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Assistant Service Advisor Jobs in Decatur, GA (NOW HIRING)

Anytime you are looking to find a new career...contact us, CarGuys Inc. to assist. We help dealers ... Automotive service advisor, Automotive Service writer, Automotive dealership service writer ...

Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and ... Maintain Customer Success Index at or above company standards. * Assist in diagnosing vehicle ...

Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and ... Maintain Customer Success Index at or above company standards. * Assist in diagnosing vehicle ...

Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and ... Maintain Customer Success Index at or above company standards. * Assist in diagnosing vehicle ...

Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and ... Maintain Customer Success Index at or above company standards. * Assist in diagnosing vehicle ...

Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and ... Maintain Customer Success Index at or above company standards. * Assist in diagnosing vehicle ...

Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and ... Maintain Customer Success Index at or above company standards. * Assist in diagnosing vehicle ...

Service Manager

Atlanta, GA · On-site

$90K - $180K/yr

Lead, coach, and develop service advisors, technicians, dispatchers, and support staff. * Drive ... Assistant Service Managers * Service Directors * Drive Managers Why Join Our Talent Network?

Service manager

Atlanta, GA · On-site

$90K - $180K/hr

Lead, coach, and develop service advisors, technicians, dispatchers, and support staff. * Drive ... Assistant Service Managers * Service Directors * Drive Managers Why Join Our Talent Network?

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Assistant Service Advisor information

See Decatur, GA salary details

$7

$16

$24

How much do assistant service advisor jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for assistant service advisor in Decatur, GA is $16.53, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.80 per hour, depending on experience, location, and employer.

Is a CSA job stressful?

A Customer Service Advisor (CSA) job can be stressful due to handling customer complaints, managing multiple tasks, and meeting performance targets. The level of stress varies depending on the work environment, workload, and individual skills in communication and problem-solving.

What is the difference between Assistant Service Advisor vs Service Advisor?

AspectAssistant Service AdvisorService Advisor
CredentialsHigh school diploma, some automotive knowledge, customer service skillsHigh school diploma, automotive knowledge, certifications may be preferred
Work EnvironmentAssists Service Advisors in customer communication and administrative tasksInteracts directly with customers, oversees vehicle repairs, manages service process
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service centers

The Assistant Service Advisor supports the Service Advisor by handling customer inquiries and administrative duties, while the Service Advisor manages customer relationships, explains repairs, and oversees the service process. Both roles require automotive knowledge and customer service skills, but the Service Advisor has more responsibility and direct customer interaction.

What does a Service Advisor assistant do?

A Service Advisor assistant supports the Service Advisor by handling customer inquiries, scheduling appointments, and preparing service orders. They often assist with communicating vehicle issues to technicians and ensuring customer needs are met efficiently, requiring good communication skills and familiarity with automotive service processes.

What does an assistant advisor do?

An assistant service advisor supports the service department by communicating with customers, scheduling appointments, and helping prepare service orders. They often work alongside senior advisors, using tools like dealership management systems, and may handle administrative tasks to ensure smooth service operations.

What job makes $10,000 a month without a degree?

An Assistant Service Advisor typically earns less than $10,000 a month; however, some high-level sales or management roles in automotive or service industries can reach that income level through commissions and bonuses. These positions often require strong customer service skills, industry knowledge, and experience rather than formal degrees.
What are popular job titles related to Assistant Service Advisor jobs in Decatur, GA? For Assistant Service Advisor jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Assistant Service Advisor jobs in Decatur, GA look for? The top searched job categories for Assistant Service Advisor jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Assistant Service Advisor jobs? Cities near Decatur, GA with the most Assistant Service Advisor job openings:
Infographic showing various Assistant Service Advisor job openings in Decatur, GA as of June 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,391 per year, or $16.5 per hour.

P/T Automotive Customer Service Advisor

Jiffy Lube

Stone Mountain, GA

Other

Medical, Dental, Vision, Life

Posted 25 days ago


Job description

Join Our High-Energy Team as an Automotive Customer Service Advisor!
Are you a natural communicator with a passion for helping people?
Want to work in a fast-paced, team-oriented environment where your personality, energy, and communication skills truly shine?
Premium Velocity Auto / Jiffy Lube (PVA) is seeking dependable, growth-minded Automotive Customer Service Advisors who can build trust, guide customers confidently, and deliver an exceptional experience from start to finish.
No automotive experience needed - we train!
A valid driver's license is strongly preferred, but not required.
Position: Customer Service Advisor (CSA)
As a Customer Service Advisor, you'll guide customers through their entire visit - while also performing basic maintenance services as a trained Lube Technician.
This role combines customer service, sales, communication, and hands-on automotive work, creating strong career pathways in both customer care and automotive services.
What You'll Do (High-Impact Responsibilities)
  • Greet customers, review their service needs, and escort them safely from their vehicles
  • Clearly explain available services, promotions, and recommendations
  • Provide unbiased, trustworthy recommendations based on technician findings and manufacturer guidelines
  • Communicate service updates throughout the visit
  • Perform basic preventive maintenance (oil changes, inspections, fluid top-offs, wipers, basic component replacements)
  • Review completed services with customers, ensure satisfaction, and encourage return visits
  • Assist the team and perform other duties as assigned
Requirements
  • Valid U.S. driver's license (preferred)
  • Authorization to work in the U.S. (no sponsorship available)
  • Ability to stand for long periods; lift 50+ lbs.; bend, crawl, reach, and climb stairs
  • Comfortable working in enclosed or semi-outdoor environments
  • Proven face-to-face customer service or sales experience
Qualifications
  • Excellent communication and customer service skills
  • Strong listening and reasoning abilities
  • Confidence in overcoming objections
  • Positive, energetic attitude
  • Ability to succeed in a fast-paced, team-oriented environment
  • Commitment to following safety procedures
  • Willingness to learn, train, and grow
  • Strong multitasking ability
Full-Time Employee Benefits
  • Employer/employee-funded medical, vision, dental, prescription coverage, and telemedicine
  • Employer-funded basic life & AD&D
  • Bonus program for completing JLU training
  • Employee discounts on parts and services
Additional Optional Benefits
  • Life, accident, disability, and critical illness plans
  • Flexible Spending Account (FSA) & Dependent Care FSA
  • Employee Assistance Program
  • Will preparation & travel assistance
  • Full-time employees only
Added Perks
  • Pay increase opportunities within your first 60 days!
  • Paid training + bonus incentives for completing modules
  • Cross-training across multiple roles to increase your earning potential
  • Career paths with limitless growth (Customer Service, Automotive, and Management)
  • Safety-focused work environment
  • Unique benefits including legal & financial advising, member-only discount programs, and employee discounts (FT only)

Ready to Deliver a High-Energy Customer Experience?
Bring your positivity, communication talent, and drive for growth - we'll provide the training, tools, and career path.
Apply today and accelerate your future!
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.