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Assistant Shopify Customer Service Jobs in Kent, WA

NEMT Customer Service Center Assistant Location: Bellevue, WA. This is an onsite only position. Work schedule: Full time Mon - Fri, 8:00am-5:00pm. The career opportunity: The Non-Emergency Medical ...

Customer Service

Puyallup, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... team, can assist with food service and ensuring guests orders are correct, will be trained to ...

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... team, can assist with food service and ensuring guests orders are correct, will be trained to ...

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... team, can assist with food service and ensuring guests orders are correct, will be trained to ...

Customer Service

Ruston, WA · On-site

$18.25 - $24.75/hr

The person who applies for this position has the ability to explain menu items to customers and ... team, can assist with food service and ensuring guests orders are correct, will be trained to ...

Customer Service

Puyallup, WA · On-site

$17.50 - $23.75/hr

The person who applies for this position has the ability to explain menu items to customers and ... team, can assist with food service and ensuring guests orders are correct, will be trained to ...

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... team, can assist with food service and ensuring guests orders are correct, will be trained to ...

Customer Service

Puyallup, WA · On-site

$17.50 - $23.75/hr

The person who applies for this position has the ability to explain menu items to customers and ... team, can assist with food service and ensuring guests orders are correct, will be trained to ...

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... team, can assist with food service and ensuring guests orders are correct, will be trained to ...

Customer Service

Puyallup, WA · On-site

$17.50 - $23.75/hr

The person who applies for this position has the ability to explain menu items to customers and ... team, can assist with food service and ensuring guests orders are correct, will be trained to ...

Customer Service

Kent, WA · On-site

$17.75 - $24.25/hr

This position will assist the Branch Manager / Branch Operations Manager, and other branch ... Participates in the shipping of company goods to various customers. * Verifies accuracy of ...

Customer Service

Kent, WA · On-site

$18.25 - $25/hr

... customer orders received either in person, via telephone, fax or internet ... This position will assist the Branch Manager / Branch Operations Manager, and other branch ...

Customer Service

Kent, WA

$17.75 - $24.25/hr

This position will assist the Branch Manager / Branch Operations Manager, and other branch ... Participates in the shipping of company goods to various customers. * Verifies accuracy of ...

We offer a suite of Shopify apps and services, including inventory management, custom app development, and store optimization, to help online retailers enhance their operations and customer ...

The successful candidate will assist customers with product selection, process orders, prepare quotes, and support daily service center operations while delivering an exceptional customer experience.

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Assistant Shopify Customer Service information

See Kent, WA salary details

$13

$22

$31

How much do assistant shopify customer service jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for assistant shopify customer service in Kent, WA is $22.61, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.77 per hour, depending on experience, location, and employer.

What is an Assistant Shopify Customer Service?

Assistant Shopify Customer Service representatives are professionals who support customers using Shopify, an e-commerce platform. They assist customers with account setup, troubleshooting, order management, payment issues, and general inquiries via email, chat, or phone. Their goal is to ensure a positive customer experience and help merchants resolve any problems quickly. They may also provide guidance on Shopify features and best practices. Good communication skills and familiarity with the Shopify platform are essential for this role.

What are the key skills and qualifications needed to thrive as an Assistant Shopify Customer Service?

To thrive as an Assistant Shopify Customer Service representative, you need a strong understanding of e-commerce processes, Shopify platform experience, and customer support expertise, often backed by prior service roles or relevant training. Familiarity with customer relationship management (CRM) systems, helpdesk tools like Zendesk, and basic troubleshooting of Shopify apps is typically required. Strong communication, patience, problem-solving, and a customer-first attitude are essential soft skills for this position. These abilities ensure timely and effective resolution of customer issues, contributing to customer satisfaction and business success.

How does an Assistant Shopify Customer Service typically collaborate with other departments to resolve customer issues?

As an Assistant Shopify Customer Service representative, you will frequently work with teams such as fulfillment, inventory management, and technical support to address and resolve customer concerns. For instance, if a customer reports a shipping issue, you may need to coordinate with the warehouse or logistics team. Similarly, for technical problems with a Shopify storefront, you might escalate tickets to IT or development teams. Effective communication and teamwork are essential, as you act as a liaison to ensure customers receive timely and accurate solutions.

What is the difference between Assistant Shopify Customer Service vs Shopify Customer Support Specialist?

AspectAssistant Shopify Customer ServiceShopify Customer Support Specialist
CredentialsHigh school diploma or equivalent; basic familiarity with ShopifySimilar; often requires experience with Shopify platforms
Work EnvironmentOnline, remote customer service teamsOnline, remote support teams, sometimes in call centers
Industry UsageRetail, e-commerce stores using ShopifySame; e-commerce businesses on Shopify platform
Search & Comparison IntentYes; often compared for entry-level support rolesYes; more specialized support roles in Shopify

Both roles involve assisting Shopify store customers, but the Assistant Shopify Customer Service typically handles basic inquiries and support tasks, while the Shopify Customer Support Specialist may handle more complex issues and technical support. The roles are similar in credentials and work environment, often overlapping in e-commerce settings.

What are popular job titles related to Assistant Shopify Customer Service jobs in Kent, WA?

For Assistant Shopify Customer Service jobs in Kent, WA, the most frequently searched job titles are:

NEMT Customer Service Assistant

Bellevue, WA • On-site

Hopelink
Non-Profits • 201 - 500 employees

$21.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

NEMT Customer Service Center Assistant

Location: Bellevue, WA. This is an onsite only position.

Work schedule: Full time Mon – Fri, 8:00am-5:00pm.

The career opportunity:

The Non-Emergency Medical Transportation (NEMT) Customer Service Center Assistant works in a fast-paced, exciting, and rewarding environment, performing various jobs such as data entry, offline tasks, email responses, and tracking of contractual deadlines. The ideal NEMT Customer Service Center Assistant will have strong organizational and time management skills, and a proven ability to complete administrative work with a high degree of accuracy.

What qualities we are looking for:

  • Excellent customer service, oral communication, and written communication skills.
  • Proficient in Word and Excel. Ability to learn and use a variety of online and program-specific systems.
  • Problem solves by building creative solutions and finding potential in every situation.
  • Experience working in a social service or medical environment with low income, elderly, disabled, and people of diverse backgrounds preferred.
  • This position is a Service Critical Employee with specific attendance requirements.
    • Employee must report to work site during their scheduled hours, regardless of weather conditions or other emergencies.
    • Manage own transportation needs in adverse weather, including possible limitations to public transportation options.
    • Have a specific plan to address any other possible attendance barriers that arise during adverse weather and other emergencies, such as disrupted utilities or public services, road closures, school closures, etc.

Examples of what you will be doing:

  • Determines client eligibility for Medicaid-funded transportation services.
  • Schedules transportation requests through email, fax, portal, and other non-phone methods.
  • Prepares reports as needed using various tools including MS Windows, Excel, PowerBI and scheduling software.
  • Completes data-entry tasks in Hopelink Scheduling software.
  • Responsible for correctly processing transportation requests in a timely manner.

How you will be compensated:

  • Compensation: $21.75/hour
  • Up to 10 paid vacation and sick days annually and 10 paid holidays.
  • Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week.
  • Medical, Dental, and Vision benefits after 1 month waiting period.
  • Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage.
  • Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes.
  • Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching.
  • Annual Performance Reviews with Merit Increase Opportunities.

Hopelink Values:

  • Growth & Human Potential
  • Relationships Built in Trust
  • Culture of Belonging
  • Quality of Our Work
  • Community-Centered
  • Fiscal & Data Stewardship

Hopelink is a Fair-Chance Employer. We conduct post-offer, role-related screening for all positions in compliance with applicable law. Prior involvement with the justice system does not automatically disqualify an individual from employment.

We are actively building an environment that welcomes and encourages the involvement and success of all individuals and respects the new possibilities that are created when diverse people, beliefs and values are included.