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Assistant Residence Manager Jobs in Virginia (NOW HIRING)

Birdwood Mansion

Residence Host

Charlottesville, VA · On-site

$14 - $18.50/hr

Act as a guide when guests ask for directions and physically assist them to their destination ... Oversee Dining Reservations and administer Dining table management system by coordination with ...

Boar's Head Resort

Residence Host

Charlottesville, VA · On-site

$21.50/hr

Act as a guide when guests ask for directions and physically assist them to their destination ... Oversee Dining Reservations and administer Dining table management system by coordination with ...

Hampton University

Residence Hall Director

Hampton, VA · On-site

$26K - $28K/yr

The RHD is responsible for the proper administration and management of the residence hall to which ... The RHD's work in tandem with the residence hall staff, which could include a Graduate Assistant ...

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Assistant Residence Manager information

What is the difference between Assistant Residence Manager vs Resident Manager?

AspectAssistant Residence ManagerResident Manager
CredentialsHigh school diploma or equivalent; some roles may require hospitality or property management certificationsHigh school diploma or equivalent; experience in property or hospitality management often preferred
Work EnvironmentAssists in daily operations of residential properties, supporting the Resident ManagerOversees property operations, manages staff, and handles tenant relations
Employer & IndustryReal estate, property management companies, residential complexesReal estate, property management, residential communities
Common Search & ComparisonYesYes

The Assistant Residence Manager supports the Resident Manager in daily property operations, often focusing on administrative tasks and tenant support. The Resident Manager holds broader responsibilities, including overseeing staff, managing tenant relations, and ensuring property maintenance. Both roles are essential in residential property management, with the Assistant Residence Manager serving as a key support role to the Resident Manager.

What is an assistant residence manager?

An assistant residence manager supports the residence manager in overseeing daily operations of a housing facility, including staff supervision, resident relations, and maintenance coordination. They often handle administrative tasks, enforce policies, and may need relevant certifications or experience in property management or hospitality. The role typically requires strong communication and organizational skills and may involve working flexible hours.
What are popular job titles related to Assistant Residence Manager jobs in Virginia? For Assistant Residence Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Assistant Residence Manager jobs in Virginia look for? The top searched job categories for Assistant Residence Manager jobs in Virginia are:
Assistant Residence Manager jobs near you

Residence Host

Birdwood Mansion

Charlottesville, VA • On-site

$14 - $18.50/hr

Full-time

Re-posted 24 days ago

Job description

Description:

The Residence Host will meet and exceed guest expectations by providing efficient and courteous residence guests, patrons and visitors in accordance with and deliverance of CORE Quality Experiences. The Residence Host acts as both a guide and a gatekeeper to the hidden wonders of Birdwood Mansion. When not tending day’s tasks, one will be preparing the house for the next intimate gathering.


Major responsibilities:

  • Greeting and escorting guests promptly to their destination and requests
  • Conducts and provide in historical information by storytelling and shared experiences. Act as a guide when guests ask for directions and physically assist them to their destination within the hotel.
  • Create special conversations with guests which identify personal preferences to record, address and act upon in each guest’s profile history in property’s management system
  • Be proactive and anticipate the complete requirements to make the experience a success.
  • Demonstrate teamwork by cooperating with and assisting team members as needed.
  • Demonstrate firsthand knowledge of the recommendations with thorough research.
  • Stay current with daily information, activities and happenings in the Mansion and Boar’s Head Resort by attending daily briefings and reviewing Investing Excellence fact sheet regularly.
  • Provide quality service with team members to the guests by responding to requests promptly, efficiently and courteously during pre-arrival, arrival, dining, departure and throughout the guest’s experience.
  • Arrange fulfillment of guest’s services by working with Dining, Housekeeping, Guest Experience Call Center, Sales and culinary team members.
  • Handle guests incoming and outgoing correspondence.
  • Communicate clearly with daily shift notes, night auditor and Accounts Department.
  • Perform assistance to patrons of Dining Room, and guests In-Room Dining order taking and housekeeping requests.
  • Oversee Dining Reservations and administer Dining table management system by coordination with Sales & Events booking order.
  • Handle cash drawer properly as outlined in the Boar’s Head Resort Accounting standard operating procedures.
  • Perform any other reasonable duties as required by the Director of Residence and Residence Manager.
Requirements:
  • 2 years of hotel and restaurant experience.
  • Able to communicate written and spoken English.
  • Excellent overall communication skills d. Able to multi-task.
  • Strong desire excellent guest service.
  • The ability to work well in a team environment.
  • Able to stand for extended periods of time.