The Wall Group is a creative agency working across fashion, media, and entertainment. We are hiring a Customer Care Assistant (Remote) in Philadelphia. Full-time and part-time opportunities available.
Responsibilities
- Assist customers with service requests
- Handle inbound email communication
- Provide timely support updates
- Document customer interactions accurately
Skills & Experience
- Professional communication style
- Customer-facing experience preferred
- Strong time management skills
- Comfortable using online systems
Preferred Qualifications
- Remote office experience
- Background in support environments
Compensation & Benefits
- $24–$29/hour
- Remote work flexibility
- Paid training provided
- Supportive team structure
Join The Wall Group remote support team today. Qualified candidates will receive follow-up communication.