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Assistant Service Advisor Jobs in Decatur, GA (NOW HIRING)

HONDA CARLAND

Service Advisor

Roswell, GA

Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and ... Maintain Customer Success Index at or above company standards. * Assist in diagnosing vehicle ...

HONDA CARLAND

Service Advisor

Roswell, GA

Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and ... Maintain Customer Success Index at or above company standards. * Assist in diagnosing vehicle ...

HONDA CARLAND

Service Advisor

Roswell, GA

Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and ... Maintain Customer Success Index at or above company standards. * Assist in diagnosing vehicle ...

HONDA CARLAND

Service Advisor

Roswell, GA · On-site

Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and ... Maintain Customer Success Index at or above company standards. * Assist in diagnosing vehicle ...

HONDA CARLAND

Service Advisor

Roswell, GA

Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and ... Maintain Customer Success Index at or above company standards. * Assist in diagnosing vehicle ...

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Assistant Service Advisor information

See Decatur, GA salary details

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$16

$24

How much do assistant service advisor jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for assistant service advisor in Decatur, GA is $16.53, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.80 per hour, depending on experience, location, and employer.

Where do service advisors make the most money?

Service advisors tend to earn higher salaries in regions with a higher cost of living and in larger dealerships or automotive groups that handle more complex or high-end vehicles. Experience, certifications, and strong customer service skills also contribute to higher earnings, often through commissions or bonuses based on sales and customer satisfaction. Overall, locations with a robust automotive market and premium brands typically offer the highest compensation for service advisors.

What is the difference between Assistant Service Advisor vs Service Advisor?

AspectAssistant Service AdvisorService Advisor
CredentialsHigh school diploma, some automotive knowledge, customer service skillsHigh school diploma, automotive knowledge, certifications may be preferred
Work EnvironmentAssists Service Advisors in customer communication and administrative tasksInteracts directly with customers, oversees vehicle repairs, manages service process
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service centers

The Assistant Service Advisor supports the Service Advisor by handling customer inquiries and administrative duties, while the Service Advisor manages customer relationships, explains repairs, and oversees the service process. Both roles require automotive knowledge and customer service skills, but the Service Advisor has more responsibility and direct customer interaction.

What jobs pay 4000 a week without a degree?

An Assistant Service Advisor typically earns less than $4,000 weekly, but some high-paying trades and sales roles can reach or exceed that amount without a degree. Jobs such as real estate agents, commercial drivers, or skilled trades like HVAC technicians may earn $4,000 or more per week with experience and certifications. Success in these roles often depends on sales skills, certifications, and work environment.

What does an assistant advisor do?

An assistant service advisor supports the service department by communicating with customers, scheduling repairs, and coordinating with technicians. They help ensure smooth workflow, update customers on vehicle status, and may handle administrative tasks using dealership management software. Strong communication skills and knowledge of automotive services are important for this role.

What qualifications do I need to be a service advisor?

To become an assistant service advisor, candidates typically need a high school diploma or equivalent. Strong communication skills, basic automotive knowledge, and customer service experience are important, and some employers may prefer familiarity with service management software. Certifications are not usually required but can enhance job prospects.
What are popular job titles related to Assistant Service Advisor jobs in Decatur, GA? For Assistant Service Advisor jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Assistant Service Advisor jobs in Decatur, GA look for? The top searched job categories for Assistant Service Advisor jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Assistant Service Advisor jobs? Cities near Decatur, GA with the most Assistant Service Advisor job openings:
Assistant Service Advisor jobs near you

Service Advisor - Nalley Toyota Roswell

asburyauto

Roswell, GA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

The Service Advisor is the face of the dealership for service customers. It is the Service Advisor’s responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer’s published maintenance schedule and requirements. In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention.

  • Greet customers in a timely, friendly manner and obtain pertinent vehicle information
  • Actively promote and build rapport with the customer
  • Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers’ specifications
  • Generate and provide customer with a complete and accurate estimate of repair
  • Establish and communicate completion time of repair with customer and technician
  • Answer incoming service calls 
  • Maintain and schedule service appointments 
  • Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)
  • Strictly follow the manufacturer’s warranty guidelines and procedures
  • Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores
  • Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property
  • Must be able to manage in a fast paced work environment with limited supervision
  • Must have great customer service, phone and computer skills 
  • Previous automotive Service Advisor experience heavily preferred
  • Must be a minimum of eighteen years of age
  • Must have a valid driver's license 
  • Must be able to pass pre-employment screening (background & drug test)

Company Benefits:

Pay and Recognition:

  • Weekly pay
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Pet Insurance

Learning, Tuition Assistance and Career Development:

  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

  • Technician Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Employee referral program with bonus opportunities

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