recruiting activities, including posting job openings, coordinating interviews, and communicating with applicants.
  • Support the onboarding process by preparing new hire documentation, scheduling orientation sessions, and coordinating onboarding activities.
  • Help maintain personnel files and HR documentation while ensuring confidentiality.
  • Assist with contractor performance review scheduling and related documentation.
  • Support staff engagement and retention initiatives.
  • Assist with executing activities and processes that support the organization's recruitment, staffing, onboarding, and performance management efforts.
  • Help maintain accurate staffing records, reports, and documentation.

Marketing & Communications Support

  • Assist with scheduling, and publishing content across company communication channels.
  • Help monitor company social media platforms and respond to messages and comments in a timely and professional manner.
  • Compile basic website traffic, social media engagement, and marketing performance reports for leadership review.
  • Assist with updating website content and maintaining online information.
  • Supporting creation of newsletters, company announcements, presentations, and marketing materials.
  • Assist with email marketing campaigns and internal communications.
  • Maintain marketing assets, templates, and digital files.
  • Conduct research to support marketing initiatives and business development efforts.

Operations Support

  • Coordinate meeting logistics, prepare agendas, and distribute meeting notes when requested.
  • Help maintain company policies, forms, templates, and internal documentation.
  • Support company asset tracking and onboarding/offboarding logistics.
  • Help document processes and procedures to improve organizational efficiency.
  • Provide administrative support for various operational projects.
  • Perform other duties and special projects as assigned.

Qualifications

We're looking for someone who is:

  • Organized, dependable, and detail-oriented.
  • Friendly, professional, and customer-service focused.
  • Eager to learn and develop new skills.
  • Comfortable managing multiple tasks and changing priorities.
  • Self-motivated and able to work independently while collaborating with a team.
  • An excellent written and verbal communicator.
  • Adaptable in a growing and fast-paced environment.

Required Skills

  • Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
  • Strong attention to detail and accuracy.
  • Strong organizational and time management skills.
  • Ability to prioritize work and meet deadlines.
  • Ability to work remotely while remaining organized, responsive, and accountable.

Preferred Qualifications

  • Previous administrative, office support, customer service, internship, or coordinator experience is preferred.
  • Experience using CRM software is a plus.
  • Familiarity with social media platforms and basic content creation is helpful.
  • Associate's or Bachelor's degree preferred, or an equivalent combination of education and experience.

Requirements

  • Must be physically located in or willing to commute regularly to Leesburg, VA (Loudoun County).
  • Must be legally authorized to work in the United States.
  • Must successfully pass a criminal background check.

Why Join CMHWorks?

At CMHWorks, we believe great careers are built through opportunity, mentorship, and continuous learning. This position is designed as a launching point for someone looking to grow professionally while making a meaningful impact on a growing company.

You'll work alongside experienced leaders, gain exposure to multiple areas of the business, and build valuable skills that will prepare you for future advancement. As the company grows, you'll have opportunities to take on new challenges, expand your responsibilities, and help shape the future of our organization. If you're excited to learn, contribute, and grow with a company that values initiative, collaboration, and continuous improvement, we'd love to hear from you.

No agencies will be considered.